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Technical Project Manager (Exchange/Trading Platform)

We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure.


Responsibilities
  • Manage complex and large-scale cross-team, cross-functional technology initiatives.
  • Interface with development teams to estimate work efforts, define milestones and manage resources.
  • Deliver results by working with cross-functional teams from design to rollout.
  • Track progress, resolve dependencies, evaluate risks and communicate status to management and project stakeholders.
  • Design and track metrics around initiative goals, and make decisions based on data.
  • Orchestra technology initiatives with business feature deliveries, ensure the coordination between teams to balance out tech and business priorities.
  • Facilitate and maintain documentation with developers for different audiences such as production support playbooks, API documentation.
  • Maintain deployment workflow and improve knowledge discovery to empower the team.


Requirements:
  • 5+ years of relevant work experience in project and/or program management in a software applications environment. 
  • A deep understanding of software development, architecture, and infrastructure.
  • Exposure to Waterfall, Agile development methodologies. Experience as Scrum Master is a plus.
  • Experience communicating with technical and non-technical stakeholders across multiple business units.
  • Excellent problem-solving skills and the ability to align efforts of disparate groups to achieve a common goal.
  • Excellent communication and interpersonal skills. Mentoring skill is a plus.
  • Excellent skills in facilitating meetings, summarizing documentation. 
  • Excellent in setting up processes and driving automation.
  • Excellent in discovering the knowledge and guiding the teams to transform the knowledge and present it to various audiences.
  • Fluent verbal and written English, Mandarin and Cantonese is a big plus.
  • Experience in using JIRA/Confluence.
  • PMP,  CSM, PSM, ACP certifications are preferred.


Life @ Crypto.com


Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.

Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.

Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.

Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.

One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.

Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up

Aspire career alternatives through us - our internal mobility program offers employees a new scope.

Work Perks: crypto.com visa card provided upon joining


Are you ready to kickstart your future with us?


Benefits


Competitive salary

Attractive annual leave entitlement including: birthday, work anniversary

Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up

Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.

Work Perks: crypto.com visa card provided upon joining


Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.



About Crypto.com:


Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.


Learn more at https://crypto.com.


Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.


Personal data provided by applicants will be used for recruitment purposes only.


Please note that only shortlisted candidates will be contacted.

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What You Should Know About Technical Project Manager (Exchange/Trading Platform), Crypto.com

Are you ready to take your career to the next level? At Crypto.com, we’re on the lookout for a passionate Technical Project Manager for our Exchange/Trading Platform team based in the vibrant city of Hong Kong. You'll be part of an innovative crew tackling various ventures projects that are integral to our core business. Your responsibilities will encompass managing complex, large-scale technology initiatives alongside cross-functional teams. This means you will interface directly with development teams, ensuring everyone is aligned on milestones and resources. Not only will you deliver results from design to rollout, but you'll also track progress, resolve dependencies, and evaluate risks, keeping both management and stakeholders in the loop. You will have the hands-on role of designing metrics around project goals, leveraging data to make informed decisions that shape the success of our initiatives. You'll preserve documentation to support various audiences, adapt our deployment workflows, and enhance knowledge sharing among teams. With 5+ years of experience in project management and a solid grasp of software development and architecture, you’ll be set up for success. If you’re excited about working with talented colleagues to revolutionize the world of cryptocurrency—where innovation meets opportunity—then joining Crypto.com might just be the perfect fit for you. Get ready to embrace a transformational work culture that encourages flexibility, creativity, and proactive solutions, all while growing both personally and professionally!

Frequently Asked Questions (FAQs) for Technical Project Manager (Exchange/Trading Platform) Role at Crypto.com
What are the key responsibilities of a Technical Project Manager at Crypto.com?

As a Technical Project Manager at Crypto.com, your key responsibilities include managing large-scale technology initiatives, coordinating with development teams, ensuring progress tracking, and communicating risks and status updates to stakeholders. You’ll also design metrics to gauge project goals and facilitate documentation for different audiences.

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What qualifications are required for the Technical Project Manager role at Crypto.com?

