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Sr. Business Lead, Vendor Strategy - job 1 of 2

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.  

This role can be based in either New York City or Chicago.

We are looking for a Business Lead – Vendor Strategy to join our team in building a scaled global sales and support organization. As part of our Global Business Organization, the operational services team is responsible for establishing, managing and improving our outsourcing teams that contribute to a scaled sales organization.  

  
Responsibilities:  

  • Help develop a world class outsourcing, vendor- and location strategy to ensure we have the right direction and internal organization to reach our goals  
  • Innovate and lead our internal framework and standardisations like benchmarking, risk management, running RFPs, training PMs and stakeholders 
  • Help create and optimize the dashboards and reports around the performance of all vendor teams, across regions, across vendors and across programs 
  • Use their extensive knowledge about LinkedIn’s vendor programs and Microsoft’s best practices to help build vendor standardisations to help scale programs 
  • Execute projects that require coordination within the internal team and vendors to ensure trackers, documentations and processes are updated and followed.  
  • Program manage the extended strategy team placed with our vendor.  

Qualifications

Basic Qualifications:  

  • 5+ years in BPO and Managed services industry
  • 3+ years in Strategy & Operations, Scaled Operations, or Vendor Management

Preferred Qualifications:  

  • Experience in independently leading large projects  
  • Certification in project/program management and accolades for delivering large projects  
  • Ability to interact comfortably with executives, clients, outsourcing partner leadership and internal departments of all kinds and shapes  
  • Proficiency in advertising sales and CXM 

Suggested Skills:  

  • Strategy
  • Operations
  • Vendor Management

LinkedIn is committed to fair and equitable compensation practices.

The pay range for this role is $112,000 to  $182,000. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For additional information, visit: https://careers.linkedin.com/benefits

Additional Information

Equal Opportunity Statement

LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement_2020 - Signed.pdf.

Please reference the following information for more information:  https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf  for more information.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

  • Documents in alternate formats or read aloud to you
  • Having interviews in an accessible location
  • Being accompanied by a service dog
  • Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

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Average salary estimate

$147000 / YEARLY (est.)
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$112000K
$182000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Business Lead, Vendor Strategy, LinkedIn

If you're a strategic thinker with a flair for vendor management, LinkedIn is the perfect place for you as a Sr. Business Lead, Vendor Strategy! Based in either New York City or Chicago, this hybrid role allows you to find a balance between working from home and collaborating in the office. At LinkedIn, we foster a culture of trust, care, and inclusion, and your mission will be to support the operational services team in building a world-class global sales and support organization. You'll take charge of developing innovative outsourcing strategies, managing vendor performance, and creating impactful dashboards to enhance operational efficiency. Your responsibilities will extend to executing projects that involve coordinating with internal teams and external vendors, ensuring that everyone is aligned and on track. With over five years of experience in the BPO and Managed Services industry, combined with your strategic mindset, you'll help guide our vendor partnerships. We’re looking for someone who enjoys collaborating with cross-functional teams and is passionate about driving performance improvements. If you’re ready to leverage your expertise in strategy and operations, LinkedIn welcomes you with open arms to help transform the way the world works.

Frequently Asked Questions (FAQs) for Sr. Business Lead, Vendor Strategy Role at LinkedIn
What are the primary responsibilities of the Sr. Business Lead, Vendor Strategy at LinkedIn?

The Sr. Business Lead, Vendor Strategy at LinkedIn plays a crucial role in developing and implementing outsourcing and vendor strategies. This includes overseeing vendor performance, managing RFP processes, and optimizing dashboards for operational efficiency. Additionally, you'll coordinate internal teams and vendor partners to ensure project timelines and documentation are adhered to, all while fostering collaboration across a scaled global sales organization.

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What qualifications are required for the Sr. Business Lead, Vendor Strategy position at LinkedIn?

Candidates for the Sr. Business Lead, Vendor Strategy role at LinkedIn should have at least five years of experience in the BPO and Managed Services industry, with a focus on Strategy & Operations or Vendor Management. A proven track record of leading large projects independently and ideally holding a certification in project or program management will set you apart. Strong interpersonal skills to interact comfortably with various stakeholders are also crucial for success.

