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2025 Summer Internship

MBA Intern, Product Strategy & Operations

About this job

Location: San Francisco Bay Area (SF Office Only)

Duration: 10 weeks (Summer Internship)

Team: Character.AI Product Strategy & Operations

Application Deadline: April 21, 2025

Applications + 1-page memo (see below) must be received by April 21st to be considered.

Character.AI’s Product Strategy & Operations team drives high-impact initiatives at the intersection of product, marketing, and business growth. As an MBA Intern, you’ll take on strategic projects that sharpen company direction, uncover key insights, and align cross-functional teams around what matters most.

This is a rare opportunity to work alongside senior leaders across product, engineering, marketing, and business operations — and help shape the future of a fast-growing AI company. We’re looking for someone who brings sharp thinking, analytical horsepower, and a collaborative mindset.

What you’ll do

  • Lead a strategic project focused on uncovering growth opportunities through deep analysis of the competitive landscape and market dynamics

  • Conduct market research and competitive analysis to inform international expansion strategy—focusing on localization needs, user behavior, and positioning in high-potential non-US markets

  • Support go-to-market planning for upcoming feature launches by mapping out timelines, target segments, and messaging opportunities across owned channels

  • Present findings and strategic recommendations to product leaders and/or the executive team

What we’re looking for

  • Currently enrolled in an MBA program (required)

  • 3–5+ years of experience in consulting, finance, product/marketing/business strategy and operations, or similar at a leading startup, tech/media company, or consulting firm

  • Comfort navigating ambiguity and a fast-paced environment

  • Strong analytical, problem-solving, and communication skills

  • A passion for emerging technology and product strategy

What we’d like to know from you

(Required at time of Application submittal)

In a one-page memo, please answer the following:

What do you believe is the most compelling international growth opportunity for Character.AI, and why?

Your response should consider product strategy, go-to-market approach, and key business drivers. Feel free to include any other factors — cultural, competitive, regulatory, or otherwise — that you believe are critical to unlocking growth outside the United States.

About Character.AI

Character.AI empowers people to connect, learn and tell stories through interactive entertainment. Over 20 million people visit Character.AI every month, using our technology to supercharge their creativity and imagination. Our platform lets users engage with tens of millions of characters, enjoy unlimited conversations, and embark on infinite adventures.


In just two years, we achieved unicorn status and were honored as Google Play's AI App of the Year—a testament to our innovative technology and visionary approach.


Join us and be a part of establishing this new entertainment paradigm while shaping the future of Consumer AI!

At Character, we value diversity and welcome applicants from all backgrounds. As an equal opportunity employer, we firmly uphold a non-discrimination policy based on race, religion, national origin, gender, sexual orientation, age, veteran status, or disability. Your unique perspectives are vital to our success.

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What You Should Know About 2025 Summer Internship, Character.ai

Are you ready to kickstart your career with a thrilling experience at Character.AI as the 2025 Summer Internship for Product Strategy & Operations? This 10-week journey based in the vibrant San Francisco Bay Area will plunge you into the heart of a fast-growing AI company, known for its innovative approach and commitment to empowering creativity through technology. As an MBA intern, you will have the unique chance to work closely with senior leaders across product, marketing, and operations. You will lead strategic projects that delve into growth opportunities, engage in market research, and support upcoming feature launches, all while honing your analytical skills in a collaborative setting. You’ll be tasked with uncovering critical insights and presenting your findings to decision-makers, helping to steer the future of Character.AI. If you’re an MBA student with 3-5 years of experience in consulting or related fields, love a fast-paced environment, and have a passion for technology, this role is tailor-made for you. Bring your critical thinking and communication skills to the table, and not to forget, creativity is key! Plus, you will be contributing to a company that champions diversity and inclusion, ensuring varied perspectives are valued. So, if you’re ready to take on this exciting challenge, get your application and a one-page memo detailing your thoughts on Character.AI's international growth ready by April 21, 2025. This is your chance to make an impact on the future of AI in entertainment while building your career!

Frequently Asked Questions (FAQs) for 2025 Summer Internship Role at Character.ai
What responsibilities will the 2025 Summer Internship at Character.AI involve?

As the 2025 Summer Intern in Product Strategy & Operations at Character.AI, your role will involve leading strategic projects aimed at uncovering growth opportunities and conducting in-depth market research. You'll support go-to-market planning for upcoming features, and contribute insights that help align cross-functional teams with business goals. This internship is hands-on and impactful, providing you with the chance to present your analysis and recommendations to product leaders and executives.

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What qualifications are required for the 2025 Summer Internship at Character.AI?

