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Director, Sales, Contract & Territory Management

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

We are looking for a Director, Sales, Contract & Territory Management to join our growing team! In this role, you will lead and oversee the Regional Sales Managers, Account Managers, Territory sales managers, and Hybrid Market Growth Specialists with close alignment with Senior Managers, CT Operations. You will be required to be a strategic visionary who will drive the execution of innovative sales strategies, optimize revenue performance, and ensure the achievement of company sales objectives. You will work closely with executive leadership, manage cross-functional collaboration, and provide mentorship to the sales management team. You will also be instrumental in developing the company's long-term growth plans by monitoring market trends and competitor activities, as well as expanding key strategic partners and customer relationships.

As Director, Sales, Contract & Territory Management, your duties and responsibilities will include:

  • Lead and Inspire Sales Teams: Oversee, mentor, and guide the contract sales managers, territory sales managers, and hybrid sales teams to achieve and exceed revenue goals and sales targets
  • Strategic Sales Leadership: Develop and execute advanced sales strategies that foster business growth and market share expansion across contracted properties and territories
  • Market Intelligence: Continuously monitor market trends, competitor activities, and customer needs to identify emerging business opportunities and adjust sales tactics accordingly
  • Client & Stakeholder Relationships: Cultivate and nurture relationships with high-value clients and key business stakeholders, ensuring a robust and loyal client base
  • Contract Negotiation and Closures: Lead and oversee the negotiation, structuring, and closing of complex sales contracts with significant impact on business outcomes
  • Reporting and Forecasting: Present detailed sales reports, forecasts, and actionable insights to senior leadership to track performance and guide decision-making
  • Cross-Departmental Collaboration: Collaborate with various internal teams (e.g., marketing, operations, product development) to ensure alignment in delivering seamless products/services to customers
  • Compliance and Governance: Ensure all sales practices comply with company policies, industry regulations, and ethical standards
  • Financial Oversight: Manage the sales budget, allocate resources effectively, and ensure efficient use of the sales team's time and efforts to maximize ROI
  • Mentorship & Development: Provide leadership and ongoing development to the sales manager team, ensuring professional growth and high performance across all teams and territories

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

  • Bachelor’s degree in Business Administration, Marketing, or a related field. MBA preferred
  • 10+ years of experience in senior-level sales management
  • Proven track record of achieving sales targets and driving business growth
  • Strong leadership and team management skills, with experience in leading large teams
  • Excellent communication and negotiation skills
  • Ability to analyze market trends and develop effective sales strategies
  • Ability to travel as needed

BONUS POINTS FOR:

  • Advanced knowledge of Salesforce, Excel, and Microsoft Office Suite
  • Prior experience in large territory and contract sales management
  • Familiarity with the latest sales automation tools and CRM systems to enhance performance tracking and efficiency

 

#LI-SS1

Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:  

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CEO of Brightspeed
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Tom Maguire
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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Sales, Contract & Territory Management, Brightspeed

At Brightspeed, we're on a mission to transform how individuals and communities experience the internet. As the Director of Sales, Contract & Territory Management, you’ll be at the forefront of this exciting journey, leading a talented team dedicated to delivering top-notch customer experiences and innovative sales strategies. Your role will put you in charge of guiding Regional Sales Managers, Account Managers, and Territory Sales Managers, ensuring everyone is aligned with our goals. With over a decade of experience under your belt, you will develop forward-thinking sales tactics that broaden our market share, all while becoming a trusted mentor for your team. Collaboration is key—working closely with senior leadership and various departments, you’ll be able to navigate complex sales contracts and build strong, fruitful relationships with high-value clients. We’re looking for a strategic visionary to monitor market trends, helping to identify new opportunities that drive our growth. If you are someone who thrives in a dynamic environment and can lead with both analytical wisdom and a genuine passion for developing your team, we want you at Brightspeed. Join us in redefining internet access for the many communities we serve!

Frequently Asked Questions (FAQs) for Director, Sales, Contract & Territory Management Role at Brightspeed
What are the key responsibilities of a Director, Sales, Contract & Territory Management at Brightspeed?

As a Director, Sales, Contract & Territory Management at Brightspeed, you will oversee the contract sales managers and territory sales teams, develop innovative sales strategies, cultivate client relationships, and lead contract negotiations. Your work will significantly impact our revenue performance and overall business growth.

