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Senior People Insights Consultant - job 1 of 3

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

You must be located in one of the following locations to apply and be considered for this job:

  • Austin, TX

  • Chicago, IL

  • Minneapolis, MN

  • New York, NY

  • San Francisco, CA

At BetterUp, you’ll have the opportunity to work side by side with talented, motivated, and intellectually stimulating colleagues who thrive on helping organizations solve their most pressing behavioral business challenges. We work in a highly collaborative environment, where you are encouraged to creatively use all the resources available to you to solve problems and share these inventive solutions across the team. In particular, you will be expected to seamlessly collaborate with colleagues across BetterUp to advance prospects and existing clients to purchasing decisions. 

What you'll do:

  • Deep Discovery: Apply your business acumen to account planning and discovery to support the sales process. Ultimately utilizing your expertise to help identify and clearly define with prospects and partners the most urgent problem in their organization that BetterUp can help solve.

  • Solution Design: On the foundation of your deep business and human capital knowledge and expertise, you will develop a deep knowledge of our solution to present to prospective customers how BetterUp can help organizations achieve their business objectives, reach breakthrough performance, and create an environment where all employees can thrive. 

  • Presentation & Thought Leadership: Leverage your deep behavioral science knowledge to connect and share the science of BetterUp to the desired outcomes of the organization to drive efficacy and alignment. This could take the form of presentations, conversation and Q&A, workshops, webinars, and speaking engagements at industry events.

  • Insights & Value: Partner with the customer success team to bring to life the impact that BetterUp is having on organizations. By analyzing and connecting qualitative and quantitative data for powerful stories of insight and impact, you will lead insight-driven conversations and inform overall strategy to continually add value to our partners. Your contributions will support retention and growth of key BetterUp partners.   

  • Cross-Functional Collaboration: Shape the product and direction of BetterUp as well as deliver for customers by effectively collaborating with key partners including R&D, Product, Labs, Sales Leadership, Customer Success & Implementation, and Coach Operations. 

  • C-Level Consulting: Perform unrivaled professional discovery, presentation, communication, and influencing skills to C-Level Executives, interfacing with and selling to the office of the CHRO and CFO specifically.

  • Prioritization & Project Management:  Manage multiple customer deliverables and stakeholders concurrently, prioritizing the most important and impactful work, delivering with top quality.

If you have some or all of the following, please apply: 

  • M.A. with a minimum of 7 years of consulting and/or business experience, ideally within an HR department or equivalent or minimum or 5 years experience with a PhD in behavioral science or a related field (e.g., business, organizational leadership). 

  • Domain expertise in behavioral science AND HR (especially Talent Development or Talent Management, L&D, & OD). 

  • Facilitation and presentation skills, experience presenting to large audiences and executives both virtually and in person.

  • Experience with engaging stakeholders at the executive level.  A Challenger mindset to influence executives to think differently about people development is a plus.

  • Experience researching and understanding businesses including business strategy, identifying business challenges, and applying business acumen.  

  • Strengths in verbal and written communication, building and delivering presentations, and storytelling  

  • Expertise and comfort working with quantitative and qualitative data (basic statistics, examining patterns, developing recommendations based on data).

  • Agility and comfort with ambiguity to adapt and adjust to the market, the state of the organization and quickly shifting priorities.

  • Highly collaborative to foster cross-team learning and drive team results.

  • Willingness to travel regularly, up to 40% time

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

  • Access to BetterUp coaching; one for you and one for a friend or family member 

  • A competitive compensation plan with opportunity for advancement

  • Medical, dental and vision insurance

  • Flexible paid time off

  • Per year: 

    • All federal/statutory holidays observed

    • 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)

    • 5 Volunteer Days to give back

    • Learning and Development stipend

    • Company wide Summer & Winter breaks 

  • Year-round charitable contribution of your choice on behalf of BetterUp

  • 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $142,500 – $242,000.

If you live in New York, the base salary range for this role is: 
$161,300 – $242,000: New York City
$151,850 – $227,750: Albany, Buffalo, Nassau, Newburgh, Rochester, Syracuse

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co

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What You Should Know About Senior People Insights Consultant, BetterUp

At BetterUp, we're on a mission to transform how people work and grow together. As a Senior People Insights Consultant based in Austin, you'll find that our approach to the employer/employee relationship is refreshingly different. From day one, we ensure a unique candidate experience and promise our hires more than just a paycheck. When you accept an offer, you gain access to a personal BetterUp Coach, a tailored development plan, and an incredible team—each with their own coach—creating a supportive environment that fosters growth. Your expertise will directly impact organizations by helping them identify their pressing behavioral challenges and design solutions that lead to breakthrough performance. You'll collaborate closely with various teams at BetterUp, sharing your insights and leveraging your knowledge in behavioral science to engage C-Level Executives effectively. This role is dynamic and requires you to juggle multiple priorities while maintaining a high standard of quality in all deliverables. If you are someone with a deep understanding of human capital and a passion for making a difference, we want to hear from you! At BetterUp, we cherish creativity, collaboration, and a commitment to excellence. Join us for an impactful career in a fun and soulful culture where your work truly matters.

