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Commercial Account Executive

Position Title: Commercial Account Executive (P2) Company Summary Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.RoleThe Commercial Account Executive is expected to develop and close new revenue opportunities with the defined profile of Commercial accounts within the region. This will be accomplished by growing revenue within an assigned set of existing customers and establishing new customer relationships within a defined set of prospects. A successful candidate will have the capability to quickly learn Crown Castle’s product set and differentiators, develop sales opportunities within the assigned module of customers and prospects, professionally and consistently engage with and manage existing customers, and strategically close new business.Responsibilities• Develop and execute sales plans to achieve assigned quotas• Establish and conduct sales meetings with customers, presenting the Crown Castle value proposition• Drive new sales opportunities through the entire sales process• Cultivate strong relationships with decision-makers and influencers within accounts• Act as the primary point of contact for customers providing a high level of customer service to all Crown Castle customers• Generate leads by prospecting and building and maintaining relationships throughout the industry• Effectively communicate across internal Crown Castle departments• Master internal sales and marketing programs and systems to maximize effectiveness• Maintain timely and accurate account and opportunity information in the CRM system• Provide accurate sales forecastsEducation/Certifications• Bachelor’s degree preferredExperience/Minimum Requirements• 5 or more years of business-to-business sales experience in network infrastructure• Proven experience selling to and maintaining Enterprise accounts• Proficient working knowledge of WDM, Ethernet, Cloud Connectivity, IP, and other Fiber Optic services• Proficiency in Microsoft Office Suite• Proficiency in CRM applicationsOrganizational Relationship Reports to: Manager Fiber Enterprise SalesTitle(s) of direct reports (if applicable): N/AWorking Conditions: This role falls into our hybrid work model working in the office Tuesdays, Wednesdays, and Thursdays. On Mondays and Fridays, teammates on the hybrid schedule will have the option to work from the office or home. There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel. Travel up to 20% may be required.The salary range offered for this position is $65,360-$89,870 annually. A candidate’s offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives. Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees will also receive a minimum of 18 days of paid time off each year and 12 paid holidays throughout the calendar year.

Average salary estimate

$77615 / YEARLY (est.)
min
max
$65360K
$89870K

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What You Should Know About Commercial Account Executive, Crown Castle

If you're looking to jumpstart your sales career with a dynamic team, Crown Castle has an amazing opportunity for you as a Commercial Account Executive in Detroit, MI. As the nation’s leading provider of shared communications infrastructure, we are at the heart of everything that keeps people connected—from 5G to emerging technologies like AR/VR. Your role will be pivotal as you develop new revenue opportunities while managing relationships with key commercial accounts. You'll leverage your sales expertise to create tailored sales strategies, engage with decision-makers, and present the unique value proposition that only Crown Castle can deliver. With our comprehensive training and ongoing professional development resources, you’ll easily learn our products and how to maximize their impact on our clients' success. We pride ourselves on coupling hard work and dedication with community efforts through our Connected by Good program. Here, you won’t just be selling; you’ll be making a real difference. Plus, enjoy the flexibility of our hybrid work model, where collaboration meets convenience. If you're driven, passionate, and ready to take your career to the next level while enjoying a competitive salary and benefits, you could be the perfect fit for our team. So, come join us and become an important part of a company that is shaping the future of connectivity!

Frequently Asked Questions (FAQs) for Commercial Account Executive Role at Crown Castle
What responsibilities does the Commercial Account Executive at Crown Castle have?

The Commercial Account Executive at Crown Castle holds a critical role focused on developing and closing new revenue opportunities within commercial accounts in Detroit, MI. Key responsibilities include executing sales plans to meet quotas, conducting sales meetings to present Crown Castle's value propositions, cultivating strong relationships, and acting as the primary point of contact for high-level customer service. Additionally, the executive will be generating leads and maintaining accurate account information in the CRM system.

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What qualifications are required for the Commercial Account Executive position at Crown Castle?