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What qualifications are needed for the Director, Sales, Contract & Territory Management role at Brightspeed?

To excel as the Director, Sales, Contract & Territory Management at Brightspeed, candidates should have a Bachelor’s degree in Business Administration or Marketing, ideally an MBA. A minimum of 10 years of senior-level sales management experience and a proven track record in achieving sales targets are essential.

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How does Brightspeed support the professional development of its sales team?

At Brightspeed, we prioritize mentorship and development for our sales team. The Director, Sales, Contract & Territory Management will play a key role in providing leadership and ongoing training opportunities, ensuring high performance and career advancement for all team members.

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Can you describe the company culture at Brightspeed for the Director, Sales, Contract & Territory Management position?

Brightspeed fosters a vibrant and inclusive company culture where teamwork, innovation, and diverse perspectives are valued. As a Director, you'll thrive in an environment recognized for its exceptional workplace standards, emphasizing collaboration across teams to enhance customer satisfaction.

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What is the impact of the Director, Sales, Contract & Territory Management on Brightspeed's growth strategy?

The Director, Sales, Contract & Territory Management has a crucial role in shaping Brightspeed's growth strategy by developing market insights, expanding client relationships, and communicating valuable sales insights to senior leadership, steering the company towards sustained success.

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Common Interview Questions for Director, Sales, Contract & Territory Management
How do you approach developing innovative sales strategies as a Director, Sales, Contract & Territory Management?

When developing innovative sales strategies, I conduct thorough market analyses to identify trends and opportunities, engage with my team for diverse perspectives, and collaborate with other departments to align our efforts. This approach fosters creativity and leverages collective strengths.

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Can you give an example of a successful sales strategy you implemented in a previous role?

In my previous role, I implemented a targeted customer engagement strategy using a segmented approach, which resulted in a 30% increase in our client retention rate. This involved customizing our outreach based on specific client needs, enhancing satisfaction and loyalty.

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What steps do you take when negotiating complex sales contracts?

During complex negotiations, I prioritize understanding my client's needs, preparing thoroughly, and fostering open communication. I aim to create win-win scenarios where both parties feel valued, which significantly increases the likelihood of reaching a favorable agreement.

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How do you measure the success of your sales team's performance?

I measure success through a combination of quantitative KPIs, such as sales targets and revenue growth, alongside qualitative metrics like client feedback and team engagement. This holistic view ensures we not only meet our goals but also maintain a positive work environment.

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What role does market intelligence play in your sales management approach?

Market intelligence is pivotal in my sales management approach. By continuously monitoring industry trends and competitor activities, I can quickly adjust our sales strategies to seize emerging opportunities, ensuring we're always ahead of the curve.

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Describe how you would handle a team member struggling to meet sales targets.

I believe in open communication and supportive mentorship. I would first have a one-on-one discussion to understand their challenges, provide tailored coaching, and establish a clear action plan with achievable goals so they can regain confidence and performance.

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What communication techniques do you find effective for leading sales teams?

I emphasize transparency and regular check-ins, combining formal meetings with informal discussions. Utilizing collaborative tools fosters a team-oriented environment where ideas can flow freely, ultimately enhancing performance and camaraderie.

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How do you approach building relationships with high-value clients?

Building relationships with high-value clients starts with genuine engagement. I focus on personalized communication, understanding their business needs intimately, and consistently delivering value—ensuring they perceive us as not just vendors, but trusted partners.

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What challenges have you faced in sales management, and how did you overcome them?

One significant challenge was adapting to rapidly changing market dynamics. I overcame this by fostering a culture of adaptability within my team, encouraging continuous learning and flexibility, which allowed us to pivot quickly and seize new opportunities successfully.

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How would you ensure compliance with company policies and industry regulations in your sales practices?

To ensure compliance, I establish a clear framework for sales practices, provide regular training on relevant policies, and promote a culture of integrity. Continuous monitoring and feedback mechanisms also play a vital role in maintaining our high standards.

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Building a future where more communities can benefit from a more connected life. "Internet Equals Opportunity." We’re Brightspeed, a brand-new internet provider on a mission to bring more connectivity to America. We believe where you choose to ca...

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DATE POSTED
January 7, 2025

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