Frequently Asked Questions (FAQs) for Senior People Insights Consultant Role at BetterUp
What are the main responsibilities of a Senior People Insights Consultant at BetterUp?

As a Senior People Insights Consultant at BetterUp, your primary responsibilities will include conducting deep business discovery to support the sales process, designing solutions based on your expertise in human capital, and delivering engaging presentations to C-Level executives. You'll partner closely with the customer success team to showcase the impact BetterUp has on organizations, all while maintaining collaboration across departments to drive projects forward.

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What qualifications do I need for the Senior People Insights Consultant position at BetterUp?

To qualify for the Senior People Insights Consultant role at BetterUp, candidates typically need an M.A. with a minimum of 7 years of consulting experience within an HR context or a PhD in behavioral science with at least 5 years of relevant experience. Additional qualifications include strong presentation skills, deep knowledge of behavioral science and HR, and proficiency in managing projects with multiple stakeholders.

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How does BetterUp support the professional growth of a Senior People Insights Consultant?

BetterUp is dedicated to supporting the professional growth of a Senior People Insights Consultant through personalized coaching, development plans, and a collaborative work environment. You'll also benefit from the opportunity to attend workshops, webinars, and industry events, allowing you to enhance your skills while making a significant impact within the organization and our partner companies.

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What kind of work environment can I expect as a Senior People Insights Consultant at BetterUp?

As a Senior People Insights Consultant at BetterUp, you can expect a highly collaborative work environment that emphasizes creativity and innovation. You're encouraged to work side by side with talented colleagues from various backgrounds, leveraging diverse perspectives to solve behavioral business challenges. The culture is designed to be supportive, fun, and focused on meaningful work that drives transformation.

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How much travel is involved in the Senior People Insights Consultant role at BetterUp?

In the role of Senior People Insights Consultant at BetterUp, you should expect to travel regularly, up to 40% of the time. This travel will typically involve engaging with clients and delivering presentations, which are crucial for building relationships and ensuring the successful implementation of BetterUp’s solutions.

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Common Interview Questions for Senior People Insights Consultant
How would you describe your previous experience with behavioral science in relation to HR?

When answering this question, reflect on specific experiences that showcase your expertise in behavioral science within HR contexts. Emphasize your familiarity with talent development, management, and organizational behavior, providing examples of how you've applied these insights to drive outcomes.

Join Rise to see the full answer
Can you provide an example of a project where you had to engage a C-Level executive?

For this question, share a specific instance where you successfully navigated conversations with C-Level executives. Highlight your approach, the challenges faced, and how you effectively communicated value while aligning your solution with their business objectives.

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What strategies do you use to manage multiple stakeholders in a project?

Discuss your methodologies for stakeholder management, such as regular communication, setting clear expectations, and utilizing project management tools. Mention how these strategies have helped you deliver high-quality results on time while keeping all parties informed and engaged.

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How do you analyze qualitative and quantitative data to inform your consulting approach?

Share your process for analyzing both qualitative and quantitative data, such as identifying trends or patterns that inform strategic recommendations. Provide an example where your analysis led to actionable insights that positively impacted a client’s operations or decision-making.

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Describe a time you faced ambiguity in a project. How did you handle it?

Reflect on a specific situation where you encountered ambiguity, explaining how you assessed the information available and adapted your approach for clarity and direction. Highlight your problem-solving skills and any tools or strategies you used to navigate the uncertainty.

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What do you believe is the most critical aspect of designing solutions for clients?

Focus on the importance of understanding the client's unique business challenges and aligning your proposed solutions with their goals. Emphasize your commitment to crafting tailored strategies based on rigorous analysis of both organizational and employee needs.

Join Rise to see the full answer
Tell us about a time when you had to present to a large audience. How did you prepare?

Describe your preparation process for presenting to large audiences, emphasizing your attention to detail in crafting a compelling narrative and your engagement techniques. Discuss how you practiced and adapted your presentation style based on audience feedback to ensure effectiveness.

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How do you stay current with trends and developments in HR and behavioral science?

Share the resources you utilize to stay informed, such as relevant journals, podcasts, webinars, and networking groups. Mention any specific thought leaders you follow and how their insights influence your work as a Senior People Insights Consultant.

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What motivates you to work in human transformation and behavioral insights?

Articulate your passion for human transformation and behavioral insights, describing personal experiences or career goals that ignite your enthusiasm for making a difference in workplaces. Highlight how this motivation drives your commitment to client success and team collaboration.

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How would you approach a new client who is hesitant to invest in development solutions?

Discuss your approach of first understanding the client’s concerns through active listening and empathy. Then, share your strategies for building rapport and trust, ultimately guiding them to recognize the value of investing in development solutions that align with their organizational goals.

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BetterUp's is a company centered around unlocking human potential by providing personalized coaching, mentorship, and professional development resources.

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Full-time, hybrid
DATE POSTED
April 8, 2025

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