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How can one succeed in the Sr. Business Lead, Vendor Strategy role at LinkedIn?

Success in the Sr. Business Lead, Vendor Strategy role at LinkedIn hinges on your ability to innovate and drive performance. Leveraging your extensive knowledge of vendor programs while implementing standardizations will be key. You should also be skilled at developing solid relationships with vendors and internal teams to foster a collaborative work environment. Continuous improvement in processes and effective communication will greatly enhance your impact.

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What is the salary range for the Sr. Business Lead, Vendor Strategy position at LinkedIn?

The salary range for the Sr. Business Lead, Vendor Strategy position at LinkedIn is typically between $112,000 and $182,000 annually. Actual compensation can vary based on several factors, including individual skills, experience, location, and the added benefits and incentives that contribute to a competitive total compensation package.

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What does the hybrid work model look like for the Sr. Business Lead, Vendor Strategy at LinkedIn?

The hybrid work model for the Sr. Business Lead, Vendor Strategy at LinkedIn allows flexibility in where you work—whether that’s from home or at the office. This approach promotes a healthy work-life balance while ensuring that team collaboration happens when necessary. LinkedIn values outcomes over location, trusting you to do your best work in a way that suits your lifestyle and responsibilities.

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Common Interview Questions for Sr. Business Lead, Vendor Strategy
What experience do you have in managing vendor relationships?

When answering this question, highlight specific instances where you successfully managed vendor agreements or partnerships. Discuss the strategies you implemented to ensure accountability and performance, and how you resolved any conflicts. Showing results achieved through your efforts will demonstrate your capability.

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How do you approach developing an outsourcing strategy?

To answer this question effectively, outline your process for assessing internal capabilities against vendor offerings. Explain how you would analyze key metrics, engage with stakeholders, and identify areas for improvement. Emphasize data-driven decision-making and collaboration with internal teams.

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Can you describe a challenging project you led and the outcome?

Structure your response using the STAR method (Situation, Task, Action, Result) to clearly explain the challenge you faced and the steps you took to overcome it. Focus on the positive outcomes of your leadership and how it benefited the organization or your team.

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What technologies or tools do you use to monitor vendor performance?

Discuss the various software and tools you have experience with for tracking vendor metrics—such as dashboards, project management software, or analytics platforms. Highlight any specific examples of how these tools have helped you maintain high standards of vendor performance.

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How do you ensure stakeholder engagement throughout a project?

Share strategies that you have used in the past for stakeholder engagement, such as regular updates, feedback loops, and collaborative planning sessions. Mention how you adapt your communication style to meet the needs of different stakeholders, ensuring everyone feels involved and informed.

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What methods do you use for risk management in vendor projects?

Outline your approach to risk management, including identifying potential risks, assessing their impact, and developing contingency plans. Discuss how you involve your team in identifying and mitigating risks to ensure transparency and readiness for any issues that may arise.

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How do you keep current with industry trends relevant to vendor management?

Mention your practices for staying updated on industry trends, such as attending conferences, networking with professionals, subscribing to relevant publications, or participating in specialized training. Express your commitment to continuous learning and innovation.

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Can you explain how you would handle a vendor dispute?

When discussing conflict resolution, emphasize your ability to remain calm and objective. Outline your strategy for addressing the issue through open dialogue, seeking a mutually beneficial resolution, and how you would document the process to avoid future disputes.

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What metrics do you believe are most important for evaluating vendor success?

Share your views on key performance indicators (KPIs) such as quality of service, responsiveness, compliance with SLAs, and cost-effectiveness. Provide examples of how you've utilized these metrics in previous roles to make data-driven decisions regarding vendor relationships.

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How do you align vendor strategies with overall company goals?

Explain your methods for understanding company goals and ensuring that vendor strategies support those objectives. Discuss how collaboration with various departments and ongoing assessments of vendor alignment to business strategies are crucial for achieving success.

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Our mission is to create economic opportunity for every member of the global workforce and this vision connects our more than 16,000 employees in dozens of offices across five continents. It inspires us to invest in our talent, support career grow...

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December 3, 2024

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