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Field Account Executive, Des Moines (Hybrid)

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Cengage Group is seeking a Field Account Executive for a hybrid sales role in Des Moines, Iowa, focusing on building relationships with 2-year and 4-year educational institutions while engaging in cross-selling and upselling to meet sales targets.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: The role involves building and maintaining customer relationships, engaging in sales strategies including cross-selling and upselling, providing customer service, and collaborating with internal teams for a superior customer experience.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Candidates should possess proven experience in outside sales, strong skills in cross-selling and upselling, excellent communication abilities, and adaptability in a fast-paced environment.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Ideal candidates are expected to have a background in sales, particularly with experience in longer sales cycles, and should be located near Des Moines, Iowa.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: This position is hybrid, covering the Des Moines, Iowa area, with some field work required.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $52000 - $65000 / Annually



We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

Our Account Executive role is a hybrid field sales position covering the Des Moines, Iowa area with a mixture of 2-year and 4-year schools. For time spent in the field with customers we provide a company car. This role provides the opportunity to build relationships and have a high level of customer engagement. We are looking for a sales professional with a background in outside sales, cross selling, upselling, renewals, and longer sales cycles.

Ideal candidates are located near Des Moines, Iowa.

What you'll do here:

  • Build and maintain outstanding relationships with customers in the Des Moines area, including 2-year and 4-year schools.
  • Engage in cross-selling, upselling, renewals, and managing longer sales cycles.
  • Successfully implement sales strategies to meet and exceed targets.
  • Provide flawless customer service and support using a company car for field visits.
  • Collaborate closely with internal teams to ensure a world-class customer experience.

Skills you will need here:

  • Proven experience in outside sales with an ambitious and determined approach.
  • Strong background in cross-selling, upselling, and renewals.
  • Outstanding communication and interpersonal skills to engage with a diverse range of collaborators.
  • Ability to compete and adapt in a fast-paced environment.
  • Located near Des Moines, Iowa

Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.

Cengage Group does not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$52,000.00 - $65,000.00 USD

Average salary estimate

$58500 / YEARLY (est.)
min
max
$52000K
$65000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Field Account Executive, Des Moines (Hybrid), Cengage

Are you a passionate sales professional looking to make a real impact? At Cengage Group, we're on the hunt for a Field Account Executive to join our hybrid sales team in Des Moines, Iowa. In this rewarding role, you’ll have the unique opportunity to foster relationships with local educational institutions, including both 2-year and 4-year schools. Your primary focus will be on engaging in strategic sales efforts like cross-selling and upselling, ensuring our customers receive the best products and services tailored to their needs. Every day will be an exciting challenge as you work to meet and exceed your sales targets while collaborating closely with internal teams to provide top-notch customer service. We’re not just looking for anyone; we want someone with proven experience in outside sales, especially those with skills in managing longer sales cycles. If you possess stellar communication abilities and thrive in a fast-paced environment, you’ll find a fantastic fit here. This hybrid position allows you the flexibility you need, with field work supported by a company car. If you’re ambitious and ready to leverage your sales skills in an engaging industry that supports learners around the globe, then this role at Cengage Group is just for you!

Frequently Asked Questions (FAQs) for Field Account Executive, Des Moines (Hybrid) Role at Cengage
What are the primary responsibilities of a Field Account Executive at Cengage Group?

As a Field Account Executive at Cengage Group, your main responsibilities will include building and maintaining relationships with both 2-year and 4-year educational institutions in the Des Moines area. You'll engage in sales strategies involving cross-selling and upselling while providing exceptional customer service, ensuring that clients receive the most benefit from our educational products. Collaboration with internal teams will also be a key aspect of your role to enhance the overall customer experience.

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What qualifications do I need to apply for the Field Account Executive position at Cengage Group?

To be considered for the Field Account Executive role at Cengage Group, candidates should have a solid background in sales, particularly with experience in longer sales cycles. Proven outside sales experience is crucial, along with strong skills in cross-selling and upselling to meet customer needs effectively. Additionally, candidates must be located near Des Moines, Iowa, to fulfill the hybrid aspect of this position.

