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Head of PMO

Over the last 10 years Commify has grown and transformed under Private Equity ownership and now operates across 9 countries including UK, France, Spain, Italy, Romania, Germany, Netherlands, Australia and the USA. 

Our mission is clear; to make business communication brilliant by leveraging our best in class products that span SMS, WhatsApp, Email, VOIP and other communications technologies. We serve over 60,000 businesses globally and send over 5 billion communications on a yearly basis.

We have ambitious growth plans to expand our already impressive product portfolio. As a values led business, we recognise our ‘People’ are our biggest asset. Do you want to be part of our success story?

Reporting to the Chief Financial Officer the Head of PMO is responsible for leading transformation initiatives and change programs across the group. Supporting the company’s M&A strategy through the timely integration of acquired businesses and ensuring the PMO function is fit for purpose in a fast pace growth orientated business.

Lead & Transform:

  • Drive Project Excellence: Lead, organise, and manage the PMO, ensuring the successful execution of transformational and integration projects across various functions, delivered on time and within budget.
  • Champion Change: Establish and implement robust transition and change management plans, including clear timelines and measurable KPIs, to guide the successful execution of all projects.

Team Leadership:

  • Build a High-Performing Team: Build, coach, and lead a global team of high-performing Project Managers, fostering a collaborative and supportive environment for effective project delivery.
  • Strategic Alignment: Foster strong relationships with the leadership team to ensure all projects are aligned with organizational objectives and strategic goals.

Operational Excellence:

  • Risk Mitigation: Proactively identify and mitigate potential risks, continuously monitor project performance, and make necessary adjustments to deliver exceptional results.
  • Continuous Improvement: Develop a culture of accountability, integrity, and continuous improvement within the PMO function, emphasizing impactful results and operational excellence.

Reporting & Accountability:

  • Track & Report: Track and report on program performance, providing regular updates to stakeholders and making adjustments as necessary to ensure successful project delivery.

Skills and Experience

  • Extensive experience in managing M&A integration and complex transformative projects and programs in a PMO setting, previous experience establishing PMO structures is highly preferred.
  • Formal Project Management Certification: PMI, PMP, Prince 2.
  • Experience with Lean and Six Sigma will be beneficial.
  • Education: Bachelor’s Degree
  • Languages: Fluent verbal and written communication skills in English. 
  • Strong analytical and problem-solving abilities.
  • Excellent knowledge and handling of project management methodologies and techniques.
  • Self-organised and shows attention to detail as well as being able to manage strategically.
  • Strong commercial acumen and excellent communication skills.
  • Ability to influence at all levels.

 

  • Competitive Salary between £100,000 -£110,000
  • 10% senior Management Bonus plus equity
  • Private Healthcare & Dental
  • 27 days annual leave plus Bank Holidays
  • Birthday off work, Wellbeing leave & Giving back days
  • Free access for you and your family to Calm, a mindfulness, health and wellbeing App
  • 8% Pension
  • Death in service (4x salary)
  • Christmas Reward
  • Monthly/quarterly socials
  • Training & Development opportunities with access to unlimited learning via Udemy
  • Hybrid working

Average salary estimate

$105000 / YEARLY (est.)
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$100000K
$110000K

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What You Should Know About Head of PMO, Commify

Are you ready to take the reins as the Head of PMO at Commify? Join us on our exciting adventure, as we've transformed and expanded over the last decade across 9 countries including the UK, France, and the USA. Our mission is simple yet powerful: to enhance business communication through top-notch products like SMS, WhatsApp, and email. Serving over 60,000 businesses globally, we're not just about numbers; we truly value our people - they are our biggest asset! In this pivotal role, reporting directly to the CFO, you'll lead transformation initiatives and change programs, ensuring that our PMO operations are streamlined for a rapidly growing business landscape. You will spearhead the integration of acquired businesses while fostering a high-performance global team of Project Managers. As a strategic leader, you’ll ensure projects not only meet ambitious timelines but also align with our organizational goals. With a focus on risk mitigation and operational excellence, your insights will drive continuous improvement and impactful results. If you have a passion for project excellence and a strong background in managing transformative projects alongside M&A integration, this is the role for you! Beyond competitive pay and bonuses, we offer a host of perks like private healthcare, generous annual leave, and a commitment to your professional development. Come be a part of Commify's success story and help shape the future of business communications!

