Hospital Operations Director

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

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Join our team at Cleveland Clinic Indian River Hospital and experience world-class patient care at its best. Located in sunny Florida’s Treasure Coast, Indian River Hospital is committed to providing optimal family- and community-focused services. Here, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world.    

As Director of Hospital Operations, you will assist the Senior Director with various tasks related to strategy planning, business development and daily operational flow across the hospital system. You will oversee any assigned departments, ensuring consistency, continuity and cohesion among team members and leaders. This position offers an excellent avenue in which to grow your management skills and advance the Professional Ladder while enhancing the Cleveland Clinic experience for patients, families, the community and your fellow caregivers. 

A caregiver in this position works days from 8:00AM - 5:00PM.

A caregiver who excels in this role will:  

• Direct the administrative, analytical and managerial support related to integration and implementation of new projects, services, policies and procedures. 
• Advise the hospital leadership regarding various processes, including integration activities, Human Resources and space/support service requirements to achieve specified goals and objectives. 
• Research, perform analysis, compile data and advise institute/division/hospital Leadership relative to long-range planning strategies, financial forecasting, non-physician personnel management, patient relations, space and equipment, marketing strategies and external relations. 
• Assist the Senior Director in developing business plans for new services and repositioning existing services. 
• Provide leadership in the development, implementation and evaluation of assigned areas, goals and OKR’s (objectives and key results).   
• Manage and supervise direct and indirect reports, including those in a matrix relationship. 
• Identify opportunities for growth and development of caregivers. 
• Maintain an effective organizational structure and ensure proper staffing with skilled and trained personnel. 
• Monitor processes and recommend/implement improvements to ensure maximum service. 
• Direct the annual budget process and participate in planning strategies related to revenue forecasting, Human Resource needs, facilities, services and market positions. 
• Interpret trends in healthcare delivery systems and direct the overall operations of areas of control considering current demands and changing needs. 
• Define, lead and implement system-wide projects as necessary. 

Minimum qualifications for the ideal future caregiver include:  

• Bachelor's Degree in Science, Business Administration, Health Care Administration or other related field and five years of progressively responsible experience in healthcare or operations roles, including budget development and forecasting, assessment of cost effectiveness of systems, planning and management of space and equipment, management of diverse levels of employees, planning and implementation of systems and procedures OR Master’s Degree and three years of experience 
• Knowledge of budgeting, cost analysis, manpower planning, supervision, compliance and operational analysis 

Preferred qualifications for the ideal future caregiver include:  

• Master’s Degree 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/      

Physical Requirements:

• Ability to perform work in a stationary position for extended periods. Ability to operation a computer and other office equipment.
• Ability to communicate and exchange accurate information.
• Ability to travel throughout the hospital system. 

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities