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Marketing Operations Specialist

Make your next move an expert one.

At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership and always do what’s right for our clients, people and communities.

Why Colliers?

Our enterprising environment needs your expertise to facilitate Colliers’ continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.

About the role

The Marketing & Operations Specialist plays a vital role in supporting Brokerage Services Marketing with a focus on Practice Groups, Retail Brokerage, and central Brokerage Services operations. This role requires exceptional organizational, communication, and project management skills to efficiently execute administrative and marketing functions that support Colliers’ revenue-generating teams.

The ideal candidate will be highly detail-oriented, proactive, and capable of managing multiple tasks in a fast-paced environment. This position involves collaborating with brokers, marketing leaders, and national service teams to streamline internal processes, improve marketing execution, and support business operations.

What you bring

  • 4+ years professional marketing and operations experience (commercial real estate experience preferred, but not required)

  • Intermediate to advanced proficiency with Microsoft Office suite of products, including: Word, Excel, PowerPoint, OneNote

  • Early intermediate proficiency with Adobe Creative Suite products, including: InDesign, Photoshop, Illustrator.

  • Intermediate proficiency in marketing automation systems and integrating those systems with other technologies

  • Orchestrate multiple activities at once to accomplish a goal to get things done; uses resources effectively and efficiently; organizes information in a useful manner

  • Solid critical thinking skills, a methodical and creative approach to problem solving, excellent skills at executing plans

  • Excellent oral and written communications skills required

What success looks like

  • Manage Practice Group, Retail Brokerage, and Multi-market meetings, communications, and onboarding.

  • Maintain Practice Group directories, dues tracking, and reporting.

  • Update and organize marketing materials, websites, and SharePoint resources.

  • Assist with industry event preparation, slide decks, and collateral.

  • Assist with deal communications, marketing collateral, and internal updates for brokers.

  • Oversee sponsorship logistics, including payments, contracts, and display shipping for industry events.

  • Coordinate and distribute newsletters and internal communications to ensure seamless information flow across teams.

  • Standardize and maintain marketing templates for reports, presentations, and deal announcements.

  • Assist with the Brokerage Services and Retail Inboxes, handling inquiries and internal communications.

  • Support leadership calendar management, including scheduling meetings, coordinating availability, and tracking key deadlines.

  • Streamline and document operational processes to improve efficiency and execution.

#LI-AS1

#LI-Hybrid

Make your next move an expert one and join us as we lead the industry into the future.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Direct applicants only please, no agencies.

Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com for assistance.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Marketing Operations Specialist, Colliers

Are you ready to take your career to the next level? Join Colliers as a Marketing Operations Specialist in sunny Massachusetts, where each day offers a chance to make a real impact in the commercial real estate sector. At Colliers, we pride ourselves on our values and the dedication of our team members who are passionate about serving clients and communities alike. As a key player in our Brokerage Services Marketing team, you'll be pivotal in supporting various Practice Groups and Retail Brokerage operations. Your expertise in project management, along with exceptional organizational and communication skills, will help streamline processes and enhance our marketing efforts. This dynamic role requires you to juggle multiple tasks while maintaining a keen eye for detail—ideal for someone who thrives in fast-paced environments. Collaborating closely with brokers and marketing leaders, you'll help ensure smooth operations and support for our revenue-generating initiatives. Your background in marketing and operations, whether in real estate or not, is a plus. If you're technically savvy with tools like Microsoft Office and have some familiarity with Adobe Creative Suite, you're on the right track! Being the proactive problem-solver we seek will help you excel here, as you’ll coordinate marketing materials, assist in event preparations, and help maintain robust internal communications. So, if you're looking for an engaging role that promises growth and innovative challenges, don't hesitate. Colliers is the place for you to advance your career, make meaningful contributions, and be part of a community focused on excellence and integrity.

Frequently Asked Questions (FAQs) for Marketing Operations Specialist Role at Colliers
What are the key responsibilities of the Marketing Operations Specialist at Colliers?

The Marketing Operations Specialist at Colliers is expected to manage various projects within the Brokerage Services Marketing team. This includes coordinating communications, overseeing marketing materials, and facilitating meetings and events. This role involves a blend of administrative and marketing tasks, ensuring that the teams operate smoothly and effectively to drive revenue growth.

