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HR and Operations Specialist

We are seeking a dynamic and highly organized HR Manager to join our team. The ideal candidate will play a key role in overseeing various aspects of human resources, purchasing, financial operations, and administrative tasks. This role requires a proactive leader who can manage multiple responsibilities efficiently while supporting the operations team and fostering client relationships.

Key Responsibilities (include but are not limited to):

  • Purchasing Management: Oversee the purchasing process, ensuring cost-effective and timely acquisition of necessary supplies and services.
  • Accounts Payable and Receivables: Manage financial transactions, ensure timely payments, and reconcile accounts.
  • Billing, Collection, and Invoicing: Handle invoicing, track payments, and manage collections efficiently.
  • Document Management: Maintain organized and secure documentation for all HR and financial records.
  • Payroll Processing: Accurately process payroll, ensuring compliance with regulations and timely payments.
  • Managing Team Attendance: Monitor employee attendance, leave requests, and track absences.
  • Creating KPIs and SOPs: Develop and implement key performance indicators and standard operating procedures to enhance team performance.
  • Supporting Operations Manager: Collaborate with the Operations Manager to streamline workflows and support overall business objectives.
  • Onboarding and Offboarding Staff: Lead the onboarding process for new employees and manage exit procedures for outgoing staff.
  • Managing Software and Credentials: Oversee employee access to software, maintain credentials, and ensure the use of up-to-date systems.
  • Appointment Setting and Calendar Management: Coordinate appointments and manage the company’s calendar for meetings and events.
  • Client Advocacy and Retention: Build strong client relationships, ensuring their needs are met and improving client retention.
  • Inventory Management: Oversee inventory levels, track orders, and ensure that supplies are available when needed.

Education:

  • Bachelor’s degree in Business Administration, HR, or a related field is preferred but not mandatory.

Skills:

  • Proficiency in HR and financial software (e.g., Gusto, QuickBooks, BambooHR).
  • Strong organizational and multitasking abilities to manage multiple priorities effectively.
  • Excellent communication and interpersonal skills to engage with clients and teams.
  • Advanced knowledge of MS Office Suite (Word, Excel, PowerPoint) and collaboration tools (e.g., Slack, Asana).
  • Strong understanding of U.S. employee and contractor payroll systems, including tax forms like W-4, W-9, and 1099s.
  • Exceptional attention to detail, particularly in financial reporting and compliance documentation.
  • Ability to handle confidential information with professionalism and discretion.

Experience:

  • Proven experience assisting U.S. clients in administrative, HR, or operational roles.
  • Demonstrated expertise in U.S. employee and contractor tax documentation, including preparation and submission of W-4, W-9, and 1099 forms.
  • At least 2-3 years of experience in HR management or operations, specifically working with U.S. employees or contractors.
  • A track record of implementing KPIs and SOPs to enhance team productivity.
  • Familiarity with inventory management and purchasing workflows.
  • Competitive Pay Rates
  • Work From Home
  • Support System
  • Long Term/ Permanent work commitment

Technical Requirements

  • Licensed Windows 10 Operating System
  • CPU at least intel core i5
  • 8Gb Ram Memory
  • DSL/ Fiber internet at least 50 mbps
  • With back up internet connection
  • Headset with mic
  • At least 720p Webcam HIP

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About HR and Operations Specialist, Core-VA Solutions

Join our innovative team as an HR and Operations Specialist! In this pivotal role with our company, you will be at the forefront of various essential functions that support our dynamic operations. If you have a knack for human resources, purchasing management, and financial operations, this position offers you the opportunity to thrive in a vibrant environment. You’ll be managing everything from payroll processing to onboarding and offboarding staff, ensuring all processes are smooth and efficient. Your organizational skills will shine as you oversee the purchasing process, manage accounts payable and receivable, and create vital KPIs and SOPs that drive team success. Plus, your strong communication abilities will help foster incredible relationships with our clients, enhancing retention and satisfaction. We believe in a supportive work culture that fosters collaboration, making this position perfect for a proactive leader like you! If you are ready to take on responsibilities that truly make a difference in our operations, apply now and become a pivotal part of our team’s success.

