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Onboarding & Training Manager - Payroll - job 2 of 3

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

What you'll do:

  • Oversee the role-specific new hire onboarding for members of the global Payroll Team

  • Develop a blended training program of remote content delivery as well as e-learning content.

  • Define and track program milestones and KPIs with timely reporting.

  • Deliver observable and measurable learning and evaluation outcomes in line with agreed business needs.

  • Engage with and understand audiences to ensure that programs meet their ongoing needs.

  • Contribute to the development, delivery, and continuous improvement of our core global Payroll enablement programs. 

  • Collaborate with stakeholders and subject matter experts to define, develop and deliver enablement programs that produce maximum impact.

Key qualifications:

  • 3+ years in an enablement, training, onboarding manager role or similar

  • Keen understanding of the payroll audience - minimum two years experience working in a payroll focused role

  • Training or a degree in relevant areas such as learning and development

  • Fast learner with a passion for growth and inspiring others to do the same

  • Outstanding organizational and project management skills, able to prioritize and balance dynamic and conflicting demands under the pressure of deadlines

  • Outstanding interpersonal skills, can quickly build rapport and trust with others and motivate them

  • A clear communicator, speaker, and presenter, fluent in English

  • Able to create engaging, multi-media content, courses, and presentations

  • Results-driven and entrepreneurial with a consistent track record of ‘getting it done’ in a dynamic environment

  • Can demonstrate creative problem-solving and innovative use of resources and tools

  • Experience working in the fast-paced technology sector

  • Reliable and conscientious, with a commitment to delivering the best for your team and the company

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

  • Provided computer equipment tailored to your role

  • Stock grant opportunities dependent on your role, employment status and location

  • Additional perks and benefits based on your employment status and country

  • The flexibility of remote work, including WeWork access where available

DISCLOSURE 

We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications.Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.

We began using Covey Scout for Inbound on the 19th of February, 2025.

For more information about our data protection practices, please visit our Privacy Policy.

You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144.

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.

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Alex Bouaziz
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What You Should Know About Onboarding & Training Manager - Payroll, Deel

At Deel, the role of Onboarding & Training Manager - Payroll is an opportunity to shape the future of our Payroll Team. As part of our dynamic EMEA operations, you'll be leading role-specific onboarding for new hires, ensuring they are set up for success from day one. Your expertise in training and development will shine as you create engaging e-learning content and blended training programs. You’ll define and track key program milestones and KPIs, ensuring that our global Payroll Team not only meets but exceeds business expectations. Engaging with diverse audiences will be essential as you seek to continuously refine our enablement programs—our goal is to provide the best tools for our global teams to hire and manage talent seamlessly. With a keen understanding of payroll and a passion for inspiring growth in others, you’ll collaborate with various stakeholders to foster innovative training solutions that resonate. If you're looking to make a significant impact in a company that is reshaping how organizations hire and pay talent globally, this role at Deel is for you. Come join us in a vibrant culture that values learning, creativity, and collaboration, as we pave the way to a future without hiring borders. Your mission is not only to onboard new team members but also to contribute to a supportive atmosphere where knowledge is shared and opportunities abound. This is an exciting moment to be part of Deel's growth story, and we can’t wait for you to bring your talents on board!

Frequently Asked Questions (FAQs) for Onboarding & Training Manager - Payroll Role at Deel
What are the key responsibilities of an Onboarding & Training Manager - Payroll at Deel?

As an Onboarding & Training Manager - Payroll at Deel, your key responsibilities include overseeing the onboarding process for new hires in the Payroll Team, developing blended training programs, tracking program milestones, and ensuring that training outcomes align with business needs. You'll engage with audiences to tailor programs based on ongoing needs and collaborate with stakeholders to deliver impactful enablement initiatives. Your role is crucial in ensuring that our global teams are equipped with the necessary skills and knowledge to succeed.

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What qualifications are required for the Onboarding & Training Manager - Payroll position at Deel?

For the Onboarding & Training Manager - Payroll position at Deel, candidates are expected to have at least 3 years of experience in enablement, training, or onboarding management. A solid understanding of payroll processes, along with a minimum of 2 years in a payroll-focused role is essential. Additionally, formal training or relevant degrees in learning and development, outstanding organizational skills, and strong communication abilities are required to thrive in this position.

