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HVAC Service Tech - job 2 of 3

Company Name

ARS-Rescue Rooter

Overview

 

American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975.

 

Check out what we offer:

  • Access to insurance available at 31 days of employment
  • Low-cost Medical Insurance options, starting at $5 per week
  • Dental and Vision Insurance options
  • Health Savings Account or Flexible Spending Account
  • 401(k) with company match
  • HSA and Flexible Spending Account
  • Paid Time Off & Holiday Pay
  • Company paid life insurance
  • Learn more by visiting www.myarsrewards.com/ 

 

APPLY TODAY or CALL NOW to schedule an INTERVIEW – Daysi Mejia 443-643-8737

Sign-on bonus based on experience, interview, and license

 

  • $1000 for Apprentice Licensed HVAC Techs / Lead Installers
  • $3000 for Journeyman Licensed HVAC Techs / Lead Installers
  • $5000 for Master Licensed HVAC Techs / Lead Installers

Responsibilities

At ARS, the value of your customer service delivery will never go unnoticed, the opportunity for career advancement is abundant and the income potential is high! We are seeking HVAC Technicians who can troubleshoot, service, and repair residential heating and cooling systems.

 

Technicians can expect:

  • Year-round full-time work.
  • High performers will have the opportunity to earn more than $100k per year.
  • Paid orientation, paid training, and weekly direct deposit payroll.
  • NO On-Call, NO Overnight work and Flexible Shift Schedules available at most locations.
  • Fully Stocked, Take Home company vehicle and gas card.
  • Professional uniform and cleaning service.
  • Comprehensive Training Opportunities provided by in-house Learning & Development team.
    • Training including but not limited to technical, sales, safety, leadership, systems training.
  • National Network to support professional growth & development and provide transfer opportunities.

As the employer of choice, we offer an Industry-Leading Benefit Package:

  • Choose from one of FOUR health insurance options, starting as low as $5 per week!
  • HSA (Health Savings Account) and annual company contribution for specific plans.
  • FSA (Flexible Spending Account) for specific plans.
  • Dental and Vision Insurance options.
  • 401(k) with weekly match contribution
  • 13 PTO Days + 8 Paid Holidays
  • Company-paid life insurance policy, Short-term disability, long-term disability (additional life insurance options are also available)
  • Discount Programs with our partnered accounts (Childcare, Personal cell phone, auto, insurance, etc.)

Qualifications

  • At least 2 years of RESIDENTIAL HVAC experience.
  • EPA Certification.
  • A proven work ethic with excellent customer service and communication skills. 
  • Willingness to go into attics, crawl spaces and lift heavy objects on a regular basis.
  • Willingness to put in long, sporadic hours and/or weekends when necessary. 
  • All candidates are required to undergo pre-employment drug screen, background checks and must have a valid drivers license with good driving record.

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available, amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy. 

 

 

Average salary estimate

$100000 / YEARLY (est.)
min
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$100000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About HVAC Service Tech, ARS-Rescue Rooter

Are you ready to take your HVAC career to the next level? Join ARS-Rescue Rooter as an HVAC Service Tech in Laurel! We pride ourselves on being the largest provider of residential services in the U.S., and we are looking for skilled technicians like you to troubleshoot, service, and repair residential heating and cooling systems. Here at ARS, your customer service skills will be valued, and there are plentiful opportunities for career advancement. Imagine earning over $100k a year with paid orientation and training, all while enjoying a flexible work schedule that allows you to balance life and work! You won't find on-call or overnight shifts here, so say goodbye to those late-night emergencies. Plus, we equip you with a fully stocked company vehicle and gas card, a professional uniform with cleaning services, and comprehensive training including technical, safety, and leadership skills. With exceptional health insurance starting from just $5 a week, a 401(k) with company match, and a generous paid time off policy, ARS-Rescue Rooter offers one of the best benefit packages in the industry. If you have at least two years of residential HVAC experience, EPA Certification, and a great work ethic, we want to chat with you! Reach out today to benefit from our sign-on bonuses based on your level of expertise.

Frequently Asked Questions (FAQs) for HVAC Service Tech Role at ARS-Rescue Rooter
What qualifications do I need for the HVAC Service Tech position at ARS-Rescue Rooter?

To qualify for the HVAC Service Tech position at ARS-Rescue Rooter, you need at least two years of residential HVAC experience and an EPA certification. Additionally, candidates should demonstrate a strong work ethic along with excellent customer service and communication skills.