Frequently Asked Questions (FAQs) for HR and Operations Specialist Role at Core-VA Solutions
What are the key responsibilities of the HR and Operations Specialist at your company?

As the HR and Operations Specialist, your key responsibilities will include overseeing purchasing processes, managing accounts payable and receivable, handling invoicing and collections, maintaining HR documentation, processing payroll, monitoring employee attendance, creating KPIs and SOPs, onboarding and offboarding staff, managing software credentials, and enhancing client relationships.

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What qualifications do I need to apply for the HR and Operations Specialist position?

To be considered for the HR and Operations Specialist role, a Bachelor's degree in Business Administration, HR, or a related field is preferred, along with proven experience in administrative, HR, or operational roles, particularly with U.S. employees. Proficiency in HR and financial software, strong organizational skills, and good communication abilities are also essential.

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How does your company support the HR and Operations Specialist in their role?

Our company supports the HR and Operations Specialist through competitive pay rates, a work-from-home arrangement, a solid support system, and a long-term commitment to your professional growth. We believe in providing the tools you need to excel and maintain a work-life balance.

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What tools and software are essential for the HR and Operations Specialist position?

In your role as HR and Operations Specialist, familiarity with HR and financial software like Gusto, QuickBooks, and BambooHR is essential. Additionally, advanced skills in the MS Office Suite, particularly Excel and PowerPoint, along with collaboration tools like Slack and Asana, will be necessary for effective performance in this position.

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What experience is preferred for the HR and Operations Specialist role at your company?

We prefer candidates with at least 2-3 years of experience in HR management or operations, especially working with U.S. employees or contractors. Experience with U.S. employee and contractor tax documentation is also highly beneficial as is a track record of implementing KPIs and SOPs to enhance team productivity.

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Common Interview Questions for HR and Operations Specialist
Can you describe your experience with HR management and how it pertains to the HR and Operations Specialist role?

To answer this question, share specific examples from your past roles where you had key responsibilities in HR management. Highlight any processes you improved, software you used, and how you successfully interacted with employees and management to foster a productive work environment.

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How do you prioritize your tasks as an HR and Operations Specialist?

Discuss your organizational skills and methods you use to prioritize tasks. Explain how you assess urgency and importance, perhaps mentioning specific tools or systems you implement to ensure nothing falls through the cracks.

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What strategies do you use to build strong client relationships?

Explain your approach to communication, responsiveness, and understanding client needs. Share examples where you might have gone above and beyond to ensure client satisfaction and how that impacted retention rates.

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How do you handle confidential information in your previous roles?

Discuss the importance of confidentiality in HR and operations. Explain your adherence to policies and procedures that ensure data protection, along with any relevant examples that demonstrate your professionalism in handling sensitive information.

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Describe a time you implemented a KPI or SOP. What was the outcome?

Provide a clear example of a KPI or SOP you implemented, the rationale behind it, and the specific outcomes achieved. Discuss the positive impact on team productivity and how it streamlined your organization’s processes.

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What financial software are you familiar with, and how have you used it in past roles?

Be specific about your experience with software such as QuickBooks, Gusto, or other financial platforms. Detail the functionalities you used and how your familiarity with these tools supported your success in managing financial transactions or payroll.

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How do you ensure compliance with HR regulations?

Outline the steps you take to stay informed about HR laws and regulations, including any training, meetings, or resources you utilize. Provide examples of situations where you ensured compliance in your previous roles.

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What approach do you take for effective team attendance monitoring?

Share the systems or methods you employ for tracking attendance, setting expectations, and being proactive about addressing attendance issues. Discuss how clear communication plays a role in your approach.

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Can you give an example of how you improved an existing process in a previous HR or operations role?

Present a scenario where you identified a bottleneck or inefficiency in an existing process and detail the steps you took to improve it. Discuss the quantifiable results that followed your changes.

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What do you believe are the key traits of a successful HR and Operations Specialist?

Discuss traits such as strong communication skills, organization, multitasking capabilities, and attention to detail. Elaborate on why these traits are essential for success in the role, providing examples of how they play out in day-to-day functions.

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Full-time, remote
DATE POSTED
December 12, 2024

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