Program Director ESN - job 2 of 3

As a Program Director at Dungarvin, your main responsibilities will include managing personnel, coordinating program operations, developing individual goals and plans, and ensuring quality services. You'll also provide leadership to staff and participate in direct care when necessary, all while fostering a respectful and collaborative environment.

To qualify for the Program Director position at Dungarvin, you'll need a Bachelor’s degree in human services or a related field, at least one year of direct experience working with individuals with developmental disabilities, and two years of management experience. Strong decision-making and communication skills are essential for thriving in this role.

A typical day for a Program Director at Dungarvin is dynamic and engaging. You'll be involved in overseeing program operations, conducting staff training, attending medical appointments for clients, and collaborating with your team to ensure quality care. No two days are the same, providing exciting challenges and opportunities for personal growth.

Absolutely! Dungarvin is committed to the growth and development of our employees. As a Program Director, you will have the opportunity to gain leadership experience, receive ongoing training, and explore various paths for advancement within the organization. Your career journey can be as impactful as the lives you touch.

Dungarvin offers a robust benefits package for Program Directors, including medical, vision, and dental insurance, a 401K plan with employer matching, paid time off, employee assistance programs, and even discounts on national brands. We believe in taking care of our staff so they can focus on what matters most—supporting our clients.

When answering this question, highlight specific experiences you've had, detailing your previous roles, the environments you've worked in, and any relevant skills. Emphasize how you adapted your approach to meet individual needs and the positive outcomes from your interventions.

Discuss your strategies for time management, such as creating prioritized task lists, using project management tools, and delegating responsibilities to your team. Provide examples of how efficient time management has led to successful outcomes in past positions.

Share your philosophy on leadership, emphasizing collaboration and support. Describe how you motivate your team, involve them in decision-making, and foster an inclusive environment. Use examples that showcase your experience in building strong working relationships.

Explain your conflict resolution strategies, focusing on open communication, mediation, and adhering to company policies. Share a specific example if possible, outlining how you facilitated a positive resolution that benefited both parties and the program.

Discuss your techniques for monitoring program quality, such as regular assessments, staff training, and incorporating feedback from clients and families. Highlight any past initiatives you've implemented to improve service standards.

Talk about the structured approach you would take to ensure a smooth transition for new hires. This could include personalized training plans, regular check-ins, and creating opportunities for mentorship from seasoned staff.

Prepare a detailed example of a program you successfully managed, outlining its objectives, your specific role, the challenges faced, and the positive outcomes achieved. Data and feedback can enhance your narrative.

Discuss your commitment to professional development through attending workshops, engaging in training, networking with industry professionals, and reading relevant literature. Highlight how you apply new knowledge in your role.

Articulate your understanding of person-centered care, emphasizing its importance in achieving positive outcomes for individuals. Provide examples of how you have successfully implemented these practices in previous roles.

Craft a response that reflects your values and aligns with Dungarvin's mission. Highlight their focus on making a positive impact and your passion for working in the social services field to help individuals achieve meaningful goals.