Customer Support Specialist - ON SITE (Pittsburgh) - job 2 of 2
Skills
- Strong verbal and written communication skills
- Technical aptitude
- Analytical ability
- Team collaboration
- Customer service experience
Responsibilities
- Receive inbound phone calls to resolve issues with patients, doctors, and insurers
- Provide patient care and support pharma programs
- Document call information and data discovery
- Utilize Knowledge Base materials for resolution
- Maintain patient confidentiality and security practices
- Participate in continued education on product changes
Education
- High school diploma or GED required
- Bachelor’s degree preferred
Benefits
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Daily snack stipend
- Pre-tax transit benefits
- Free onsite parking
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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