Senior Product Manager - AI Lab

Brevo is the leading Customer Relationship Management (CRM) suite designed to enable millions of organizations to connect with people using technology for their success. Our platform gives businesses a unified view of the entire customer journey, empowering them to grow with intuitive marketing and sales tools, including Marketing Automation, Email, SMS, WhatsApp, Chat, and much more.

Today more than 500,000 businesses across 180 countries, including Sodexo, Louis Vuitton, Carrefour, eBay, and Michelin, trust Brevo’s reliable technology and 75+ integrations to deliver unparalleled customer experiences, reduce costs, and drive sales.

Brevo reached €142M ARR in 2023 (40% growth year on year) and has close to 1,000 employees globally.

The goal of our Product Team is to build the best product on its market to satisfy more than 300,000 clients. We believe companies need to listen to their customers and find attractive ways to meet their needs. If you want to be part of the journey and you think transparency, communication and collaboration are key to building a great product, we need you in our team! 

In our new AI Lab, you’ll join a small team of experts building the future of our AI powered CRM.  We are a team of Data Scientists, Engineers and Marketeers that productise AI to accelerate and increase our customers efficiency.

We’re looking for a Senior Product Manager, in charge of managing the product roadmap. You will be required to collaborate with Brevo’s teams (PM, UX, Eng.) to help them integrate AI in our product, and bring innovation in our platform.

• Manage a very challenging product roadmap shared with all the teams
• Track the overall market and competitive dynamic and suggest new features
• Listen to our customers to identify new opportunities
• Work with PMs & UX teams to understand the expectation of the market and build the roadmap of the product you’re working on
• Make sure everybody in the company always have the same level of information on the product
• Synchronize the work of all the teams across the company on new product developments
• Work on the discovery, solutioning, specifications and delivery with your team (designer, researcher and developers)
• Track and follow your business and product KPIs. Take decision accordingly

• Collaborate with an international team based across the world (Paris, US, India, Bulgaria…)
• Work closely with a large team of UX Designers, Researchers and so on. We have a lot of design-oriented projects.  
• We are growing very quickly, we have a lot of challenges to work on and you will constantly work on improving our user experience. 
• By working with us, you will have a direct impact on the company and on the team

• At least 5+ years of experience in a product based web company, ideally with expertise in buikding a SaaS tool
• You are used to work in startups and fast paced environments
• You know how to craft and take shortcuts to bring max impact with the right amount of effort.
• You have a good understanding of the AI landscape. You are up to date on the topic and eager to learn more every day.
• Critical and creative thinking with an analytical & open mind
• Understanding of the technical part
• Know how on some prototyping and designing tools 
• Good sense of design and what make a great UX
• Effectively interact with others to build relationships, influence, and facilitate the sharing of ideas and information. Use tact and diplomacy to navigate difficult situations
• Continuously seek opportunities to learn, question the applicability of past approaches in the current environment, own growth, and embrace failure as a learning opportunity
• The ability and willingness to make continuous improvements. Also the commitment to help make positive leaps in its results and overall performance
• Value diverse perspectives and working with others as a way to achieve the best output possible

• A unique opportunity to join an international and collaborative scale-up environment in a hyper-growth context
• Meal vouchers - Swile (12,5 € per day)
• Excellent private health care, of which 70% is covered by the company
• RTT
• Bi-annual global company offsite; inter-office trips (when the current sanitary situation permits)
• Work's council benefits (Leeto)
• Social, green and rainbow alliance committees to take care of environmental and social matters
• Several services related to prevention, health and personal and professional well-being on Welii platform
• Very competitive referral program
• Second parent leave: 1 month of fully paid leave
• Kids leave: additional time off if your children are sick and need you
• English and French classes, and over 155000 courses available on Udemy
• Budget to support your workspace at home
• A modern office in a central location with free fruits, drinks & lots of fun activities
• Relocation package and visa sponsorship for international talents
• ...and more!

• A first interview with our HR Team 
• A second interview with the VP AI 
• A third interview with our Staff Engineer and Director of AI Technology and Research 

Brevo puts diversity and inclusion at the heart of its values. We examine all applications with treatment based on equal skills and applying the principles of non-discrimination. 

Brevo values work-life balance and offers flexible working hours and remote work.

Most of our teams will be working mostly remotely and others will follow a hybrid model depending on the nature of the job. This policy is based on a mutual understanding between the Head of, Managers, and Team Members.