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What skills are essential for success as a Field Account Executive at Cengage Group?

Successful Field Account Executives at Cengage Group possess a mix of strong communication skills and adaptability to thrive in a fast-paced environment. A proven track record in outside sales, particularly focused on cross-selling and upselling, is essential. Additionally, interpersonal skills to engage effectively with diverse stakeholders and a desire to provide stellar customer service are equally important for excelling in this role.

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Is prior experience in educational sales necessary for the Field Account Executive role at Cengage Group?

While prior experience in educational sales can be advantageous, it is not strictly necessary for the Field Account Executive position at Cengage Group. What’s most important is your proven experience in outside sales and your ability to manage long sales cycles effectively. Your willingness to learn and adapt within the educational industry is also highly valued.

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How does the Field Account Executive position at Cengage Group support professional growth?

The Field Account Executive role at Cengage Group not only allows you to hone your sales skills but also provides opportunities for professional and personal development. Working closely with educational institutions and cross-functional teams, you’ll gain valuable insights into the educational technology landscape and learn how to utilize innovative solutions to help students achieve their learning goals. Additionally, you'll receive ongoing support and resources to help you excel in your career path.

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Common Interview Questions for Field Account Executive, Des Moines (Hybrid)
Can you describe your experience in outside sales and how it relates to the Field Account Executive role?

When answering this question, highlight your previous sales roles, particularly focusing on any experience you have with building client relationships and achieving sales targets. Explain how your approach can translate into success in the Field Account Executive position at Cengage Group, emphasizing your skills in cross-selling and upselling.

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How do you prioritize your time and manage customer relationships effectively?

In your response, outline your strategies for time management, such as using CRM systems to track interactions and set reminders. Stress the importance of regular follow-ups and personalized communication to nurture customer relationships, demonstrating how these practices will contribute to your effectiveness as a Field Account Executive.

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What sales strategies have you found to be most effective in your previous roles?

Provide specific examples of successful sales strategies you've implemented in past roles—this could include techniques for cold calling, networking, or closing deals. Discuss how you’d apply these strategies to the educational sector at Cengage Group, keeping in mind the focus on cross-selling and upselling.

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Give an example of a time when you exceeded sales targets. What was your approach?

Share a detailed story about a specific instance where you surpassed your sales goals. Discuss the steps you took to understand customer needs better, the sales techniques you employed, and what ultimately led to that success, ensuring to relate it back to the skills required for the Field Account Executive position.

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How do you handle objections from clients in a sales conversation?

Explain your respectful and consultative approach to handling objections, emphasizing the importance of listening to the client's concerns before addressing them. You can share an example where you turned a potential 'no' into a 'yes,' showcasing your problem-solving skills and commitment to customer satisfaction.

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Why do you want to work for Cengage Group as a Field Account Executive?

In your answer, connect your passion for education and desire to make a difference in students' lives with Cengage Group's mission. Highlight your alignment with their values and how your background in sales makes you well-suited to contribute to their objectives while driving innovative solutions for learners.

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Describe how you collaborate with internal teams to enhance customer experience.

Discuss your experiences collaborating cross-functionally with marketing, customer service, or product development teams. Provide examples of how this collaboration improved customer satisfaction and results, and how you intend to apply this collaborative spirit in the Field Account Executive role at Cengage Group.

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What motivates you as a sales professional?

Share specific motivators that inspire you in your sales career, such as driving results, forming customer relationships, or helping organizations succeed. Relate this motivation to how it aligns with the responsibilities you would have as a Field Account Executive at Cengage Group.

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How do you stay updated on trends in the educational technology industry?

Explain your commitment to continuous learning and staying informed about educational technology trends. Discuss how you follow industry news, attend relevant conferences, or participate in online forums, emphasizing how this knowledge equips you to serve Cengage Group's clients better.

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What is your strategy for entering and establishing relationships with new clients?

Outline your approach for identifying potential clients, crafting personalized outreach strategies, and seeking referrals. Emphasize the importance of research and understanding clients' organizational needs as a foundation for building strong relationships as a Field Account Executive at Cengage Group.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 12, 2025

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