Crypto.com seeks candidates with a minimum of 5 years of experience in project management within software environments. A deep understanding of software development and architectures, along with Agile and Waterfall methodologies, is essential. Certifications like PMP or CSM are a plus, as is fluency in English, Mandarin, and Cantonese.

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How does Crypto.com support the growth of its Technical Project Managers?

At Crypto.com, we prioritize the personal and professional growth of our team members. Technical Project Managers have access to internal mobility programs, training opportunities, and a supportive team environment that fosters skill development, innovative problem-solving, and transformational work culture.

Join Rise to see the full answer
What tools and methodologies does a Technical Project Manager use at Crypto.com?

Technical Project Managers at Crypto.com typically utilize tools like JIRA and Confluence for project tracking and documentation. Familiarity with Agile methodologies and practices like Scrum may also be beneficial in steering cross-functional teams toward success.

Join Rise to see the full answer
What work culture can a Technical Project Manager expect at Crypto.com?

The work culture at Crypto.com is dynamic and supportive. Technical Project Managers are empowered to think big and embrace flexibility with options for hybrid or remote setups. Our environment emphasizes teamwork, diversity, and open communication, as we all strive for our shared goal of bringing cryptocurrency to every wallet.

Join Rise to see the full answer
Common Interview Questions for Technical Project Manager (Exchange/Trading Platform)
Can you describe your experience managing cross-functional technology initiatives as a Technical Project Manager?

In your response, provide specific examples of past projects where you successfully managed multiple teams, showcasing your risk management, communication skills, and ability to meet deadlines. Highlight any tools used, such as JIRA, that aided in effective collaboration.

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How do you prioritize tasks and projects within a technical team?

Demonstrate your ability to assess urgency, impact, and stakeholder needs when prioritizing tasks. Share your methodology and any frameworks you might use, like Agile or Kanban, to organize tasks effectively.

Join Rise to see the full answer
What strategies do you employ to communicate effectively with both technical and non-technical stakeholders?

Discuss specific communication techniques or tools you utilize to bridge gaps between technical and non-technical teams. Mention how you tailor your communication style to different audiences based on their familiarity with the project's technical aspects.

Join Rise to see the full answer
Can you provide an example of how you’ve resolved a project dependency conflict?

Offer a real-life scenario where you identified a dependency issue, the steps you took to address it, and how you coordinated with different teams to facilitate a resolution. Emphasize your problem-solving skills.

Join Rise to see the full answer
What metrics do you think are important to track in technology projects?

Identify key performance indicators (KPIs) that align with the project's goals, such as completion rates, resource allocation, or user engagement. Explain how you leverage these metrics to drive decision-making and project strategy.

Join Rise to see the full answer
How do you ensure that project documentation is comprehensive and clear for different audiences?

Explain your approach to documenting technical processes, enhancements, and project updates. Discuss the importance of clarity and how you cater documentation formats to different stakeholders' needs.

Join Rise to see the full answer
What tools do you commonly use for project management, and how do they benefit a Technical Project Manager?

Share your familiarity with project management tools like JIRA or Confluence and describe how these tools enhance task tracking, team collaboration, and overall project efficiency.

Join Rise to see the full answer
How do you drive automation and process improvement within a team?

Highlight any past experiences where you identified processes that could benefit from automation, and describe the improvements realized as a result. Discuss your approach to instilling a culture of continuous improvement.

Join Rise to see the full answer
In your opinion, what are the biggest challenges facing Technical Project Managers today?

Discuss current industry trends and challenges such as remote work, adapting to rapid technological changes, and the necessity for clear communication across distributed teams. Offer insights on how you would tackle these challenges.

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Why do you want to work for Crypto.com as a Technical Project Manager?

Share your passion for the cryptocurrency sector and how you resonate with Crypto.com’s mission. Discuss your understanding of their work culture and your eagerness to contribute to projects that prioritize innovation and change in the financial landscape.

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Crypto.com has a mission of putting Cryptocurrency in Every Wallet™ as the pioneering payments and cryptocurrency platform.

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Full-time, hybrid
DATE POSTED
March 8, 2025

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