Sr. Technical Program Manager for Payroll

As a Sr. Technical Program Manager for Payroll at BambooHR, you'll be responsible for leading complex payroll initiatives from planning to execution. This includes collaborating with various teams to enhance payroll processes, resolving customer-facing issues, and defining program scopes that align with organizational goals.

To qualify for the Sr. Technical Program Manager for Payroll position at BambooHR, you should have over 8 years of proven program management experience, strong knowledge of payroll processes, and familiarity with methodologies like Agile and Scrum. A deep understanding of payroll-specific regulations and the ability to effectively communicate with cross-functional teams are also essential.

BambooHR is committed to the growth of its employees. For the Sr. Technical Program Manager for Payroll role, you can expect ample opportunities for professional growth through educational benefits, mentorship, and access to unique leadership programs designed to further enhance your skills and knowledge in program management.

At BambooHR, the workplace culture is built around collaboration, innovation, and a genuine care for team members. As a Sr. Technical Program Manager for Payroll, you’ll work in a supportive environment that values your input and nurtures a collaborative spirit among all levels of the organization.

The impact of a Sr. Technical Program Manager for Payroll at BambooHR is significant. Your strategic oversight will drive enhancements in payroll technology, optimize processes, and ultimately improve customer satisfaction, making a real difference in the lives of payroll professionals all over the world.

Share specific metrics that highlight your success, detailing the challenge, your approach, and the outcome. Mention the collaborative efforts with various teams and how you aligned the project with business objectives.

Discuss your knowledge of payroll regulations and your experience in creating compliance checklists. Highlight previous instances where you led teams in auditing processes and implementing necessary changes.

Emphasize your communication skills and previous experiences where you facilitated discussions between team members. Share techniques you use to mediate disputes while keeping project goals in focus.

Explain your prioritization framework. Discuss how you assess project impact, urgency, and resource availability to effectively manage and execute multiple initiatives concurrently.

Share your experience with various methodologies such as Agile and Scrum. Explain how you tailor these methodologies to suit the needs of your projects and teams for optimal results.

Discuss the key performance indicators (KPIs) you track, such as processing accuracy, turnaround times, and customer satisfaction rates, and how they inform both project improvements and stakeholder communications.

Talk about your approach to stakeholder interviews, surveys, and feedback sessions. Highlight the importance of understanding their needs and how you translate these into actionable project requirements.

Provide a specific example where your analytical skills led to improved project outcomes. Focus on the data you gathered, the insights you derived, and how those insights shaped your project decisions.

Discuss your view on leadership emphasizing influence, accountability, and the ability to inspire and motivate teams. Describe how effective communication and establishing trust are crucial to your leadership style.

Express your passion for payroll solutions and the values that BambooHR upholds. Discuss how the company’s mission aligns with your personal and professional goals, highlighting your eagerness to contribute meaningfully.