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Communications Specialist

Job Title

Communications Specialist

Job Description Summary

Cushman & Wakefield is a leading global commercial real estate services firm for property owners and occupiers with approximately 52,000 employees in nearly 400 offices and 60 countries. In 2024, the firm reported revenue of $9.4 billion across its core service lines of Services, Leasing, Capital markets, and Valuation and other. Built around the belief that Better never settles, the firm receives numerous industry and business accolades for its award-winning culture. Its Americas Communications team stewards the Cushman & Wakefield brand and supports the firm’s leaders and service lines in driving reputation, engagement and value around the world.

The Specialist, Americas Communications supports team efforts to enrich the overall employee experience and company storytelling through high-quality internal communication for the firm’s regional leaders in the U.S. This includes informing and engaging employees and stakeholders through timely, effective and strategic communications. The Specialist, Americas Communications, will work across functional teams to deliver key messages that support business priorities and the firm’s culture, while driving engagement. The ideal candidate thrives in a collaborative environment, shares new ideas and is flexible. This role reports to Cushman & Wakefield’s Sr. Manager, Americas Communications.

Job Description

Responsibilities:

  • Support the execution of communication strategies with content that inspires and engages employees across multiple channels. 

  • Support special projects to ensure employees are receiving the right information at the right time. 

  • Develop a variety of communications materials ranging from emails, internal articles, newsletters, presentations, and digital signage.  

  • Help manage and maintain content for various communication channels including town halls for regional leaders. 

  • Provide comprehensive support in proofreading, editing and ensuring the consistency of the brand voice in all communications.  

 

Qualifications:

  • Bachelor's degree in communications, journalism, public relations or marketing 

  • 3-5 years of experience in internal or corporate communications. 

  • Proven, comparable experience in the job’s areas of responsibility. 

  • Excellent written, interpersonal and storytelling skills. 

  • Experience creating content for social media. 

  • Strong project and time management skills with the ability to balance multiple priorities and projects simultaneously. 

  • Self-motivated with the ability to take initiative while working well in a group environment.  

  • Ability to use sound judgment and demonstrate executive presence when working with senior leaders. 

  • Experience with Microsoft Teams Town Hall a plus. 




Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.


The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.


The company will not pay less than minimum wage for this role.


The compensation for the position is: $63,750.00 - $75,000.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”

Average salary estimate

$69375 / YEARLY (est.)
min
max
$63750K
$75000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Communications Specialist, cw

Are you looking to make a significant impact through communications? Cushman & Wakefield, a prominent global commercial real estate services firm, is searching for a Communications Specialist to join their team in Chicago, Illinois. With a strong commitment to fostering a collaborative and engaging workplace, this position offers an exciting opportunity to enhance the employee experience and tell the Cushman & Wakefield story effectively. In this role, you will craft compelling communication strategies that resonate with the firm’s leaders and employees alike. You'll be responsible for creating diverse materials, from internal articles and newsletters to emails and digital signage, ensuring all communications uphold the brand voice. Your creativity and excellent interpersonal skills will shine as you assist in managing content for town hall meetings and various other communication channels. You'll work closely with cross-functional teams to align key messages with business priorities while driving engagement across the organization. If you thrive in dynamic environments, possess strong project management capabilities, and are passionate about storytelling, this could be the perfect role for you. At Cushman & Wakefield, we believe in the power of collaboration and the importance of sharing innovative ideas. With a supportive team behind you, you’ll play a crucial role in helping the firm communicate effectively and inclusively. So, if you possess a bachelor's degree in communications, marketing, or a related field, and have 3-5 years of experience in corporate communications, we want to hear from you. Join us at Cushman & Wakefield and be part of something bigger than yourself!

Frequently Asked Questions (FAQs) for Communications Specialist Role at cw
What are the key responsibilities of a Communications Specialist at Cushman & Wakefield?

As a Communications Specialist at Cushman & Wakefield, you'll be at the forefront of executing communication strategies that engage and inform employees. Your responsibilities will include developing a variety of communication materials like internal articles, newsletters, and digital signage. You'll also manage content for town halls and ensure that all communications reflect the brand's voice and values.

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What qualifications are required for the Communications Specialist position at Cushman & Wakefield?

The ideal candidate for the Communications Specialist role at Cushman & Wakefield should have a bachelor's degree in communications, journalism, public relations, or marketing. Additionally, 3-5 years of experience in internal or corporate communications, strong writing skills, and the ability to manage multiple projects are essential. Experience creating social media content is a plus too.

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What skills are important for a successful Communications Specialist at Cushman & Wakefield?

Success in the Communications Specialist role at Cushman & Wakefield depends on strong written and interpersonal skills, project management capabilities, and a knack for storytelling. The ability to take initiative, work collaboratively, and engage with senior leaders with an executive presence are also critical components.

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How does Cushman & Wakefield support employee growth and development for a Communications Specialist?

Cushman & Wakefield fosters a culture of growth and learning, offering resources for professional development. As a Communications Specialist, you will have the opportunity to collaborate with diverse teams, gain insights from industry leaders, and participate in company-driven initiatives that enhance your skills and career trajectory.

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What is the salary range for a Communications Specialist at Cushman & Wakefield?

The salary for the Communications Specialist position at Cushman & Wakefield ranges from $63,750 to $75,000 annually. Compensation may vary based on factors such as location, experience, and qualifications, reflecting the firm’s commitment to equitable pay.

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Common Interview Questions for Communications Specialist
Can you describe your experience with internal communications and its significance?

Highlight your previous roles that involved internal communications, discussing specific projects where you effectively engaged employees. Emphasize how fostering open communication strengthens company culture and employee engagement.

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How do you prioritize your tasks when managing multiple communication projects?

Discuss your project management techniques, such as using tools to keep track of deadlines and priorities. Mention specific examples of how you successfully handled tight timelines while ensuring quality in all your communications.

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What approach do you take to ensure brand consistency in your communications?

Talk about your understanding of brand voice and guidelines. Mention processes you have implemented to review content for consistency and share examples of how maintaining a cohesive brand narrative has positively impacted previous organizations.

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How do you engage employees through communication channels?

Share strategies that involve creating interactive content, soliciting feedback, and using various platforms to reach diverse audiences effectively. Provide examples of how engagement metrics guided your communication strategies in previous roles.

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What types of communication materials have you developed before?

Outline your experience with various forms of communication, such as newsletters, presentations, or digital content. Provide examples showing how you tailored materials for specific audiences or events.

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How do you handle constructive criticism on your communication work?

Discuss your openness to feedback, sharing specific situations where you implemented constructive criticism to improve your work. Highlight your commitment to continuous learning and improvement.

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Can you describe a challenging communication project you've worked on?

Provide a specific example of a challenging project, detailing the obstacles you faced and how you resolved them. Emphasize how the outcome benefited the organization and furthered your professional growth.

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What role does storytelling play in effective communications?

Discuss the importance of storytelling in creating relatable and memorable content. Mention techniques you've used to weave narratives into communication materials that resonate with audiences.

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How would you go about measuring the effectiveness of internal communications?

Explain your approach to using both qualitative and quantitative metrics to assess communication effectiveness. Discuss ways you’ve used surveys, feedback forms, and engagement stats to evaluate and refine communication strategies.

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What software tools are you familiar with for creating communication content?

Talk about the tools you have experience with, such as content management systems, graphic design software, or analytics platforms. Share any specific examples of how these tools improved your workflow or communication efficacy.

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DATE POSTED
April 22, 2025

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