Join Rise to see the full answer
What are the working conditions for HVAC Service Techs at ARS-Rescue Rooter?

At ARS-Rescue Rooter, HVAC Service Techs enjoy year-round full-time work with no on-call or overnight shifts. The company offers flexible shift schedules at most locations, contributing to a healthy work-life balance.

Join Rise to see the full answer
What benefits are offered to HVAC Service Techs at ARS-Rescue Rooter?

HVAC Service Techs at ARS-Rescue Rooter benefit from an industry-leading package that includes health insurance options starting at $5 per week, a 401(k) with company match, paid time off, and many other perks like a fully stocked company vehicle and comprehensive training opportunities.

Join Rise to see the full answer
How does ARS-Rescue Rooter support the career growth of HVAC Service Techs?

ARS-Rescue Rooter prioritizes career growth for its HVAC Service Techs through comprehensive training provided by the in-house Learning & Development team. This training covers technical skills, sales techniques, safety procedures, and leadership development among other important areas.

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Are there any sign-on bonuses for HVAC Service Techs at ARS-Rescue Rooter?

Yes, ARS-Rescue Rooter offers sign-on bonuses for HVAC Service Techs, which vary based on experience and position, with potential bonuses reaching up to $5,000 for qualified candidates. This is an added incentive to join our dynamic team!

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Common Interview Questions for HVAC Service Tech
Can you describe your experience with residential HVAC systems?

When answering this question, focus on specific types of HVAC systems you've worked on, any troubleshooting processes you’ve followed, and how your experience directly relates to the role at ARS-Rescue Rooter. Be sure to mention any certifications, like your EPA certification, to demonstrate your qualifications.

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How do you ensure customer satisfaction in your HVAC work?

Highlight your approach to customer service, including communication skills, listening to client needs, and following up on service quality. Discuss how you handle difficult situations and ensure that clients feel valued and understood, aligning with ARS-Rescue Rooter’s dedication to customer service.

Join Rise to see the full answer
What safety protocols do you follow while working as an HVAC technician?

Emphasize the importance of safety in your work, mentioning specific protocols you follow, like wearing personal protective equipment and adhering to safety guidelines. Make a connection to how ARS-Rescue Rooter provides training in these areas to ensure employee safety.

Join Rise to see the full answer
Describe a challenging HVAC problem you encountered and how you resolved it.

Share a specific example of a challenging equipment issue and how you methodically diagnosed and resolved it. Discuss your thought process and any tools or techniques you used to ensure a successful outcome, showcasing your problem-solving skills.

Join Rise to see the full answer
What do you think is the most important skill for an HVAC Service Tech?

Discuss technical skills, such as knowledge of HVAC systems, but equally highlight soft skills like communication and customer service, which align with ARS-Rescue Rooter’s mission. Explain how combining both skill sets leads to success in the role.

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How do you keep up with industry trends and technologies in HVAC?

Mention specific resources, such as trade publications, online courses, and HVAC forums you follow. Describe how staying updated on technology trends is vital for excelling in your role at ARS-Rescue Rooter and to better serve your customers.

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What motivates you as an HVAC technician?

Reflect on intrinsic motivations like the satisfaction of solving problems, helping customers, or achieving personal growth within your HVAC career. Connect your motivations to the opportunities for advancement that ARS-Rescue Rooter offers.

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How would you handle a dissatisfied customer?

Discuss your approach to customer service, emphasizing active listening, empathy, and problem-solving. Provide a structured response that shows you can de-escalate tense situations and bring about a resolution that satisfies the customer while aligning with ARS-Rescue Rooter's commitment to service excellence.

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Can you walk me through an HVAC installation you've completed?

Prepare a detailed overview of a specific installation project, including the steps you took from assessment to completion. Highlight tools used and any challenges faced, underscoring your competence in the role of HVAC Service Tech at ARS-Rescue Rooter.

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Why do you want to work for ARS-Rescue Rooter?

This is your opportunity to express enthusiasm for the company culture and their commitment to employee development and customer service. Show that you've researched the company and understand what makes ARS-Rescue Rooter a great place to work.

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ARS operates a network of more than 70+ company-owned, locally-managed service locations spanning 24 states, with approximately 7,000 employees. United by Exceptional Service®, the ARS / Rescue Rooter Network serves both residential and light com...

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April 14, 2025

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