DevOps Engineer III (R37)

As a DevOps Engineer III at Rackspace Technology, you will carry out essential DevOps activities, focusing on cutting-edge applications. Your responsibilities will include monitoring and troubleshooting application issues, enhancing building and deployment processes, collaborating with multiple teams to ensure seamless integrations, and documenting operational best practices. You will also engage in system reliability analysis, mentoring peers, and investigating new technologies.

To apply for the DevOps Engineer III role at Rackspace Technology, candidates must have 5 to 7 years of hands-on experience as a DevOps Engineer. A degree in computer science or related field is ideal, though extensive relevant experience may be considered in lieu of a degree. Proficiency in CI/CD tools, containerization technologies, cloud services, and scripting is essential.

A successful DevOps Engineer III at Rackspace Technology should have a working knowledge of key technologies such as CI/CD tools, monitoring tools like Prometheus and Grafana, containerization technologies like Docker and Kubernetes, and configuration management tools such as Ansible and Chef. Familiarity with major cloud platforms like AWS, Azure, and GCP is also important.

Rackspace Technology places significant emphasis on employee development. As a DevOps Engineer III, you’ll have access to opportunities for mentorship, involvement in projects that enhance your skills, and the chance to explore new technologies that impact your career trajectory. With a focus on collaboration and innovation, the company fosters an environment conducive to personal and professional growth.

The culture at Rackspace Technology is collaborative, innovative, and supportive. As a DevOps Engineer III, you will work within a globally distributed team, engaging in open communication and mentorship. The company encourages a dynamic atmosphere that embraces change and drives continuous improvement, ensuring that employees feel empowered to contribute and thrive.

When discussing your experience with CI/CD tools, be sure to highlight specific tools you’ve used, such as Jenkins or GitHub Actions. Explain how you’ve utilized these tools to automate build, test, and deployment processes, and mention any challenges you faced along the way. Consider providing examples of how your efforts improved efficiency or reduced errors.

Choose a complex issue you faced, ideally related to system reliability or deployment processes, and recount the steps you took to analyze and resolve it. Be sure to include the tools and strategies you employed, what you learned from the experience, and how your solution improved the overall process.

To ensure high availability of applications, focus on aspects like monitoring, redundancy, and load balancing. Discuss specific methods you've implemented, such as setting up alert systems, utilizing cloud services for scaling, or conducting regular performance assessments. Highlight how these practices contributed to minimal downtime and improved user experience.

Be prepared to mention the tools you are familiar with, such as Prometheus or Grafana, and explain how you’ve leveraged these to monitor application performance and troubleshoot issues. Include your approach to analyzing logs and metrics, providing examples of how this enabled you to proactively resolve problems.

Collaboration is key in DevOps roles. Share examples of your collaboration with development teams, such as joint planning sessions or regular check-ins to ensure alignment on deployment processes. Emphasize your communication skills and how sharing knowledge facilitated smoother operations.

Discuss your hands-on experience with Docker or Kubernetes, including any specific projects where you used these technologies. Explain how containerization improved application deployment and management in your previous roles and any best practices you’ve developed for using containers effectively.

Highlight your mentoring philosophy and the importance of fostering growth in junior team members. Provide examples of how you’ve successfully guided others, whether through code reviews, pair programming, or organizing knowledge-sharing sessions, showcasing your supportive and collaborative nature.

Talk about the scripting languages you are proficient in, such as Python or Bash, and describe specific cases where you've used scripting to automate tasks in your DevOps role. Explain how automation improved processes and reduced manual work, emphasizing your ability to leverage programming for efficiency.

Explain your experience with version control systems like Git, detailing how you handle branching, merging, and commit strategies. Discuss methods you use to ensure all team members adhere to version control best practices to maintain organized codebases and streamline collaboration.

Describe your approach to continuous learning in DevOps. Mention resources you utilize, such as online courses, podcasts, or industry forums. Emphasize the significance of staying current with technological advancements and your commitment to applying new knowledge practically within your team.