Knowledge Management Lead
Cribl does differently.
What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
Why You'll Love This Role
We seek a visionary Knowledge Management Lead (i.e. “Cribl Librarian”) to transform Cribl's internal information ecosystem, driving organizational efficiency and fostering a culture of knowledge sharing. As part of the Business Operations team, this role will be instrumental in shaping our company's knowledge strategy and in support of a remote-first work environment.
As An Active Member Of Our Team, You Will ...
Content Strategy Development and Maintenance
- Develop and implement a comprehensive knowledge management strategy aligned with Cribl's business objectives, ensuring seamless knowledge access and collaboration in a distributed work environment
- Ensure quality of information is high: culling old content, combining redundant resources, and increasing findability and discoverability
- Partner closely with functional partners to ensure the content shared across company represents the latest and greatest materials and content
Digital Enablement
- Partner with Cribl’s IT team to support the implementation of effective knowledge management technologies to enhance accessibility and collaboration
- Create and drive a roadmap for evolving Cribl's knowledge infrastructure to support future growth and remote work capabilities
Cross-Functional Collaboration
- Partner with People, IT, and other departments to integrate knowledge management into core business processes
- Develop strategies to break down information silos and promote cross-functional knowledge sharing
Change Management and Adoption
- Develop training programs and resources to empower employees in effective knowledge creation, sharing, and utilization
- Cultivate a company-wide culture that values knowledge as a strategic asset
Remote-First Preparedness
- Implement and enable best practices for asynchronous communication and documentation to support remote work
- Create guidelines for virtual knowledge-sharing and mentoring programs
If You Got It - We Want It
- Proven track record in developing and implementing knowledge management strategies
- Experience with change management and driving adoption of new technologies and processes (e.g. Fathom, Smartsheets, Glean)
- Excellent communication and leadership skills, with the ability to influence at all levels of the organization
- Ability to develop, lead, and run effective enablement and training sessions to foster a culture of knowledge management and information sharing
Salary Range ($90,000 - $155,000)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.
Average salary estimate
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At Cribl, we're not just looking for a Knowledge Management Lead; we're in search of a visionary, fun-loving 'Cribl Librarian' who can transform the way our team shares and accesses information. As a remote-first company based in the USA, we believe in empowering our employees to collaborate seamlessly, wherever they are. This role is all about developing and implementing a rich knowledge management strategy that aligns with our dynamic business objectives while ensuring that the information shared across the company is as fresh and accessible as possible. You’ll collaborate with various teams like IT, People, and different departments to break down information silos and foster a culture that values knowledge sharing as a strategic asset. Whether you're training employees on new technologies or developing guidelines for virtual knowledge-sharing, you'll be at the forefront of our organizational efficiency. Working closely with IT, you’ll support the deployment of technologies that enhance accessibility and promote effective communication, especially in a remote work environment. Plus, we’re serious about our employees' growth and well-being, offering a competitive salary range of $90,000 - $155,000 along with a comprehensive benefits package. If you have a passion for fostering knowledge sharing and a knack for developing training programs, we can't wait for you to join the Cribl herd and help us do the best work of our careers together!
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