For the Commercial Account Executive role at Crown Castle, candidates are typically expected to have a bachelor's degree along with at least 5 years of business-to-business sales experience, specifically in network infrastructure. Proficiency in working with enterprise accounts and knowledge of technologies such as WDM, Ethernet, and Fiber Optic services are also essential. Candidates should be skilled in Microsoft Office Suite and CRM applications to successfully manage sales processes.

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What type of work environment can a Commercial Account Executive expect at Crown Castle?

A Commercial Account Executive at Crown Castle will benefit from a hybrid work environment where the schedule includes working in the office on Tuesdays, Wednesdays, and Thursdays, with options to work from home on Mondays and Fridays. This flexible model promotes collaboration while allowing for work-life balance, and travel may be required for client meetings or industry events up to 20% of the time.

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How does Crown Castle support the professional growth of its Commercial Account Executives?

Crown Castle is dedicated to the professional development of its team members, offering various resources and training programs tailored to the Commercial Account Executive role. Through these programs, employees can quickly learn about the full range of Crown Castle’s products and sales methodologies, ensuring they are well-equipped to succeed in their positions. This investment in growth ensures team members can continuously develop their skills and advance in their careers.

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What are the compensation and benefits for the Commercial Account Executive role at Crown Castle?

The compensation for the Commercial Account Executive position at Crown Castle ranges from $65,360 to $89,870 annually, influenced by experience and role-related expertise. Along with a competitive salary, employees enjoy a comprehensive benefits package, including medical, dental, vision, 401k plans, a minimum of 18 days of paid time off, and 12 paid holidays each year. Additionally, there are opportunities for bonus incentives and equity incentives, creating a rewarding overall compensation structure.

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Common Interview Questions for Commercial Account Executive
Can you discuss your experience with business-to-business sales?

Absolutely! Highlight specific accounts you've managed and methods you've used to cultivate relationships, providing measurable results where possible. This demonstrates your experience and how you can apply it to benefit Crown Castle.

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How would you approach developing a sales strategy for a new client?

You should discuss the importance of understanding the client's needs and industry. Articulate a methodical approach: perform research, engage in consultative selling, present tailored solutions that showcase Crown Castle's value, and continually follow up for feedback.

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What CRM software have you used, and how do you utilize it to manage your sales pipeline?

Detail specific CRM platforms you've utilized and give examples of how you've tracked and managed leads, sales opportunities, and customer interactions, emphasizing the importance of maintaining accurate records for forecasting and strategy.

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Describe a challenging sales situation you faced and how you overcame it.

Choose a scenario that showcases your problem-solving and negotiation skills. Discuss the concerns presented, your strategy for addressing them, the outcome, and how it has made you a stronger sales professional.

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How do you keep up with changes and trends in the network infrastructure industry?

Mention resources such as industry publications, webinars, or networking events. This shows potential employers that you are proactive about your learning and can translate this knowledge into valuable insights for Crown Castle.

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How do you build and maintain relationships with key decision-makers?

Discuss your interpersonal and communication skills, highlighting examples of how you have successfully built rapport. Explain your follow-up strategies and ways you add value to those relationships beyond sales transactions.

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Can you explain how you would present the Crown Castle value proposition to a potential client?

Focus on how you would customize this presentation to address specific client needs. Mention key differentiators of Crown Castle’s offerings and how they provide solutions that align with the prospective client's business objectives.

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What do you consider the most important qualities for a Commercial Account Executive?

Identify qualities such as resilience, adaptability, strong communication, and organizational skills. Relate them to your own experiences and explain how they contribute to success in sales.

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What is your experience working collaboratively within a sales team?

Share examples of how you've collaborated with sales teams or cross-functional departments to achieve targets, emphasizing the importance of teamwork in driving success at Crown Castle.

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Why do you want to work for Crown Castle as a Commercial Account Executive?

Express genuine interest in Crown Castle’s mission and culture. Relate your career aspirations to the company’s initiatives and highlight how your skill set aligns with their goals, particularly in the realm of connectivity and community impact.

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For 25 years, we’ve been building the connections that people depend on. It’s a business model that’s made us stable, reliable, and ready for the future. Whether that means driverless cars or 5G wireless speeds, one thing is certain: the next exci...

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Full-time, hybrid
DATE POSTED
December 17, 2024

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