To qualify for the 2025 Summer Internship in Product Strategy & Operations at Character.AI, you must be currently enrolled in an MBA program and ideally have 3-5 years of experience in consulting, finance, or business strategy. Being comfortable with ambiguity and fast-paced environments is essential, along with strong analytical and communication skills. A passion for emerging technologies will also set you apart from other candidates.

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How can the summer internship at Character.AI benefit my career in product strategy?

The 2025 Summer Internship at Character.AI offers immense career benefits by providing hands-on experience at a leading AI company. You'll gain insights into product strategy, work closely with industry leaders, and build a professional network. Engaging in real-life projects and data analysis will enhance your understanding of market dynamics and business growth strategies, making you a valuable asset in the field of product strategy.

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What is the application process for the 2025 Summer Internship at Character.AI?

To apply for the 2025 Summer Internship in Product Strategy & Operations at Character.AI, ensure your application is submitted by April 21, 2025, along with a one-page memo addressing your views on the company's international growth opportunities. This memo should reflect your understanding of product strategy and market positioning, showcasing your analytical skills and innovative thinking.

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What skills will I develop during my internship at Character.AI?

During your 2025 Summer Internship at Character.AI, you will develop critical skills in analytical thinking, market research, strategic planning, and effective communication. The collaborative environment will enhance your ability to work with cross-functional teams, while presenting findings to leadership will strengthen your professional presentation skills. This internship is a fantastic opportunity to refine your skills vital for a successful career in product strategy and operations.

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Common Interview Questions for 2025 Summer Internship
How can you contribute to Character.AI as a summer intern in product strategy?

To contribute effectively as a summer intern in product strategy at Character.AI, showcase your analytical skills by discussing past experiences where you uncovered growth opportunities. Highlight how your background in consulting or business strategy equips you to analyze market trends and consumer behavior, and be prepared to present innovative ideas that align with the company's vision.

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What do you think is the biggest challenge in the product strategy role at Character.AI?

The biggest challenge in the product strategy role at Character.AI is navigating the rapidly evolving AI landscape while aligning product development with market needs. Discuss your approach to overcoming ambiguity and adjusting strategies based on competitive analysis, showcasing your adaptability and problem-solving skills.

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Can you describe your experience with market research?

In responding to this question, share specific examples of past projects where you conducted market research. Discuss methodologies used, how findings informed strategic decisions, and any tools or frameworks that you utilized. This demonstrates your hands-on experience and analytical capabilities relevant to the internship at Character.AI.

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How do you prioritize tasks during a fast-paced internship?

In a fast-paced internship like the one at Character.AI, prioritize tasks by evaluating their impact on strategic goals. Build a framework to assess urgency versus importance, and ensure you communicate with your team to stay aligned on priorities. Share examples from previous experiences where effective prioritization led to successfully completing projects.

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What excites you about working at Character.AI?

Express your enthusiasm for Character.AI's innovative approach to combining technology and creativity. Discuss aspects of the company that inspire you, such as their commitment to user engagement or their recognition as a leader in the AI space. This showcases your passion for the industry and alignment with their values.

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How would you approach presenting findings to senior leadership?

When presenting findings to senior leadership, structure your presentation to first outline key insights and then provide supporting data. Make sure to focus on clarity and relevance to strategic goals. Practice your presentation skills and prepare for questions that may arise to show you're ready for the high-level discussions typical at Character.AI.

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What is your understanding of Character.AI’s competitive landscape?

Show your research and understanding of Character.AI’s competitive landscape by discussing key competitors, market trends, and technological advancements. Highlight specific differentiators that set Character.AI apart, such as their unique platform capabilities or user engagement strategies, to demonstrate your preparedness for the role.

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How do you handle feedback and criticism?

Discuss how you view feedback as an opportunity for growth. Share examples of how you successfully implemented feedback from supervisors or peers, improving your skills or project outcomes. This showcases your willingness to learn and adapt, which is vital in a collaborative environment like Character.AI.

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Describe a time you worked in a team to achieve a goal.

Provide a specific instance where you collaborated with a team to reach a common goal. Emphasize your role, the dynamics of the team, and the outcome of the project. Highlighting effective communication and teamwork will resonate well in this internship setting, where cross-functional collaboration is key.

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What trends do you see influencing the future of AI in entertainment?

Discuss trends you identify in the AI and entertainment sectors, such as user personalization, artificial intelligence-driven storytelling, or interactive experiences. Relate these trends back to Character.AI’s business model and express your interest in contributing innovative ideas to capitalize on them during your internship.

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Character.ai is a neural language model chatbot service provider based in California that leverages sophisticated language models to facilitate conversations with users. Our mobile app had over 1.7 million downloads within its first week in 2023.

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DATE POSTED
April 10, 2025

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