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Nutrition Key Account Manager

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your Role at Baxter:

You will support and develop strategic customer relationships and grow the nutrition business in collaboration with the US Sales Teams. As the Nutrition Key Account Manager, you will drive the growth and retention strategies managing a portion of the ~$335M of Nutrition Revenue in all care settings. You will sell, manage and build senior level relationships at Acute and Non-Acute customers within their designated geography. You will partern with all sales, marketing and operations teams and represent our Infusion Therapies and Technology Commercial US Businesses. You will ensure that value is created, the customer experience is positive, commitments are met, and mutual goals are achieved.

The Nutrition Key Account Manager is an individual contributor (no direct reports) reporting to the Area Vice President of Sales. You’ll work collaboratively across many key partners within the organization.

This is a remote based role with expected travel within assigned territory about 60%. Ideal candidate resides within the Central region of the US.

What you’ll be doing:

  • Develop and fully implement the integrated sales strategy and growth plan within the assigned accounts.

  • Responsible for strategic account portfolio development, disciplined pipeline management and execution of the integrated sales strategy.

  • Ensure positive customer experiences, value creation, retention, and growth.

  • Play a key leadership role in working with Franchises, Marketing, Clinical, Operations, Finance, Legal and Sales teams to ensure Baxter and customer goals are met, enterprise value propositions and strategies are fully developed, implemented and represented in strategic accounts.

  • Ensure collaboration with the sales and clinical teams to achieve maximum benefits.

  • Develop strategic account plans and metric driven customer centric QBRs.

  • Develop and maintain relationships in assigned accounts, industry associations and internal partners

  • Promote the Baxter Culture through positive ongoing customer relations.

What you'll bring:

  • Demonstrated ability to consistently achieve financial goals or strategic business objectives.

  • Excellent executive presentation, written and oral communication skills.

  • Demonstrated success working directly with clinicians externally and internally.

  • Strong understanding of the healthcare industry and trends along with the Nutrition business in Acute and Non-Acute settings

  • Excellent customer orientation and negotiation skills.

  • Ability to organize, manage and coordinate resources.

  • Success leading complex sales and contract negotiation processes. Ability to easily understand contract language and negotiate provisions.

  • Demonstrated ability to lead and facilitate change.

  • Effective relationship development and interpersonal skills.

  • Must have strong sales management abilities, strategic planning skills, financial competence, and analytical skills.

  • 8 + years Healthcare sales preferably with a focus in clinically driven product portfolio

  • Up to 60% travel required.

  • Bachelor’s degree required.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $128,000 to $252,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position is eligible for discretionary bonus and long-term incentive. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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José (Joe) Almeida
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Average salary estimate

$190000 / YEARLY (est.)
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$128000K
$252000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Nutrition Key Account Manager, Baxter

As a Nutrition Key Account Manager at Baxter, you are entering a role that’s not just about driving sales — it's about saving lives and improving healthcare outcomes. This is your chance to cultivate and strengthen strategic customer relationships while playing a crucial part in a multifaceted US Sales Team. In your day-to-day, you’ll focus on managing a significant portion of our Nutrition Revenue, which spans Acute and Non-Acute settings. That means building and sustaining senior-level relationships will be a priority for you, as you collaborate closely with marketing, operations, and other stakeholders to ensure our customers receive the best value possible. Your responsibilities will include creating and implementing integrated sales strategies, managing a disciplined pipeline, and nurturing the relationships that fuel our mission. You'll lead initiatives that not only meet but exceed customer expectations, making their experience positive and productive. This role requires travel approximately 60% of the time across your designated territory, primarily within the Central region of the United States, offering you the flexibility of remote work as well. Baxter values dedication to financial goals, strong communication skills, and the ability to negotiate and manage complex contracts effectively. With over 85 years in the healthcare industry, you’ll be proud to represent a company that innovates daily for the sake of patients and healthcare providers alike. Your contributions will directly impact healthcare, making this position as rewarding as it is challenging. So, if you have a background in healthcare sales and are ready to take on a meaningful role, Baxter might be the perfect fit for you.

Frequently Asked Questions (FAQs) for Nutrition Key Account Manager Role at Baxter
What responsibilities does a Nutrition Key Account Manager at Baxter have?

