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Center 1 (19052), United States of America, McLean, VirginiaBusiness Manager, StrategySummary:As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.General Responsibilities :• Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands• Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One• Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics• Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies• Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis• Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently• Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability• Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management• Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business• Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills• Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plusBasic Qualifications:• Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)• At least 2 years of experience in analysisPreferred Qualifications:• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering• 5+ years of experience in analysis• 2+ years of experience in financial services• 1+ year of experience in consulting• 2+ years of experience in people managementCapital One will consider sponsoring a new qualified applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Remote (Regardless of Location):$138,500 - $158,000 for Business ManagerMaryland (Hybrid On-site):$152,300 - $173,800 for Business ManagerSan Francisco, California (Hybrid On-site):$173,100 - $197,500 for Business ManagerNew York City (Hybrid On-site):$163,300 - $186,400 for Business ManagerIllinois (Hybrid On-site):$152,300 - $173,800 for Business ManagerCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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What You Should Know About Business Manager, Strategy, Capital One

If you're passionate about strategic leadership and analytics, then the Business Manager, Strategy position at Capital One in San Francisco, CA, might just be the perfect fit for you! In this exciting role, you'll join a team of talented professionals dedicated to addressing the major challenges facing our company. You’ll have the opportunity to develop and test innovative business strategies that drive growth and profitability while being in a supportive environment that encourages your insights and fosters professional development. As a Business Manager, Strategy, your responsibilities will include formulating new product and pricing strategies, leading direct-to-consumer marketing efforts, and managing multiple projects simultaneously. You’ll work closely with cross-functional teams in IT, Sales, and Operations, ensuring the execution of business objectives. Furthermore, your leadership skills will come in handy as you mentor and guide less experienced analysts, nurturing their development while ensuring the highest quality of work. To excel in this role, you’ll need a quantitative background—preferably with a Bachelor’s degree in Business, Mathematics, Economics, or a related field—and at least two years of analytical experience. If you have a Master’s degree and experience in financial services, that’s even better! At Capital One, we appreciate innovation and proactive problem solving, and we can’t wait to see how your unique perspective will help steer the business toward success. Join us, and let’s create amazing experiences for our customers together!

Frequently Asked Questions (FAQs) for Business Manager, Strategy Role at Capital One
What are the key responsibilities of the Business Manager, Strategy at Capital One?

The Business Manager, Strategy at Capital One will primarily focus on developing business strategies that enhance growth and profitability, managing and mentoring analysts, leading product development for lending products, and executing direct-to-consumer marketing initiatives. You'll also work closely with various departments to improve overall business functions and drive results.

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What qualifications do I need to apply for the Business Manager, Strategy role at Capital One?

To apply for the Business Manager, Strategy position at Capital One, candidates should have a Bachelor's degree in a quantitative field and at least two years of analytical experience, with a preference for those who hold a Master's degree and possess additional experience in financial services or consulting.

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How does Capital One foster a collaborative environment for Business Managers, Strategy?

At Capital One, the Business Manager, Strategy is part of a collaborative team that values insight and continuous learning. You're encouraged to share your ideas, take on new responsibilities, and work closely with colleagues in various departments to enhance business strategies. This supportive atmosphere promotes innovation and allows for professional growth.

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What skills are essential for success as a Business Manager, Strategy at Capital One?

Success in the Business Manager, Strategy role at Capital One requires strong analytical skills, strategic leadership, excellent communication abilities, and a solid understanding of credit risk management. Experience in mentoring and managing teams, along with a proactive approach to problem-solving, is also crucial.

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What career growth opportunities exist for a Business Manager, Strategy at Capital One?

A Business Manager, Strategy at Capital One has numerous opportunities for growth, including mentoring less experienced analysts, leading impactful projects, and collaborating with various departments. Capital One values career advancement and supports continuous learning and skill development.

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Common Interview Questions for Business Manager, Strategy
Can you describe your experience in developing business strategies as a Business Manager?

Begin by discussing a specific project where you successfully developed a business strategy. Highlight the strategic process you followed, the challenges you faced, how you analyzed data, and the outcomes achieved. Use metrics to showcase your success and demonstrate how this experience makes you a suitable candidate.

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How do you approach mentoring and coaching your team members?

Share your approach to mentorship, focusing on how you create an open and supportive environment. Discuss specific strategies you’ve implemented to help team members achieve their goals and how you measure their progress. This demonstrates your leadership style and commitment to talent development.

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What tools and analytics methods do you utilize for business analysis?

Mention the specific tools you have experience using, such as Excel, SQL, or Tableau, and describe how these tools have enhanced your analytical capabilities. Explain methods such as regression analysis or predictive modeling that you have successfully applied in previous roles.

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Can you provide an example of a time you faced a significant challenge in product development?

Choose an example that highlights your problem-solving skills. Describe the product, the challenge you encountered, the steps you took to overcome the issue, and the successful results. This shows your ability to handle pressure and deliver results.

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How do you ensure effective communication across departments?

Discuss your communication strategies and provide examples of tools or methods you implement to facilitate communication. Highlight your ability to engage different stakeholders while ensuring that the business vision aligns across departments.

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What is your approach to analyzing credit risk?

Detail your analytical process for assessing credit risk, including the types of data you review and the models you use. Speak to your experience with credit performance metrics and how you implement findings to improve decision-making.

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Describe a project where your analytical skills significantly impacted the outcome.

Select a project where your analysis led to a notable improvement or success, detailing the analytical methods used and how you applied insights to drive results. Quantifiable outcomes are a great way to showcase your effectiveness.

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What strategies do you employ to prioritize multiple projects?

Explain your methods for project management, including how you assess urgency and importance. Discuss any tools or frameworks you use to keep tasks organized and ensure timely delivery while maintaining quality.

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How do you stay updated on market trends and changes in the regulatory environment?

Share the resources you use to stay informed about market trends, such as industry journals, conferences, and professional networks. Highlight your proactive approach to applying this knowledge to your strategies at Capital One.

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What do you consider when designing customer experiences for new products?

Discuss your approach to user experience design, including gathering direct customer feedback, understanding market needs, and aligning with overall business objectives. Show how this customer-centric methodology benefits Capital One’s positioning in the market.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

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Full-time, hybrid
DATE POSTED
December 5, 2024

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