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Storage Buy Specialist

Base PayThis role has a minimum base pay from 15.00 USD per hour with higher starting pay available based on experience.PURPOSEThis position is responsible calling storage buy customers and managing the customer storage audit process. Full-Time and Part-Time Positions Available.MINIMUM ELIGIBILITY REQUIREMENTS• (1) year of retail sales experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.• Excellent communication skills (verbal and written).• Excellent interpersonal skills with the ability to work with all levels of store management and store associates.• Strong computer skills and internet project coordination experience.• Must be a self-starter and work well in a fast-paced environment.ESSENTIAL FUNCTIONS• Obtain the required customer information needed to properly manage all storage buy orders• Manager storage buy orders to ensure orders are delivered within the 14 day window• Perform daily, weekly, and monthly storage buy audits to ensure order and inventory accuracy. Audits to be conducted as per the Storage Buy Audit SOP• Deliver customer storage buy orders in POS• Act and work in a manner that is consistent with the company’s core values• Comply with the company’s safety standard operating procedures for lifting practices• Answer the telephone according to established guidelines• Perform other related duties as directed by managementWORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)• While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.PHYSICAL/SENSORY REQUIREMENTSPhysical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.Store HoursMonday - Friday 7:00 AM - 7:00 PMSaturday 8:00 AM - 7:00 PMSunday 10:00 AM - 6:00 PMBenefits & Rewards• Bonus opportunities at every level• Career advancement opportunities• Relocation opportunities across the country• 401k with discretionary company match• Employee Stock Purchase Plan• Referral Bonus Program• A personal holiday and Volunteer Time Off program• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)Equal Employment OpportunityFloor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
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Average salary estimate

$41600 / YEARLY (est.)
min
max
$31200K
$52000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Storage Buy Specialist, Floor & Decor

Are you ready to take on a pivotal role as a Storage Buy Specialist with a dynamic company in El Paso, TX? If you have a knack for customer interaction and a passion for meticulous organization, this might be the perfect opportunity for you! In this full-time or part-time position, you will be at the forefront of our customer storage audit processes, connecting with clients to ensure their storage buy orders are managed seamlessly. Your responsibilities will include obtaining key customer information, performing regular audits to maintain inventory accuracy, and ensuring that orders are delivered within a 14-day window. With a collaborative spirit, you will work closely with store management and associates, embodying our core values in every interaction. To thrive in this role, you'll need excellent communication and interpersonal skills, retail sales experience, and the ability to navigate a fast-paced environment. Plus, with a base pay starting at $15.00 per hour and plenty of opportunities for bonuses, advancement, and even relocation, you'll find your growth just as important as the supportive company culture we promote. Join us and become part of a team that values your contributions and fosters your career development while enjoying the camaraderie of working in an energetic, diverse environment!

Frequently Asked Questions (FAQs) for Storage Buy Specialist Role at Floor & Decor
What are the primary responsibilities of a Storage Buy Specialist at Floor & Decor?

As a Storage Buy Specialist at Floor & Decor, your main responsibilities include contacting storage buy customers, managing the audit process for customer storage, obtaining necessary customer information for order management, ensuring timely delivery of orders, and performing routine audits to maintain order and inventory accuracy. This role is essential in ensuring customer satisfaction and operational excellence.

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What qualifications do I need to apply for the Storage Buy Specialist position at Floor & Decor?

To qualify for the Storage Buy Specialist role at Floor & Decor, you need at least one year of retail sales experience or a relevant combination of education and experience. You should also possess strong communication and interpersonal skills and have a solution-oriented approach to customer service. Solid computer skills are vital, along with the ability to effectively manage multiple tasks in a fast-paced work environment.

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What kind of work environment can I expect as a Storage Buy Specialist with Floor & Decor?

In the Storage Buy Specialist role with Floor & Decor, you can expect a dynamic work environment, frequently interacting with a warehouse setting and moving vehicles. The noise level can be moderate to noisy, so it’s important to be adaptable. The position also requires physical exertion, including lifting and moving objects, so physical fitness is an essential aspect of the job.

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What benefits does Floor & Decor offer to Storage Buy Specialists?

Floor & Decor provides a variety of benefits for Storage Buy Specialists, including competitive compensation starting at $15.00 per hour, bonus opportunities, and 401k plans with company matching. Additional perks include career advancement opportunities, relocation options, and various insurance plans such as medical, dental, and vision. Employees also enjoy personal holiday and volunteer time off, reinforcing the company’s commitment to work-life balance.

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Is there room for advancement as a Storage Buy Specialist at Floor & Decor?

Absolutely! Floor & Decor is dedicated to fostering employee growth, and there are numerous opportunities for career advancement. By excelling in your role as a Storage Buy Specialist, you can position yourself for promotions within the company, including potential leadership or specialized roles as you build your skills and experience.

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Common Interview Questions for Storage Buy Specialist
How do you prioritize your tasks as a Storage Buy Specialist?

When answering this question, highlight your organizational skills and ability to juggle multiple responsibilities. You might say, 'I prioritize tasks based on urgency and customer needs, using tools like checklists to ensure nothing is overlooked while remaining adaptable to any unexpected challenges.'

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Can you describe your experience with customer audits?

Discuss any relevant experiences by saying, 'In my previous roles, I conducted regular audits to verify inventory accuracy, ensured compliance with company SOPs, and utilized customer feedback to refine the process. This experience has provided me insight into what is necessary for maintaining high standards.'

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What strategies do you use to manage difficult customers?

To tackle this question, outline your conflict resolution skills. For instance, you could respond, 'I calmly listen to their concerns, empathize with their situation, and provide clear solutions. This has often turned negative experiences into positive outcomes.'

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Describe a time you improved a process in your previous job.

Share a specific example, like, 'I noticed discrepancies in order tracking, so I proposed and implemented a more structured approach to documentation. This significantly reduced errors and improved overall efficiency.'

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What role does teamwork play in the position of Storage Buy Specialist?

Explain the importance of collaboration by stating, 'Teamwork is essential in this role, as effective communication with managers and peers helps streamline processes and enhances customer service. I prioritize building strong relationships with my colleagues to ensure we all succeed together.'

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How do you ensure compliance with safety procedures?

You could say, 'I familiarize myself with all safety SOPs and conduct regular checks to ensure best practices are being followed. Being proactive about safety is crucial in maintaining a secure work environment.'

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What would you do if you found an error in an order?

A solid response could be, 'I would address it immediately, notifying my supervisor and communicating with the customer. Taking swift action is key to minimizing potential issues and maintaining trust.'

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How do you stay motivated in your work?

You might answer, 'I find motivation in achieving goals and seeing the positive impacts of my work on customer satisfaction and team success. Setting personal challenges helps me stay excited about my responsibilities.'

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What tools or software have you used in your past jobs?

It's beneficial to mention relevant software, such as, 'I have used inventory management systems and customer relationship management software extensively, which have equipped me with the skills necessary for effective order tracking and customer service.'

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Why do you want to work at Floor & Decor as a Storage Buy Specialist?

Conclude with your enthusiasm for the company and role, saying, 'I admire Floor & Decor's commitment to excellence and customer service, and I am eager to contribute my skills in a vibrant team environment that prioritizes growth and innovation.'

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As a category killer, we will offer a dominant in-stock, locally assorted selection of high-quality hard surface flooring & related accessories, all at the lowest price in the markets we serve. We will serve our associates & customers by executing...

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Full-time, on-site
DATE POSTED
December 12, 2024

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