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Associate Delivery Lead

About CES:


At CES we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people.


Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.


We have a fast-growing technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.


We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in…


Summary

The Associate Delivery Lead acts as a bridge between an IT Project Coordinator and IT Project Manager, responsible for driving the delivery of IT solutions to stakeholders. They play a key role in coordinating global IT resources and ensuring consistent adherence to the appropriate methodologies, in collaboration with the Global Delivery Practice.


This role focuses on developing plans, driving team performance, and holding accountability for achieving set objectives. The Associate Delivery Lead also promotes continuous improvement by fostering close engagement between the team and business stakeholders, ensuring alignment on project status, and facilitating a collaborative approach to overcoming obstacles.


Duties and Responsibilities:
  • Responsible for taking meeting minutes, maintaining documentation (Jira), maintaining the Confluence page, provides status updates to stakeholders, coordinates scheduling meetings, and holds the team accountable to outlined timelines.
  • Drives the organization for various projects and understands the meaning behind what we're trying to accomplish.
  • Participates in daily Scrum/Agile meetings.
  • Ensures a common understanding of scope, timelines and budget, as well as risks & dependencies to the planned delivery, across IT and Business stakeholders by practicing clear, transparent & regular communication of latest position, including representing the Delivery Team at governance forums as required.
  • Working in collaboration with their team and respective line management, the Project Coordinator implements systems that facilitate reflective practices and use feedback loops to identify areas for improvement at a team and individual level. 


Required Experience:
  • 2-3 years of experience as a Technical Project Coordinator, Technical Project Manager, or in a related role.
  • Proven ability to track and maintain JIRA for transparent progress reporting and ensuring team compliance with organizational delivery standards.
  • Experience across the full software development lifecycle, including the transition of functional software into production.
  • Ability to influence and implement changes across diverse stakeholder groups.


Desired Experience:
  • Experience working in a wholesale and manufacturing environment, ideally within the electrical products industry, but not required.
  • Certification in Agile or Project Management methodologies from a recognized organization.


Location/Travel:
  • This is a hybrid position, requiring onsite work in our Marshfield, MA office at least once a week. At this time, we are only considering candidates who are local to MA and RI.
  • Will require travel to UK Offices (Durham) and US Offices (Dallas) with some other international travel required from time to time. Approximately 5% -10% international annually. 


Interview Process:
  • 30-minute MS Teams phone screen with a Talent Acquisition Partner.
  • 1-hour MS Teams video interview with the Hiring Manager (Global Head of Engineering and Integration) and additional team members.
  • 30-minute MS Teams video interview with our Delivery Practice Lead.


Benfits Package:
  • Competitive base salary.
  • Medical, Dental, Vision Insurance.
  • 401(k) company match program.
  • Telehealth.
  • Short-term and Long-term disability insurance.
  • Basic and AD&D Life Insurance paid for by the company.
  • Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance.
  • Employee Assistance Program.
  • Mental, physical, financial wellness.
  • Auto and Home Insurance discount.
  • Paid Time Off and 7 paid Holidays.
  • Paid Pregnancy, Parental, and Adoption Leave programs.
  • Employee Discount Program.
  • Training Programs.
  • Internal growth opportunities in a fast-growing company.
  • In some jurisdictions, state or local laws address sick leave or other leaves of absence. The Company complies with all such laws. This policy shall apply only to the extent it does not conflict with applicable law.


$85,000 - $115,000 semi monthly

EEO Statement 

City Electric Supply (CES) provides equal employment opportunities (EEO) to all employees and candidates for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or other protected class status.  In addition to the federal law requirements, CES complies with applicable state and local laws governing nondiscrimination in employment.  CES also makes reasonable accommodations to qualified individuals with disabilities, in accordance with the ADA.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training. 


Attention Applicants: If you have a disability and need a reasonable accommodation to complete any part of the application process, or if you have difficulty accessing or using the online application process and need an alternative method, please contact us at HRServices@cityelectricsupply.com or 1-855-571-2477.

Average salary estimate

$120000 / YEARLY (est.)
min
max
$102000K
$138000K

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What You Should Know About Associate Delivery Lead, City IT

If you're excited about leading projects and facilitating connectivity between teams, you might be the perfect fit for the Associate Delivery Lead role at City Electric Supply (CES). In this engaging position, you'll be the crucial link between our IT Project Coordinator and IT Project Manager, driving the efficient delivery of impactful IT solutions to eager stakeholders. At CES, we’re passionate about growth and technology, and this role is central to ensuring that our projects are not only well-organized but also successful. You'll be responsible for maintaining communication and documentation through platforms like Jira and Confluence, crucial for keeping everyone aligned and informed. Participating in Agile meetings will be your chance to shine and ensure we all stay on track with timelines and objectives. By closely collaborating with teams and business stakeholders, you’ll promote continuous improvement and innovation within our processes. Your experience in the software development lifecycle will be put to good use as you track progress and advocate for practices that ensure quality. Plus, with our hybrid work model, you can enjoy flexibility while also engaging with your team in our Marshfield, MA office. If you’re looking to advance your career while contributing to a culture that values every member’s input, we can’t wait for you to join us at CES!

