Senior Maintenance Manager

As a Senior Maintenance Manager at Bozzuto, your responsibilities include overseeing daily property operations, ensuring quality services from the maintenance team, and implementing preventive maintenance programs. You will manage staff, develop project plans, ensure compliance with safety regulations, and oversee contractors to guarantee the highest standards of upkeep for all properties.

To qualify for the Senior Maintenance Manager position at Bozzuto, candidates should possess an accredited certification in HVAC or Operating Engineering Technologies, along with at least 5 years of maintenance operations experience, including 3 years in a supervisory role. Essential certifications include Universal HVAC certification and a DC-3 license, supported by skills in electrical, mechanical, and plumbing repairs.

Bozzuto is committed to the professional growth of its employees, including those in the Senior Maintenance Manager role. The company offers various career development programs, tuition reimbursement, and opportunities for ongoing training, ensuring you have the support you need to enhance your skills and advance your career within the organization.

The work culture for a Senior Maintenance Manager at Bozzuto is collaborative and community-focused. Employees are encouraged to share ideas, contribute to a positive work environment, and engage in team-building activities. The company values creativity, passion, and providing exceptional experiences for both staff and residents, fostering an inclusive and friendly atmosphere.

Bozzuto offers comprehensive health and wellness benefits for Senior Maintenance Managers, including medical, dental, and vision coverage. Employees also enjoy paid leave, pension planning options, and access to wellness programs, reflecting the company’s commitment to supporting the overall well-being of its associates.

When addressing this question, focus on specific examples of past projects where you successfully led maintenance operations. Highlight your leadership style, methods for prioritizing tasks, and how you manage budgets and schedules to ensure timely completion of maintenance work.

In your response, detail your approach to staying updated on local building codes and safety standards. Share experiences of how you've implemented safety protocols and trained staff, ensuring a safe environment for both employees and tenants.

Discuss your approach to emergency situations, emphasizing your problem-solving skills and ability to stay calm under pressure. Provide examples of past emergencies you've managed and how you ensured swift resolution while minimizing impact on residents.

Share your strategies for inspiring and mentoring your team. Discuss any training programs you've implemented, your methods for providing feedback, and how you encourage professional growth, demonstrating your commitment to team development.

Outline the strategies you've used for creating preventive maintenance schedules, including software or systems that help streamline this process. Highlight how this planning has benefited previous properties you've managed in terms of performance and cost savings.

Choose a specific project where you led improvements, detailing your role in planning, execution, and assessing the after-effects of the projects. Be sure to mention how you communicated changes to both your team and tenants.

Highlight the importance of communication with tenants, regular feedback loops, and quick response times to maintenance requests. Share examples of how you've proactively engaged with residents to improve their experiences.

Discuss your experience in selecting, negotiating, and managing vendors for maintenance services. Mention any specific contracts you've negotiated and how you've monitored their performance to ensure value and quality.

Talk about your approach to continuous learning, whether it be through attending industry conferences, participating in webinars, or subscribing to industry publications. Emphasize the importance of staying current to enhance operational efficiency.

Explain your process for creating and managing budgets for maintenance operations. Discuss the importance of evaluating past expenditures, forecasting future needs, and ensuring compliance with financial targets to optimize resource allocation.