Manager, Account Development

As the Account Development Manager at Samsara, you'll be responsible for leading a team of 8-10 Mid Market Development Representatives (ADRs). Your primary duties will include coaching and developing your team to meet their sales goals, utilizing company tools to enhance ADR performance, and collaborating with Sales Leadership to drive revenue growth. You’ll also play a vital role in the hiring and onboarding processes, ensuring a supportive environment for all new team members.

To qualify for the Account Development Manager position at Samsara, you must have at least 3 years of sales experience, along with a minimum of 1 year in a management role. A background in SaaS or IoT is preferred, alongside strong project management and interpersonal skills. Familiarity with Salesforce (SFDC) is essential, as is a proven ability to train and mentor Account Development Representatives effectively.

The Account Development Manager plays a critical role in Samsara’s success by directly influencing the productivity and growth of the sales team. By coaching and mentoring ADRs, you help enhance their sales skills, leading to increased pipeline creation and overall revenue generation. Your leadership will ensure that the team remains motivated and focused, aligning their efforts with Samsara's mission to optimize physical operations across various industries.

Yes, the Account Development Manager position at Samsara offers a hybrid working model. You will be required to work 3 days per week in the Phoenix, Arizona office, providing ample opportunity for collaboration, while also allowing for 2 days of remote work each week. This balance helps promote a flexible working environment catering to the needs of our diverse team members.

Samsara offers a competitive compensation package for the Account Development Manager role, which includes a base salary plus performance-based bonuses and restricted stock unit awards (RSUs). The annual on-target earnings for this position typically range from $126,854 to $170,560, depending on various factors including experience and location. At Samsara, we believe in rewarding top performers, ensuring our compensation aligns with the market rate.

In answering this question, focus on your experience with team dynamics. Discuss specific techniques such as setting clear goals, using performance metrics to track progress, and providing continuous feedback. Highlight your coaching methods and how you foster a positive team culture that encourages collaboration and shared success.

Addressing rejection effectively is crucial for a successful Account Development Manager. Share your personal approach to rejection, emphasizing resilience and learning from each experience. Explain how you encourage your team to view setbacks as opportunities for growth, reflecting on how this mindset ultimately contributes to their success and the success of the team.

When discussing your experience with Salesforce, detail specific functionalities you’ve leveraged to track sales performance and optimize processes. Explain how you use analytics from SFDC to guide your coaching strategies and improve the overall performance of your team, demonstrating your ability to analyze data for actionable insights.

Outline your structured approach to onboarding, highlighting areas like training sessions, setting up mentorship programs, and establishing clear expectations from day one. Mention how you ensure new hires quickly assimilate into the company culture and understand the tools and processes they’ll need to succeed.

In your response, convey the importance of balancing responsibilities as a manager. Share examples of how you prioritize team development while also driving sales performance. Discuss techniques like regular one-on-ones, encouraging open communication, and recognizing goals achieved both at the team and individual levels.

If applicable, discuss your strategies for managing remote teams, such as utilizing technology for regular check-ins and team meetings, encouraging transparent communication, and fostering a team spirit despite physical distance. Illustrate how these practices lead to high performance from your remote team.

Explain the key performance indicators (KPIs) you use to assess your team members’ performance and how you leverage reporting tools to facilitate this. Discuss how you provide constructive feedback based on data and metrics, and also how you adapt strategies to meet team and individual objectives.

Share your insights on the qualities that contribute to a successful ADR, such as resilience, strong communication skills, and a willingness to learn. Discuss how you coach your team to cultivate these attributes, enabling them to thrive within a sales environment that prioritizes continuous growth.

In your response, emphasize how important it is to keep abreast of current industry developments. Discuss your strategies for remaining informed, such as attending relevant conferences, subscribing to industry newsletters, or engaging with sales networking groups, and explain how this knowledge translates into actionable insights for your team.

Use this question to provide a specific, relevant example of a sales campaign you managed. Detail the objectives, your strategic approach, and the final outcomes. Reflect on what you learned throughout the process and how that experience has shaped your management style moving forward, emphasizing lessons learned on team dynamics or customer engagement.