Frequently Asked Questions (FAQs) for Associate Delivery Lead Role at City IT
What are the responsibilities of an Associate Delivery Lead at City Electric Supply?

As an Associate Delivery Lead at City Electric Supply, your responsibilities include acting as a bridge between the IT Project Coordinator and IT Project Manager, ensuring seamless communication and project delivery. You'll maintain documentation, provide status updates, facilitate meetings, and participate in Agile scrum meetings. You'll also focus on aligning project scope, timelines, and budgets with stakeholders while promoting continuous improvement based on feedback received.

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What qualifications are needed for the Associate Delivery Lead position at City Electric Supply?

To qualify for the Associate Delivery Lead role at City Electric Supply, candidates should have 2-3 years of experience as a Technical Project Coordinator or Project Manager, with proven skills in Jira for transparency and reporting. A strong understanding of the software development lifecycle is crucial, and while experience in the wholesale and manufacturing sectors is appreciated, it is not strictly required. Certifications in Agile or Project Management methodologies will enhance your application.

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Is travel required for the Associate Delivery Lead role at City Electric Supply?

Yes, the Associate Delivery Lead role at City Electric Supply does require some travel. While the position primarily operates in a hybrid model from the Marshfield, MA office, occasional travel to UK and other US offices is expected, comprising approximately 5-10% of the role annually.

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What is the work environment like for an Associate Delivery Lead at City Electric Supply?

At City Electric Supply, the work environment for an Associate Delivery Lead is collaborative and dynamic, with a focus on innovation and team engagement. You'll work in a hybrid setting, allowing flexibility while ensuring that you are present in the office at least once a week to foster relationships and align on projects with team members.

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What are the growth opportunities for an Associate Delivery Lead at City Electric Supply?

As an Associate Delivery Lead at City Electric Supply, there are numerous growth opportunities within a fast-growing company. You will have access to training programs and internal career advancement possibilities as CES promotes a culture of learning and development, enabling you to further enhance your skills and advance your career.

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Common Interview Questions for Associate Delivery Lead
How do you ensure effective communication among team members in your role as Associate Delivery Lead?

To ensure effective communication, I prioritize regular updates and maintain transparency through tools like Jira and Confluence, enabling all team members to stay informed about project status. I also encourage open dialogue during daily scrum meetings to address any concerns promptly and foster collaboration among team members.

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Can you describe your experience with Agile methodologies as an Associate Delivery Lead?

I have actively participated in Agile practices, including daily stand-ups and retrospectives, which foster collaboration and quick issue resolution. My understanding of Agile principles allows me to adapt processes to fit different team needs, ensuring we remain flexible and responsive to project changes.

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What strategies do you use to manage project deadlines?

To manage project deadlines effectively, I set clear milestones at the outset and regularly monitor progress through Jira. I also maintain ongoing communication with stakeholders to address potential delays proactively and adjust plans accordingly, ensuring we meet our objectives on time.

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How do you handle conflicts within a project team?

In case of conflicts, I focus on open communication to understand each party's perspective. I facilitate discussions to find common ground and foster a collaborative atmosphere that focuses on solutions rather than disputes, ensuring team cohesion maintains project momentum.

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What tools do you use for project management and documentation as an Associate Delivery Lead?

I primarily use Jira for tracking project tasks and maintaining transparency in progress reporting. For documentation, Confluence serves as an accessible repository for project resources and meeting notes, enhancing team collaboration and information sharing.

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How do you promote continuous improvement in your team?

I promote continuous improvement by integrating feedback loops into our workflows, allowing team members to reflect on their practices and identify areas for enhancement. Regular retrospectives and collaborative problem-solving sessions help cultivate a culture of learning within the team.

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Describe a challenging project you managed and how you handled it.

In managing a challenging project, I focused on identifying risks upfront and developing contingency plans. Regular check-ins with the team and stakeholders ensured that we could collaboratively address issues as they arose, ultimately turning challenges into measurable successes.

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What do you think is the most important quality for an Associate Delivery Lead?

The most important quality for an Associate Delivery Lead is adaptability. The ability to respond to changing circumstances and stakeholder needs while maintaining project goals keeps the team aligned and ensures successful delivery in a dynamic environment.

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How do you ensure stakeholder engagement throughout a project?

Ensuring stakeholder engagement involves maintaining regular communication about project progress, soliciting their feedback, and adjusting our plans based on their input. I aim to create a partnership atmosphere that encourages stakeholders to feel invested in the project’s success.

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What steps do you take to onboard a new team member in your role?

To onboard a new team member effectively, I develop a structured orientation that includes introductions to key resources, tools, and team dynamics. I pair them with a mentor for guidance as they immerse themselves in their roles, ensuring they can contribute confidently from the start.

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DATE POSTED
January 10, 2025

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