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Commercial Contract Manager

Job Description

This hybrid role offers a great balance of home and office working. You’ll join your colleagues in your local office at least once a week.

As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.

Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.

What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!

Joining us as a Commercial Contract Manager

You will take ownership of commercial contracts, ensuring stakeholders understand their terms and obligations through structured training and effective project management. You’ll manage contract variations and resolve key issues using established governance processes.

You’ll receive a competitive salary, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.

This is some of what you can expect to be doing:

  • Proactively seeking out any potential contract changes
  • Deliver an exceptional experience to strategic customers
  • Drive value creation and evaluate business risks, supporting stakeholders in negotiations
  • Identify and drive new value opportunities to support the wider Commercial teams

What you’ll bring to the role

You will be an experienced Commercial Contracts Manager, with a broad commercial skillset including strategic analysis, business planning and project analysis. You’ll also have:

  • A robust knowledge of contract or project management methodologies
  • A track record for leading, influencing and driving results across wide virtual teams
  • Strong experience in leadership roles focused on contract management, commercial management or programme management roles


Diversity, Inclusion & Belonging

We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Covenant and we’re a Disability Confident Employer. Working together with our Employee Networks, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check out The CityFibre Way.


What you can expect from us

We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.

Additional Information

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at [email protected]. We want to help!

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Commercial Contract Manager, CityFibre

As a Commercial Contract Manager at CityFibre in Milton Keynes, you’ll find the perfect blend of working from home and collaborating with your team in the office. CityFibre is a trailblazer in the digital landscape, enabling businesses and communities to thrive through their cutting-edge fibre-only network. Your role as a Commercial Contract Manager will be pivotal, allowing you to take the reins on managing commercial contracts while fostering impactful relationships with stakeholders. Your keen eye for spotting potential contract changes and enhancing customer experiences will set the foundation for driving value and supporting strategic negotiations. You'll be engaging with a diverse array of professionals, using your expertise in commercial contract management, strategic analysis, and project leadership to help steer the direction of projects and resolve issues proactively. CityFibre prides itself on its inclusive culture and commitment to employee wellbeing, offering fantastic benefits like annual leave, private medical insurance, and initiatives promoting work-life balance. By joining us, you’ll not only advance your career but also contribute to a mission that’s all about making a difference in people’s everyday digital lives. If you’re an adaptable professional with a robust commercial skill set eager to tackle new challenges, we would love to meet you and explore the possibilities together!

Frequently Asked Questions (FAQs) for Commercial Contract Manager Role at CityFibre
What responsibilities does the Commercial Contract Manager at CityFibre have in Milton Keynes?

As a Commercial Contract Manager at CityFibre in Milton Keynes, you’ll oversee commercial contracts, ensuring stakeholders understand their obligations. Your responsibilities will include identifying potential contract changes, managing variations, and delivering exceptional experiences to customers while driving value creation.

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What qualifications are required for the Commercial Contract Manager position at CityFibre?

Candidates for the Commercial Contract Manager role at CityFibre should possess a solid background in commercial contract management, project management, or similar leadership roles. A thorough understanding of contract management methodologies along with strategic analysis and business planning skills is also essential for success in this position.

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How does CityFibre promote inclusivity for the Commercial Contract Manager role?

CityFibre actively promotes inclusivity for the Commercial Contract Manager role by being a Times Top 50 Employer for Gender Equality and embracing diversity across all backgrounds. They are committed to listening to employee voices and ensuring a workplace where everyone feels valued and can thrive.

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What can a Commercial Contract Manager expect in terms of career growth at CityFibre?

At CityFibre, a Commercial Contract Manager can expect comprehensive support for career growth, including training, mentorship, and various employee initiatives aimed at professional development. You’ll have the opportunity to enhance your skills and drive impactful change within the organization.

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What benefits does CityFibre offer for the Commercial Contract Manager position?

CityFibre offers a competitive salary and performance-related bonuses for the Commercial Contract Manager role, along with a robust benefits package that includes 25 days of annual leave, private medical insurance, and various health and wellbeing initiatives to support employees in and out of the workplace.

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Common Interview Questions for Commercial Contract Manager
Can you describe your experience with managing commercial contracts?

Your response should include specific examples of contracts you've managed, detailing your responsibilities, the challenges you faced, and how you drove results. Highlight any strategies you used to ensure stakeholder understanding and compliance.

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How do you handle contract variations and disputes?

To effectively answer, discuss your approach to identifying potential changes and your methods for communication with stakeholders. Share a specific instance where you successfully resolved a dispute or issue, focusing on your negotiation skills.

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What methodologies do you apply in contract management?

Provide insights into your familiarity with various contract management methodologies. Elucidate on how you've applied structured processes in past roles to enhance project outcomes and stakeholder satisfaction.

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Describe a time you had to influence stakeholders in a contract negotiation?

Stress your communication skills and strategic thought processes here. Describe the context, your approach to engaging stakeholders, and the results of the negotiation to illustrate your influence.

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How do you prioritize tasks when managing multiple contracts?

Outline your organizational strategies, such as using project management tools, setting deadlines, and proactive communication to ensure all contracts are managed efficiently, focusing on how this leads to better outcomes.

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What steps do you take to ensure compliance with contractual obligations?

Discuss your systematic approach, such as regular training sessions with stakeholders and ongoing monitoring of contract terms, to ensure compliance and mitigate risks effectively.

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How do you assess risks when reviewing contract terms?

Explain your method for evaluating potential business risks aligned with contract terms, possibly using SWOT analysis. Share how this informs your recommendations or decisions.

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What experience do you have with project management as it relates to contracts?

Highlight your project management experience and how it overlaps with contract management. Mention specific projects where contract terms were critical to success and your role in overseeing these aspects.

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How do you ensure a positive customer experience through contract management?

Discuss strategies you've employed to communicate effectively with customers, manage expectations, and resolve issues promptly, underscoring the integral role of contract management in customer relations.

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Why do you want to work for CityFibre as a Commercial Contract Manager?

Share your enthusiasm for CityFibre’s innovative approach to digital connectivity and its dedication to inclusivity and employee wellbeing. Express how your skills and goals align with the company's mission and values.

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CityFibre is the UK's third national digital infrastructure platform. With existing networks in more than 60 towns and cities, CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mob...

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Full-time, hybrid
DATE POSTED
April 10, 2025

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