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EEO Investigator

Job Description

DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York.

Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including:

- Recruiting, hiring, and training City employees.
- Managing 55 public buildings.
- Acquiring, selling, and leasing City property.
- Purchasing over $1 billion in goods and services for City agencies.
- Overseeing the greenest municipal vehicle fleet in the country.
- Leading the City's efforts to reduce carbon emissions from government operations.

When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do.

The DCAS Diversity & EEO Office is responsible for the effective implementation of initiatives related to maintaining a diverse workforce and an inclusive workplace and ensuring that the agency’s services are provided in an inclusive manner that reflects the communities we serve. Through its initiatives, the Diversity & EEO Office handles the intake and investigation of EEO-related complaints, processing of reasonable accommodation requests, facilitation of EEO, diversity and inclusion training, and workforce analysis.

The EEO Investigator will work under the direction of the DCAS Diversity and EEO Officer to investigate complaints of discrimination, process requests for reasonable accommodation, provide training to agency employees on their rights and responsibilities under Federal, State, and City EEO-related laws and policies, and support agency diversity, equity, and inclusion initiatives.

The responsibilities of the EEO Investigator will include but not be limited to the following:

- Provides guidance to employees on the City’s EEO Policy, internal complaint procedures, and reasonable accommodation request procedures.

- Conducts interviews of all relevant parties to a discrimination complaint, including the complainant, the respondent, witnesses, and any relevant staff. Investigations may require travel to DCAS facilities in any of the five boroughs.

- Analyzes complaints, develops investigative plans, conducts fact-finding, reviews documents, conducts related research, prepares related correspondence, and submits confidential reports containing investigative findings.

- Processes reasonable accommodation requests and maintains related records.

- Inputs complaints, reasonable accommodations, and related inquiries into the City’s EEO Database.

- Assists with the coordination and completion of reports mandated by federal, state, and local agencies, such as the Equal Employment Practices Commission (EEPC).

- Assists in the analysis of workforce data to identify trends and best practices for agency diversity, equity, and inclusion.

- May assist in the implementation of agency diversity, equity, and inclusion initiatives, as needed.

Qualifications

1. A master’s degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field; or
2. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) and two years of satisfactory full-time professional experience working in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation or fiscal management; or in a related area.
Special Note:
To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in "2" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About EEO Investigator, City of New York

Are you passionate about promoting diversity and ensuring a fair workplace? Join us as an EEO Investigator at DCAS in New York City, NY! At DCAS, we are dedicated to making city government work for all New Yorkers, facilitating everything from managing iconic buildings to purchasing essential goods for city agencies. As an EEO Investigator, you'll play a crucial role in helping us maintain an inclusive environment and addressing complaints of discrimination. You'll work under the direction of the Diversity and EEO Officer, engaging directly with employees to provide guidance on the City's EEO policies and procedures. Your responsibilities will include conducting thorough investigations, gathering information from complainants, respondents, and witnesses, and preparing detailed reports based on your findings. The role demands analytical skills, as you will track complaints and reasonable accommodation requests, and assist in the coordination of reports required by federal, state, and local agencies. Your input will not only support an inclusive workplace but will also help identify trends in our workforce data to enhance our diversity equity initiatives. With a master's or baccalaureate degree coupled with relevant professional experience, you'll bring important insights to this critical position. If you are ready to make an impact and support the future of New York City, we want to hear from you!

Frequently Asked Questions (FAQs) for EEO Investigator Role at City of New York
What does the EEO Investigator role at DCAS involve?

The EEO Investigator role at DCAS involves investigating discrimination complaints, processing reasonable accommodation requests, and providing employee training on EEO laws and policies. This position supports the Diversity and EEO Office in creating an inclusive workplace for all New Yorkers.

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What qualifications do I need for the EEO Investigator position at DCAS?

To qualify for the EEO Investigator position at DCAS, you either need a master’s degree in a related field or a bachelor’s with two years of relevant professional experience in areas such as human resources, personnel administration, or public administration.

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What is the mission of DCAS in New York City?

DCAS's mission is to make city government work effectively for all New Yorkers by managing city properties, purchasing essential services, and upholding policies that ensure equity and diversity in the workplace.

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How does the EEO Investigator support diversity initiatives at DCAS?

The EEO Investigator supports diversity initiatives by conducting interviews related to discrimination complaints, analyzing workforce data for trends, and assisting in implementing programs that enhance diversity and inclusion across all city agencies.

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Can EEO Investigators at DCAS travel for their role?

Yes, EEO Investigators at DCAS may need to travel to various facilities throughout the five boroughs to conduct interviews and investigations as part of their responsibilities.

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What types of training do EEO Investigators provide at DCAS?

EEO Investigators at DCAS provide training to agency employees on their rights and responsibilities under EEO-related laws and policies, ensuring everyone understands legal frameworks that support workplace diversity.

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What does a day in the life of an EEO Investigator at DCAS look like?

A day in the life of an EEO Investigator at DCAS may involve conducting interviews for ongoing investigations, analyzing complaint data, preparing reports, and collaborating with the Diversity and EEO Officer on initiatives aimed at fostering an inclusive workplace.

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Common Interview Questions for EEO Investigator
How do you approach an investigation of a discrimination complaint as an EEO Investigator?

When investigating a discrimination complaint, it's essential to conduct interviews impartially, gather facts from all parties involved, and meticulously analyze the information to form a comprehensive overview that supports fair conclusions.

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What strategies would you use to promote diversity and inclusion in the workplace?

To promote diversity and inclusion, I would focus on raising awareness through training, analyzing workforce data to identify gaps, and developing initiatives that emphasize the importance of a diverse environment within the agency.

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Can you explain how you would handle a situation where a complainant is reluctant to provide information?

It's important to create a safe environment for the complainant to feel comfortable sharing their concerns. I would build rapport, assure confidentiality, and explain the investigation process to encourage open communication while respecting their hesitations.

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What experience do you have with EEO laws and policies?

I have experience interpreting and applying Federal, State, and local EEO laws in previous roles, which has equipped me with the knowledge to ensure compliance and provide educated guidance to employees about their rights within the workplace.

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Describe a time you successfully resolved a conflict in the workplace.

In a previous instance, I facilitated a mediation session between two employees, listening to their perspectives, and guiding a discussion that led to a mutual understanding, enabling them to collaborate more effectively moving forward.

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What tools do you use to manage and analyze complaint data?

I utilize various data management tools, including Excel and specialized EEO databases, to input, track, and analyze complaint data, allowing for effective trend identification and informed decision-making towards improving workplace dynamics.

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How would you ensure confidentiality during an investigation?

To ensure confidentiality, I would limit information access to only those directly involved in the investigation and clearly communicate the importance of discretion to everyone partaking in the process. This builds trust and encourages openness.

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How do you stay updated on changes in EEO regulations?

I stay updated on EEO regulations through continuous education, attending relevant seminars, webinars, and training sessions, and engaging with professional organizations dedicated to EEO practices and diversity initiatives.

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What is the importance of having a diverse workforce in public service?

A diverse workforce in public service is essential as it reflects the community it serves, fosters innovation through varied perspectives, and enhances public trust by ensuring that all voices are represented in decision-making processes.

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What do you think is the biggest challenge facing EEO Investigators today?

One of the biggest challenges facing EEO Investigators today is combating unconscious bias and promoting a culture of inclusivity within organizations, requiring continuous education and commitment from all levels of staff.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 26, 2024

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