LIHTC Assistant Community Manager (35002)

As an LIHTC Assistant Community Manager at Cirrus Asset Management, you will assist in managing various aspects of property occupancy and maintenance. This includes communicating directly with tenants, coordinating maintenance requests, conducting property tours, processing applications, and preparing budgets and financial reports. Your role is crucial in building a friendly community at Sanoma Palms.

To apply for the LIHTC Assistant Community Manager position at Cirrus Asset Management, candidates should have excellent communication skills, strong customer service abilities, detail orientation, and the capacity to manage time effectively. A solid understanding of anti-discrimination housing laws and some prior experience in property management are also necessary.

Cirrus Asset Management maintains a positive community environment by focusing on exceptional customer service and communication. The LIHTC Assistant Community Manager plays a key role in addressing tenant concerns, resolving issues, and collaborating with the property management team to create engaging advertising materials that attract new residents.

The pay range for the LIHTC Assistant Community Manager position at Cirrus Asset Management is competitive, typically between $22 and $25 per hour. This rate reflects the responsibilities of overseeing property management tasks and delivering excellent customer service at Sanoma Palms.

Essential skills for success in the LIHTC Assistant Community Manager role at Cirrus Asset Management include excellent communication and interpersonal skills, detail orientation, strong customer service capabilities, time management, and critical thinking. Mastering these skills will help you navigate the daily challenges of property management effectively.

Highlight any previous roles that involved managing properties or working with tenants. Discuss specific tasks you undertook, such as maintaining tenant records, processing applications, or handling maintenance requests. Showing that you understand tenant relationships and property upkeep will strengthen your candidacy.

Emphasize your approach to communication and problem-solving. Illustrate how you would listen to the tenant's concerns, empathize with their situation, and work towards a prompt resolution. Mention any relevant protocols for investigating and escalating issues when necessary.

Give an example from your past where you successfully prioritized tasks. Use specific metrics if possible, such as how you balanced tenant communications, maintenance coordination, and budget management, showing your ability to handle a busy workload efficiently.

Discuss your experience with marketing, such as creating engaging advertising materials or organizing open house events. Mention your understanding of the local rental market and how you'd leverage social media or word-of-mouth referrals to draw interest to Sanoma Palms.

Explain your understanding of anti-discrimination laws and your commitment to maintaining equity in housing. Discuss your strategies for training and informing your team about these regulations and how you would promote an inclusive environment among potential residents.

Share specific instances where you've created budgets or financial reports in previous positions. Mention any software you are familiar with and how you ensured accuracy in financial data, demonstrating reliability in managing property finances.

Articulate your view on customer service as being essential in creating a welcoming community. Share best practices, such as being approachable, proactive in communication, and ready to assist tenants with their needs, thus fostering positive tenant relationships.

Discuss your approach to conflict resolution, which should include listening to each party's perspective, mediating discussions, and facilitating a fair solution. Share a past experience if applicable, showing your capability to maintain a harmonious community.

Specify any property management software, communication tools, or customer relationship management systems you have used. Discuss how they helped streamline processes and improve tenant relations, showcasing your tech-savviness.

Express your alignment with Cirrus Asset Management's values such as integrity, teamwork, and customer service. Share your enthusiasm for making a positive impact in the lives of residents and your desire to contribute to a thriving community like Sanoma Palms.