The Department of Homeless Services (DHS) is comprised of 2,000 employees and with an annual operating budget of over $1 billion is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other public agencies and not-for-profit partners, DHS works to prevent homelessness before it occurs, reduce street homelessness, and assist New Yorkers to transition from shelter into appropriate permanent housing. DHS is responsible for management of over 200 facilities, which mainly are individual and family shelters used as overnight residences for over 38,000 adults and children. DHS’s portfolio covers approximately 4M square feet.
The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency’s Single Adult, Adult Families and Families with Children’s intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City’s most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year.
The Department of Homeless Services (DHS) is recruiting for two (2) Community Associates who will;
- Record all information pertaining to client information and social service referrals utilizing the on-line CARES and Q-Flow, accurately input codes to register applicants for temporary housing office; convey shelter placement information and facilitate transportation to shelter.
- Interview families and issue social service referrals. Maintain liaison with various community shelters to convey shelter placement information and facilitate transportation to shelter.
- Attending onsite meetings to share important issues affecting the unit’s daily operation.
- Handle onsite/offsite client inquiries with the highest level of confidentiality and sensitivity, during the application process.
- Coordinate the transfer of case records, forms, and referrals to receiving shelters.
- Perform high level responsible clerical duties, as assigned by the Site Manager, such as prepare written monthly, quarterly, and annual administrative statistical and narrative indicator reports.Collect, analyze and evaluate on-site and statistical data from various sources, and communicate the results to superior; and maintain liaison with various units to be able to process schedule and reports, and to coordinate and prepare case files and documents.
Work Location: Path/Family Intake, 151 East 151st Street, Bronx, New York 10451
Hours/Schedule:
1) 4 PM – 12 AM – Sunday – Thursday
2) 12 AM – 8 AM – Tuesday - Saturday
COMMUNITY ASSOCIATE - 56057
Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Are you passionate about community service and making a real difference in people's lives? The Department of Homeless Services (DHS) in Bronx, NY, is looking for enthusiastic Community Associates to join our dedicated team. In this crucial role, you'll be at the front lines, helping families and individuals navigate the shelter system. Your day-to-day responsibilities will involve collecting client information, issuing social service referrals, and coordinating shelter placements with local community shelters. You’ll also utilize our online systems, CARES and Q-Flow, to register applicants and prepare detailed reports that will guide our operations. Your ability to maintain confidentiality while handling client inquiries with sensitivity is paramount. As a Community Associate, you'll participate in onsite meetings, addressing critical issues affecting our daily operations and ensuring that our services reach those who need them the most. Collaborating with various units within DHS, you will help prepare case files and facilitate smooth transitions for our clients. If you're ready to step up and be a part of a team that serves over 38,000 individuals and families annually, this position at DHS might just be your calling. Join us in our mission to provide compassionate support to those experiencing homelessness. Apply today to help change lives in your community!
The NYPD is looking for a Supervisor to lead recruitment efforts and pre-employment services in New York City.
Join the NYC Department of Housing Preservation as a Housing Connect Project Manager to drive fair access to affordable housing for New Yorkers.
Join our dynamic team as a Team Lead in Dallas to help elevate the customer shopping experience in our fashion retail store.
Join Advocate Health as a Patient Service Representative, where you'll enhance patient experiences and manage appointment logistics at our Infusion center.
Elevate your career with GEICO as a Senior Customer Service Representative in Florida, where your problem-solving skills will make a significant impact.
SOMIC is looking for a skilled Field Service Technician to manage the installation and service of our innovative machinery at customer sites.
As a Property Management Associate at Houst, you will provide outstanding service and innovative solutions to enhance customer satisfaction.
Join Allied Universal as a Security Flex Officer to enhance safety in a collaborative and dynamic workplace.
Join Domino's as a Customer Service Representative and be part of a dynamic team delivering more than just pizza!
Join Mercier Consultancy as a Nordics Speaking Consultant, where you'll support clients in navigating their IT challenges remotely.
Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...
2403 jobsSubscribe to Rise newsletter