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Senior IT Project Manager

Job Description

*ONLY OPEN TO CURRENT FULL-TIME ANNUALLY PAID PARKS EMPLOYEES*

Major Responsibilities
- Develop clear, straightforward project management plans that meet project objectives.
- Conduct requirements gathering sessions, document requirements and manage product backlog.
- Provide usability insight to project design teams and help sponsors understand usability requirements.
- Analyze end-user workflows; surface unarticulated needs and bring end users’ needs into project sponsor dialogue.
- Consult and advise on the best means to fulfill a given solution need (Commercial-Off-The-Shelf, Cloud, Custom Build).
- Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
- Understand technical options, limitations, costs and risks. Communicate tradeoffs to business partners and work with them to shape requirements accordingly.
- Translate conceptual user requirements into clear, detailed functional requirements and technical specifications.
- Document current processes and models to understand inefficiencies or gaps.
- Identify and assist in prioritizing opportunities to streamline business processes.
- Support business strategy articulation and ensure IT alignment to business capabilities.
- Map business processes and identify opportunities to redesign processes or technologies to improve efficiencies.
- Manage interdependencies across projects and external solutions to minimize post implementation fixes.
- Manage needs analysis/requirements primarily for data intensive projects like business intelligence or analytics.
- Own needs analysis with business sponsors and manage the solution design team.
- Represent a project sponsor to provide feedback and guide an agile development team.
- Monitor progress and effectively take corrective measures when necessary.
- Analyze and manage project risk; concisely report issues and risks to management.
- Communicate and facilitate communication with the team, project sponsors, clients, external vendors and other important stakeholders.

How to Apply: Go to cityjobs.nyc.gov and search for Job ID# 695758.
.
All applicants must apply via cityjobs.nyc.gov. The City is no longer using ESS to accept applications.

*Current Employees please include your ERN and Job ID# 695758 on your cover letter and resume.

Work location: Arsenal West, Manhattan

NOTE: All resumes must be received no later than the last day of the posting period. *Posting period extended to 01/27/2025. Previous applicants to Job ID# 633129 and Job ID# 645789 are still under consideration and need not reapply. References will be required upon request.

nyc.gov/parks

MOVEMENT IN THE FACE OF CIVIL SERVICE LISTS IS PROHIBITED UNDER CIVIL SERVICE LAW.

For information about applying for Civil Service Exams go to: Civil Service Exams - Department of Citywide Administrative Services (nyc.gov)

Qualifications

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

4. Education and/or experience which is equivalent to "1", "2", or "3" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

What You Should Know About Senior IT Project Manager, City of New York

If you're looking for a rewarding career in project management, the City of New York is seeking an experienced Senior IT Project Manager to join the Parks department in the vibrant New York City area. In this role, you'll have the opportunity to make a significant impact by developing clear project management plans that align with project objectives, helping to gather requirements, and managing the product backlog all while providing invaluable usability insights to your team. You’ll play a critical role in analyzing end-user workflows, ensuring that the needs of the users are at the forefront of every project decision. Collaborating closely with stakeholders, you'll determine the best solutions, whether they be commercial, cloud-based, or custom builds, while communicating trade-offs effectively. Your technical expertise will not only aid in translating user requirements into functional specifications, but it will also be vital in identifying opportunities to redesign processes for improved efficiencies. Managing interdependencies across various projects will be a key part of your responsibility, as will monitoring progress and risk management. This position is perfect for a proactive individual who is eager to support the alignment of IT capabilities with business strategies, all within the dynamic context of New York City's parks system. If you're ready to contribute to meaningful projects and drive transformative changes, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Senior IT Project Manager Role at City of New York
What are the primary responsibilities of a Senior IT Project Manager at the City of New York?

As a Senior IT Project Manager with the City of New York, your main responsibilities will include developing detailed project management plans, conducting requirements gathering sessions, providing usability insights, and analyzing end-user workflows. You'll also shape business requirements, manage product backlogs, and represent project sponsors in guiding agile development teams.

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What qualifications are necessary for the Senior IT Project Manager position at the City of New York?

To qualify for the Senior IT Project Manager role at the City of New York, candidates must possess a relevant bachelor’s degree and have at least four years of satisfactory experience in related fields. Alternatively, an associate degree combined with six years of experience, or equivalent education and experience, can also meet the requirements.

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How does project management at the City of New York support business strategy?

Project management at the City of New York plays a vital role in supporting business strategy by ensuring that IT initiatives align with organizational capabilities. As a Senior IT Project Manager, you will map business processes, identify process redesign opportunities, and ensure that technology solutions meet the needs outlined in the business strategy.

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What can a Senior IT Project Manager expect in terms of teamwork and collaboration at the City of New York?

In the Senior IT Project Manager role, collaboration is key. You'll liaison with various stakeholders including team members, project sponsors, and clients, facilitating effective communication and collaboration throughout the project lifecycle to ensure seamless execution and alignment with project goals.

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What is the application process for the Senior IT Project Manager position at the City of New York?

The application process for the Senior IT Project Manager position involves visiting the city job portal and looking for Job ID# 695758, where applications from current employees must include their ERN. Make sure to submit your resume by the specified deadline for consideration.

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Common Interview Questions for Senior IT Project Manager
Can you describe your experience managing IT projects?

To answer this question, share specific projects you've managed, highlighting your methodologies, the teams involved, and any challenges you overcame. Emphasize your leadership skills and your ability to deliver projects on time and within budget.

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How do you prioritize tasks in a project with multiple competing deadlines?

Discuss your approach to prioritization, such as using a priority matrix or teamwork options. Highlight how you communicate with stakeholders to keep them informed and ensure everyone is aligned on priorities.

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What project management tools do you prefer and why?

Mention the tools you are most comfortable with, such as JIRA, Trello, or Microsoft Project, and explain how these tools help in tracking progress, managing backlogs, and facilitating communication among team members.

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How do you ensure all stakeholders are engaged during a project?

Engaging stakeholders requires regular communication and updates. Explain techniques like stakeholder analysis, regular meetings, and feedback loops that keep everyone informed and involved in decision-making.

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Can you provide an example of a project that did not go as planned?

When discussing a challenging project, focus on what went wrong, what you learned from the experience, and how you applied those lessons to ensure success in future projects. Emphasize your problem-solving skills.

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How do you handle changes to project scope?

Talk about your experience in scope management, including how you document changes, communicate them to stakeholders, and adjust project plans to accommodate new requirements without compromising deadlines.

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What’s your method for assessing project risks?

Explain your risk assessment process, including how you identify, evaluate, and prioritize risks. Discuss any tools or frameworks you use, as well as your strategies for mitigating those risks.

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How do you measure project success?

Discuss key performance indicators (KPIs) you've used in previous projects, such as time, quality, budget adherence, and stakeholder satisfaction. Providing specific examples can illustrate your points well.

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What role does communication play in project management?

Emphasize the importance of transparent communication in project management. Share examples of how effective communication has facilitated team collaboration, stakeholder engagement, and overall project success.

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How do you support team members in their roles during a project?

Describe how you foster a supportive environment by providing guidance, feedback, and resources. Highlight instances where you've helped team members overcome obstacles and achieve their goals.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 11, 2025

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