Frequently Asked Questions (FAQs) for Head of PMO Role at Commify
What are the primary responsibilities of the Head of PMO at Commify?

As the Head of PMO at Commify, your primary responsibilities include leading transformation initiatives, managing complex project executions, and driving change management plans. You’ll be at the forefront, ensuring successful project delivery while aligning with the company's strategic goals.

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What qualifications and experience are necessary for the Head of PMO role at Commify?

Candidates for the Head of PMO role should possess extensive experience in managing M&A integration and transformative projects within a PMO setting. Formal Project Management certifications like PMI, PMP, or Prince2 are essential, along with strong analytical skills and commercial acumen.

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How does the Head of PMO contribute to Commify's growth strategy?

The Head of PMO plays a critical role in supporting Commify's growth strategy by ensuring timely integration of acquired businesses and executing strategic projects that enhance operational efficiency and effectiveness, ultimately driving business growth.

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What benefits can one expect when becoming the Head of PMO at Commify?

As the Head of PMO at Commify, you can expect a competitive salary between £100,000 and £110,000, a senior management bonus of 10%, equity options, private healthcare, generous annual leave, and continuous learning opportunities, ensuring a well-rounded professional experience.

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What is the work culture like for the Head of PMO at Commify?

Commify promotes a values-driven work culture where people are recognized as the biggest asset. The environment is collaborative, supportive, and focused on continuous improvement, allowing the Head of PMO to thrive and lead effectively.

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Common Interview Questions for Head of PMO
Can you describe a successful project you led in a PMO setting?

When discussing a successful PMO project, focus on the project's objectives, your leadership role, the challenges faced, and how you achieved the goals. Highlight metrics of success, and always relate back to how the experience will benefit your role at Commify.

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How do you prioritize multiple projects within a PMO?

In prioritizing projects, explain your methodical approach such as using impact-effort matrices or stakeholder interviews. Emphasize your ability to communicate priorities clearly to your team and how you ensure alignment with organizational goals.

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What strategies have you used for effective change management?

Discuss specific models for change management you've applied, such as Kotter's 8-step process, and how you’ve tailored these strategies to fit the unique culture of previous organizations, ensuring effective transitions with measurable outcomes.

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How do you handle project failures and setbacks?

Share a specific example of a project setback and explain how you approached the situation, your response to overcoming the challenge, and how you ensured lessons learned were documented and implemented effectively in future projects.

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What role does team leadership play in the success of a PMO?

Highlight the importance of building a high-performing team, fostering a collaborative environment, and setting clear expectations. Discuss how mentorship and professional development contribute to team morale and project success at Commify.

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How do you ensure project alignment with company goals?

Describe your approach to engaging with stakeholders to clarify company objectives and how you ensure these are well-communicated to your project teams, which might include regular alignment meetings and performance tracking.

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Can you explain your experience with M&A integration?

Discuss your hands-on experience with M&A integration projects, detailing challenges faced, methods employed for smooth transitions, and how you measured the success of these integrations at a strategic level.

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What analytical tools do you use for project management?

Talk about your familiarity with project management software and analytical tools like MS Project, Asana, or JIRA, emphasizing how they help streamline processes, enhance reporting accuracy, and support data-driven decision-making.

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How do you assess project risks?

Explain your risk assessment process, highlighting tools or methodologies used (such as SWOT analysis), and how you proactively address potential risks throughout the project lifecycle to ensure successful delivery.

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What is your approach to stakeholder management?

Describe your strategy for engaging stakeholders, such as regular communication, feedback loops, and establishing trust. Highlight how this approach has successfully facilitated project buy-in and support in your previous roles.

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Commify (www.commify.com) is the team behind a portfolio of business messaging brands, serving over 45,000 businesses, sending 4 billion messages a year and over €130m annual revenue. Whether it's SMS, WhatsApp, RCS, email, voice, web or payments,...

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Full-time, hybrid
DATE POSTED
January 11, 2025

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