Specialty Account Manager, Sunosi (Denver, CO)

As a Specialty Account Manager at Axsome Therapeutics, your primary responsibilities include executing commercial activities in your assigned territory, building strong customer relationships, and promoting Sunosi in a fair and ethical manner. You'll develop a comprehensive territory business plan to exceed sales goals and engage with healthcare professionals through in-person and digital channels. Additionally, understanding payer policies and providing account management support will be crucial for success.

The Specialty Account Manager position at Axsome Therapeutics requires a bachelor's degree and a minimum of 5 years of field customer experience, particularly in account management. Experience in the healthcare sector, particularly within CNS/Psychiatry, is preferred, alongside a demonstrated record of delivering outstanding results. Additionally, familiarity with digital marketing and ability to manage multiple tasks in a dynamic environment is essential for this role.

The anticipated salary range for the Specialty Account Manager at Axsome Therapeutics is between $110,000 - $150,000. This range can vary based on experience, qualifications, and other factors. Axsome is committed to offering a competitive employment package, which includes an annual bonus, equity opportunities, and a comprehensive benefits package tailored to support its employees.

An ideal candidate for the Specialty Account Manager role at Axsome Therapeutics would exhibit strong interpersonal and communication skills, coupled with a deep understanding of the healthcare landscape. Demonstrated experience in pharmaceutical or biotech sales, particularly in specialty sales, is highly valued. Furthermore, the ability to strategize within cross-functional teams and adapt to fast-paced environments are crucial qualities that will contribute to success in this position.

In the role of Specialty Account Manager at Axsome Therapeutics, collaboration with various internal departments is vital. You'll need to communicate territory activities and feedback to sales and marketing teams while ensuring alignment with corporate strategies. Additionally, engaging with training and support teams is essential to stay informed about product changes and emerging trends, ultimately enhancing customer service and prescription confidence.

When answering this question, emphasize your specific achievements in specialty sales, such as exceeding quotas, managing key accounts, and developing business plans. Highlight your ability to build relationships with healthcare professionals and how your experience aligns with Axsome's mission and the challenges in CNS disorders.

To effectively answer this question, share examples of how you leverage both in-person and virtual interactions to establish trust and rapport. Discuss your strategy in understanding the unique needs of providers and how you tailor your communication to best suit their preferences and concerns.

Discuss your awareness of industry guidelines and regulations. Emphasize any training or certifications you have completed, and provide examples of how you have navigated compliance in past roles. Mention the importance of ethical practices in pharmaceutical marketing, particularly in the context of promoting Sunosi for Axsome Therapeutics.

Your response should showcase your commitment to staying updated with industry publications, medical congress attendance, and engagement with professional networks. Highlight specific resources and communities you utilize to expand your knowledge about CNS disorders and the competitive landscape.

Provide a structured answer using the STAR method (Situation, Task, Action, Result) to detail a specific instance. Focus on your prioritization techniques and how effective collaboration helped you achieve your goals under pressure, particularly within your previous roles in pharmaceutical sales.

Showcase your knowledge about Axsome Therapeutics by discussing the company’s mission to address CNS disorders and detailing your understanding of Sunosi. Address how the product fits into the current marketplace and why you are excited about contributing to Axsome’s goals.

Share your approach to conflict resolution, focusing on active listening to understand the customer's concerns. Discuss how you emphasize solution-oriented discussions while maintaining professionalism and adherence to corporate guidelines, which is crucial for the Specialty Account Manager role at Axsome Therapeutics.

Illustrate your understanding of digital marketing's impact on modern pharmaceutical sales. Describe tools and platforms you've utilized to engage with customers digitally and how you've integrated those strategies into your overall sales plan to enhance customer relationships and drive demand.

Lay out a high-level outline of your approach to developing a territory business plan, including your methods for analyzing market data, identifying key stakeholders, understanding competitive landscape, and setting actionable goals. Emphasize the importance of aligning this plan with Axsome Therapeutics' broader objectives.

Your response should convey a genuine passion for healthcare and improving patient outcomes. Highlight how the opportunity to contribute to innovative therapies like Sunosi inspires you, and mention your commitment to driving change within the CNS space as a motivator in your professional journey.