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Sr. Associate III, Site Services

Job Description

About This Role:

This critical role within the Facilities organization has responsibility for maintaining the entirety of the RTP Bio Site including the interior and exterior of all buildings, structures, leased spaces and all other campus grounds. Responsibilities include remediation of GMP and plant equipment (exterior) cleaning, painting, caulking and rouge remediation. Maintains condition and appearance of facilities and equipment including cleaning of common spaces, landscaping, and facilities maintenance including plumbing and handyman services.  Responsible for execution, review, and closure of work orders. This role will work with and provide direction to contractors and participate in and lead multi-functional teams to execute facility maintenance and make improvements on existing processes.

What You'll Do:

  • Manage equipment exterior cleaning and remediation to ensure GMP compliance, and documenting and closing associated work orders.
  • Review and manage vendor contracts, issue purchase orders and directing contracted staff to meet desired outcomes.
  • Management of soft services including oversite of handymen, painting, caulking & drywall repair services.
  • Management of plumbing services & building maintenance.
  • Management of sustainability programs including trash & recycling programs.
  • Management of disaster recovery including water damage remediation.
  • Ensures compliance with GMP cleaning and safety procedures and updates documents as needed.

Who You Are:

You are an experienced facilities and site services leader with a passion for maintaining all facility and manufacturing area appearance and upkeep. You understand GMP principles of biologics manufacturing and are able to direct cleaning and maintenance contractors to execute their duties efficiently and compliantly.  You are accountable for achieving timelines and quality of work for scheduled and unscheduled work orders. You have excellent communication skills which will involve coordination with area owners and will require frequent internal and external communication. As a representative of the Site Services organization, your role carries the weight of GMP compliance and general appearance of the site. Your commitment lies in delivering quality and timely results and includes the ability to self-direct to ensure efficient results. 

Qualifications

Required:

  • Associates degree plus 8 years of experience or High School Diploma (or equivalent) plus a minimum of 10  years of experience in a related field, preferably in a biologics drug substance environment. 
  • Experience onboarding, training and management of contract staff including facility cleaning, plumbing, groundskeeping and other related site services scope.
  • Practical knowledge and application of GMP regulations and guidelines including GMP training and change control processes.  
  • Excellent organization, time management, oral and written communication skills.  
  • Ability to work on-site.
  • Ability to work rotating shifts, extended coverage support and weekends as needed.

Preferred:

  • Solid knowledge of business and manufacturing processes to support manufacturing operations.

Additional Information

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.

 

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What You Should Know About Sr. Associate III, Site Services, Biogen

If you're looking for a meaningful role with a purpose, consider joining Biogen as a Sr. Associate III in Site Services at our Research Triangle Park location. This critical position within the Facilities organization is essential for maintaining the entire RTP Bio Site, encompassing all interior and exterior spaces across our campus. You’ll dive into a variety of responsibilities, from ensuring compliance with GMP standards through vigilant cleaning and maintenance, to overseeing the work of contractors and coordinating multi-functional teams. Imagine managing diverse tasks that include landscaping, plumbing, and even disaster recovery services—all while improving processes and fostering a compliant environment. You are the driving force behind ensuring that not only do we meet maintenance goals but do so with an eye for detail and quality. Your excellent communication skills will shine as you collaborate with internal teams and external vendors, ensuring that everything is executed seamlessly. If you are someone with solid experience in facilities and site services, and you have a passion for keeping environments presentable and compliant, this role could be what you’ve been searching for. Join our talented team and contribute to creating life-changing medicines while having the stability and growth opportunities that Biogen offers. Let's make a significant impact together!

Frequently Asked Questions (FAQs) for Sr. Associate III, Site Services Role at Biogen
What are the key responsibilities of a Sr. Associate III in Site Services at Biogen?

As a Sr. Associate III in Site Services at Biogen, your key responsibilities include maintaining the RTP Bio Site, managing cleaning and maintenance tasks to ensure GMP compliance, overseeing vendor contracts, and leading teams in facility maintenance tasks. You will be actively involved in addressing work orders, managing soft services such as handyman and plumbing support, and ensuring adherence to sustainability programs.

