Strategic Ops Manager

As a Strategic Ops Manager at David Energy, you will focus on driving core business KPIs through various projects, such as transformation and integration work. Your role involves establishing structured workflows to streamline operations, collaborating with the Customer Success and Engineering teams, and ensuring data-driven decision-making by analyzing data and implementing effective systems.

To qualify for the Strategic Ops Manager role at David Energy, candidates should possess 3+ years of experience in scaling operations in complex environments, alongside advanced data analysis skills in SQL. Strong communication abilities with both technical and non-technical stakeholders are essential for success in this role.

A Strategic Ops Manager at David Energy will thrive in a hybrid work culture, as we encourage a mix of remote and in-office collaboration in New York City. Our environment is characterized by flexibility, innovation, and a drive for clean energy solutions that engage both the operational and business aspects of power management.

In the role of Strategic Ops Manager at David Energy, you will be instrumental in aligning operational processes and tools with customer needs. Your collaboration with Customer Success and Engineering teams will help create an effective operating rhythm that directly enhances the customer experience, through data-driven improvements and efficient service delivery.

The compensation for the Strategic Ops Manager role at David Energy ranges from $150,000 to $175,000, complemented by equity based on experience. Additionally, team members enjoy benefits such as comprehensive medical and dental insurance, a flexible PTO policy, and a 401(k) plan contributing to overall job satisfaction.

When answering this question, consider structuring your response around the STAR method: Situation, Task, Action, Result. Detail the exact context, your specific roles and responsibilities, the strategic actions you took to address inefficiencies, and quantifiable outcomes that showcase your impact on operational efficiency.

In responding to this question, emphasize your analytical techniques and tools, particularly SQL. Share examples of how you gather data, interpret it for operational insights, and implement actionable strategies. Mention any specific data analysis projects where your insights led to tangible improvements.

For this question, illustrate your communication strategy. Discuss how you simplify technical jargon into layman's terms, using analogies and visual aids if necessary. Provide an example of the context and the outcomes of effective communication, ideally emphasizing success and understanding.

Your answer should focus on collaboration and fostering relationships. Highlight how you build rapport with team members from different functions, outline your regular communication practices, and explain how you align team goals to enhance overall project success.

Explain your method for prioritization, such as using a priority matrix or daily planning techniques. Discuss how you assess the urgency and impact of tasks on overall goals, ensuring you meet deadlines without compromising quality.

When responding, mention key considerations like clarity, structure, and the specific needs of team members. Highlight the importance of creating processes that are flexible yet efficient, ensuring they can be adapted as the organization grows.

Share your approach to navigating unclear situations by embracing a proactive mindset, conducting thorough research, and seeking input from stakeholders. Your example could illustrate how you derived concrete actions from vague objectives.

In your answer, detail a specific scenario highlighting your decision-making process. Focus on how you gathered all available information, assessed risks, collaborated with colleagues, and ultimately made a well-informed choice.

Your answer should reflect genuine interest in the mission of David Energy and the impact you wish to make in the clean energy transition. Discuss the innovative aspects of the industry that excite you and how you align your skills with the company’s goals.

Emphasize your commitment to monitoring, evaluating, and refining processes regularly. Discuss the importance of setting quality benchmarks, gathering feedback, and continuously improving operational standards to maintain high levels of consistency.