The Nutrition Key Account Manager at Baxter is responsible for developing and implementing integrated sales strategies, managing accounts for nutrition products, and building senior-level relationships. This role focuses on increasing customer satisfaction, achieving revenue goals, and collaborating with various teams within the organization to create a seamless experience for customers.

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What skills are essential for the Nutrition Key Account Manager position at Baxter?

Essential skills for the Nutrition Key Account Manager role at Baxter include excellent communication and presentation abilities, strong negotiation skills, and a deep understanding of the healthcare industry. Additionally, successful candidates must be adept at relationship-building, strategic planning, and managing complex sales processes to drive growth in Nutrition Revenue.

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How much travel is expected for the Nutrition Key Account Manager role at Baxter?

The Nutrition Key Account Manager at Baxter can expect to travel approximately 60% of the time within their assigned territory. This travel is essential for building relationships with clients in both Acute and Non-Acute settings and maintaining effective communication and support for their accounts.

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What experience is required for the Nutrition Key Account Manager position at Baxter?

Candidates should have at least 8 years of healthcare sales experience for the Nutrition Key Account Manager position at Baxter, preferably with a focus on clinically driven product portfolios. A strong track record of achieving financial goals and a demonstrated ability to lead and facilitate strategic account management are also important.

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What is the salary range for a Nutrition Key Account Manager at Baxter?

The estimated base salary for the Nutrition Key Account Manager position at Baxter ranges from $128,000 to $252,000 annually. This range is contingent on various factors, including location, skills, and experience. Additionally, the position includes eligibility for discretionary bonuses and long-term incentives.

Join Rise to see the full answer
Common Interview Questions for Nutrition Key Account Manager
Can you describe your experience with managing key accounts?

When answering this question, emphasize your ability to create strong relationships with key stakeholders and your expertise in developing strategic account plans. Provide specific examples of how you’ve successfully managed accounts, navigated challenges, and driven growth.

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What strategies have you used to create a positive customer experience?

Focus on specific strategies you've implemented to enhance customer satisfaction. Discuss how you tailored your approach based on client needs, collected feedback, and consistently communicated with clients to build trust and loyalty.

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How do you handle objections from clients?

Outline your approach to objection handling by detailing how you listen to the client’s concerns, validate their feelings, and provide tailored solutions. Give examples of successful turnarounds and retained accounts to illustrate your point.

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Explain how you collaborate with internal teams to meet client needs?

Highlight your teamwork skills by discussing the importance of cross-departmental communication. Share specific instances where you’ve worked with sales, marketing, and clinical teams to achieve a common goal for a client.

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What metrics do you track to assess account performance?

Mention relevant metrics that you utilize to track the performance of accounts, such as sales growth, customer satisfaction scores, and retention rates. Explain how these metrics inform your strategy and decision-making.

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How do you stay updated on healthcare industry trends?

Discuss your methods for keeping abreast of healthcare trends, such as attending industry conferences, networking with professionals, subscribed journals, and utilizing online resources. Emphasize how this knowledge impacts your sales strategies.

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Can you provide an example of a successful negotiation you've led?

Share a specific negotiation example where you achieved favorable terms for all parties involved. Discuss your preparation, approach, how you read the situation, and the outcome to demonstrate your negotiation skills.

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How do you prioritize and manage your workload?

Talk about your organizational skills and methods for prioritizing tasks. Discuss specific tools or strategies you use to ensure that you remain productive and meet deadlines, especially in a remote working environment.

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Describe a time you faced a significant challenge in a key account.

Provide an example of a challenging situation involving a key account, discussing the steps you took to address the issue, what you learned from the experience, and how you grew as a professional as a result.

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What role does relationship building play in your sales approach?

Emphasize the importance of relationship building in your sales philosophy. Share anecdotes that illustrate how strong relationships with clients have led to successful outcomes and fostered trust over time.

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At Baxter, we are united by our mission to save and sustain lives. We are an inclusive community of diverse individuals who are driven to go beyond what is to what is possible in healthcare. We are proud to work at the critical intersection ...

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DATE POSTED
April 19, 2025

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