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What qualifications do you need to apply for the Sr. Associate III, Site Services position at Biogen?

To apply for the Sr. Associate III, Site Services position at Biogen, you should have an Associate's degree with 8 years of relevant experience or a High School Diploma with at least 10 years of experience in a related field. Familiarity with GMP regulations, along with experience in managing cleaning and maintenance contractors, are also essential requirements for this role.

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What is the significance of GMP compliance in the Sr. Associate III, Site Services role at Biogen?

In the Sr. Associate III, Site Services role at Biogen, GMP compliance is crucial as it ensures that all maintenance and cleaning practices meet the stringent standards necessary for biologics manufacturing. Your role directly impacts the quality and compliance of the facility, making it essential to uphold these standards in every aspect of site services.

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How does Biogen support the professional development of a Sr. Associate III in Site Services?

Biogen is committed to fostering a supportive environment for professional development. As a Sr. Associate III in Site Services, you'll have access to various training programs, opportunities for skill enhancement, and a collaborative culture that encourages both personal and professional growth within the organization.

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What type of work environment can someone expect as a Sr. Associate III, Site Services at Biogen?

As a Sr. Associate III, Site Services at Biogen, you can expect a dynamic work environment that values teamwork and accountability. Given the critical nature of facility maintenance, you will regularly interact with diverse teams and contractors, ensuring that the site remains compliant and well-maintained, all while contributing to the overarching mission of delivering life-changing therapies.

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Common Interview Questions for Sr. Associate III, Site Services
Can you describe your experience with GMP compliance in facilities maintenance?

When answering this question, highlight specific examples of how you managed or supervised cleaning and maintenance operations, ensuring they adhered to GMP standards. Discuss your knowledge of GMP regulations and any experiences that demonstrate your ability to maintain compliance in a biologics manufacturing environment.

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How do you prioritize tasks when managing multiple work orders?

Discuss your approach to prioritizing work orders based on urgency, compliance requirements, and resource availability. Provide an example of how you managed competing priorities effectively in a previous role, illustrating your organizational and time management skills.

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What strategies do you use to manage and train contracted staff?

Explain your methods for onboarding and training contract staff, emphasizing the importance of clear communication, setting expectations, and regularly reviewing performance. Providing an example of a successful training program you've implemented can showcase your leadership skills.

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Can you share an experience where you had to lead a multi-functional team?

Prepare to share a specific example where you led a multi-functional team through a project or challenge. Discuss your leadership style, how you encouraged collaboration among team members, and the positive outcomes achieved.

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How do you handle unexpected maintenance issues?

Describe your problem-solving process when faced with unexpected maintenance issues. Discuss how you assess the situation, coordinate with contractors, and ensure that tasks are completed promptly to maintain compliance and minimize disruption.

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What role does communication play in your job as a Sr. Associate III?

Emphasize the significance of communication in ensuring alignment among team members, contractors, and stakeholders. Share examples of how you effectively communicated to overcome challenges and ensure smooth operations.

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How do you ensure safety procedures are followed during maintenance operations?

Discuss the strategies you employ to enforce safety procedures on-site, including regular safety audits, training sessions, and clear communication of safety expectations to both staff and contractors.

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What methods do you use for tracking and closing work orders?

Highlight the tools and software you are familiar with that help streamline work order tracking and closure. Discuss how you maintain accurate documentation and ensure follow-through on every project to enhance accountability.

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How do you approach sustainability in facilities management?

Share your insights on sustainability in facilities management, detailing specific initiatives you have championed or implemented, such as waste reduction programs or energy-efficient practices, showcasing your commitment to environmental stewardship.

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Why do you want to work for Biogen as a Sr. Associate III, Site Services?

Articulate your motivations for joining Biogen, focusing on the company's mission, values, and culture. Connect your professional goals with Biogen's commitment to excellence and innovation in the biotechnology field.

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Full-time, on-site
DATE POSTED
December 15, 2024

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