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What qualifications do I need to be a Marketing Operations Specialist at Colliers?

To qualify for the Marketing Operations Specialist position at Colliers, candidates should have at least 4 years of professional experience in marketing and operations, ideally in commercial real estate. Proficiency in Microsoft Office and some familiarity with Adobe Creative Suite are also important. Strong organizational, communication, and project management skills are essential for success in this role.

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How does Colliers support the growth of a Marketing Operations Specialist?

Colliers focuses heavily on the growth and development of its employees, including Marketing Operations Specialists. The company offers ample opportunities to learn about various aspects of the business, participate in professional development programs, and gain hands-on experience in the fast-paced sector of commercial real estate marketing.

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What tools will I use as a Marketing Operations Specialist at Colliers?

In the role of Marketing Operations Specialist at Colliers, you’ll frequently use the Microsoft Office Suite, particularly Word, Excel, and PowerPoint, to create and manage documents and presentations. Familiarity with marketing automation systems and tools like Adobe Creative Suite (InDesign, Photoshop, and Illustrator) is also valuable for executing marketing tasks.

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What does success look like for a Marketing Operations Specialist at Colliers?

Success as a Marketing Operations Specialist at Colliers is measured by your ability to effectively manage projects, streamline processes, and improve marketing execution. You'll be expected to maintain directories, organize marketing collateral, facilitate industry event preparation, and ensure seamless internal communications across teams.

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Common Interview Questions for Marketing Operations Specialist
Can you describe your experience with project management in a marketing context?

In preparing for this question, think about specific projects you've managed. Frame your response by detailing your role, the tools you used, and the outcomes. Highlight skills like time management and organization that show you can handle multiple tasks in busy environments, which is essential for the Marketing Operations Specialist at Colliers.

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How proficient are you with Microsoft Office and Adobe Creative Suite?

Be honest about your skills, but emphasize your willingness to improve. You might say, 'I have intermediate proficiency with Microsoft Office, using Excel for data analysis and PowerPoint for presentations regularly. I am also early intermediate in the Adobe Creative Suite, often using Photoshop for marketing materials.' This shows your technical competence which is crucial for the role.

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What strategies do you use to prioritize tasks in a fast-paced environment?

Discuss specific strategies like creating to-do lists, using project management software, or breaking tasks into smaller steps. For example, explain how you prioritize key deadlines and maintain open communication with team members, which will resonate with the expectations at Colliers.

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How do you ensure effective communication across teams?

Talk about your proactive approach to communication. Mention tools you've used for collaboration, such as team messaging apps, and emphasize how you keep everyone informed about project updates. Demonstrating your ability to coordinate effectively will highlight your fit for the Marketing Operations Specialist role.

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Can you share an example of a challenging project you worked on?

Use the STAR method (Situation, Task, Action, Result) to structure your response. Discuss the project’s challenges, the specific actions you took to overcome those challenges, and the positive outcomes as a result. This illustrates your problem-solving and critical thinking abilities, essential for success at Colliers.

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What do you understand about the commercial real estate industry?

Before your interview, research the current trends and challenges within the commercial real estate sector. Articulate your understanding by citing specific examples or trends, which shows that you are prepared and genuinely interested in the field and the role at Colliers.

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How do you handle feedback from colleagues or supervisors?

Emphasize your receptiveness to constructive criticism. You can mention a time when you received feedback and made changes to your work as a result, showing your growth mindset which is valued at Colliers.

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Describe a situation where you had to manage multiple tasks simultaneously.

Share a specific example and explain how you prioritized and organized the workload. This will demonstrate your organizational skills and ability to multitask—critical attributes for the Marketing Operations Specialist position.

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What role do you believe marketing plays in supporting operations?

Discuss the synergy between marketing and operations, explaining how effective marketing drives engagement and supports revenue generation. Your answer should reflect an understanding of how these areas intersect, which is vital for your role at Colliers.

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Why do you want to work at Colliers as a Marketing Operations Specialist?

Show your enthusiasm for the company's values and commitment to innovation in the real estate industry. Refer to specific aspects of the role or company culture that attract you, illustrating your alignment with Colliers’ mission.

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Full-time, hybrid
DATE POSTED
March 27, 2025

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