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How does Deel support employee growth for Onboarding & Training Manager - Payroll?

Deel highly values employee growth, especially for roles like the Onboarding & Training Manager - Payroll. The company provides access to tailored resources that foster continuous learning and improvement. You’ll contribute to the development of core enablement programs and have opportunities to engage in professional development tailored to your role. The dynamic culture at Deel encourages innovation and creativity, ensuring that employees can develop their skills and advance their careers.

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What is the company culture like at Deel for the Onboarding & Training Manager - Payroll role?

The company culture at Deel for the Onboarding & Training Manager - Payroll role is characterized by diversity, inclusiveness, and a strong commitment to collaboration. Working in global teams, you'll find an environment that encourages continuous learning and innovation, breaking down hiring borders to connect talent with opportunities worldwide. Employees are nurtured to express their ideas and creativity, making it an exciting place to build a career in payroll management.

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What are the growth opportunities for Onboarding & Training Manager - Payroll at Deel?

As an Onboarding & Training Manager - Payroll at Deel, you can expect significant growth opportunities as the company continues to expand its services globally. Involvement in the development of training strategies and enablement programs can lead to roles with more responsibility and influence within the organization. Furthermore, Deel's commitment to supporting employee advancement allows you to pursue professional development and broaden your expertise in onboarding and training.

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Common Interview Questions for Onboarding & Training Manager - Payroll
Can you describe your experience in onboarding processes, specifically related to payroll?

When answering this question, highlight specific instances where you successfully developed and implemented onboarding programs for payroll teams. Discuss the strategies you employed to engage new hires and ensure they received the necessary training to excel. Demonstrating quantifiable results, such as improved team performance or reduced onboarding time, can also strengthen your response.

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How do you ensure that training programs meet the specific needs of diverse audiences in a global company?

In your response, emphasize your approach to understanding the different needs of your audience. Discuss how you gather feedback from participants, align programs with business objectives, and adjust content for cultural relevance. Examples of how you've tailored previous training sessions successfully for various roles will illustrate your adaptability.

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What strategies do you employ to track and measure the success of your training programs?

For this question, outline your preferred methods for tracking KPIs and milestones related to training programs. Mention tools or software you find useful in data collection, analysis, and reporting. Highlight specific metrics you’ve used in the past to demonstrate the impact of your contributions.

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Can you provide an example of a successful training program you developed for a payroll audience?

Share a detailed example of a training program you've implemented, emphasizing its objectives, content, and delivery methods. Talk about the feedback you received, the participation rates, and how this program positively impacted team performance. Concrete outcomes will help potential employers see the tangible results of your efforts.

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How do you keep your training content engaging and relevant?

In your answer, discuss your use of various multimedia tools and formats to present content, such as videos, interactive quizzes, and discussions. Explain how you stay updated with industry trends, payroll regulations, and employee feedback to ensure your material is current and engaging.

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How would you handle a situation where your training program is not meeting the expected outcomes?

Outline your process for problem identification and evaluation of existing training. Discuss how you would collect feedback from participants and stakeholders to pinpoint what changes need to be made. Share examples of how you've successfully pivoted programs in the past to enhance effectiveness.

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What role do you believe communication plays in training and onboarding?

Express the importance of clear communication in your training and onboarding processes. Highlight how effective communication fosters trust and understanding, ensures participants grasp training content, and contributes to an overall positive experience for new hires.

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What motivates you to inspire others during their onboarding and training?

In your response, reflect on your passion for development and helping others succeed. Discuss any personal experiences that have shaped your view on the importance of onboarding and training, as well as how you see this role contributing to a thriving workplace.

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How do you manage conflicting deadlines and priorities when creating training content?

Describe your strategies for prioritizing tasks and managing time effectively. Talk about how you assess project deadlines against business needs and resources available, and explain any frameworks or tools you use to stay organized while maintaining quality in training content.

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What do you think sets Deel apart as an employer for the Onboarding & Training Manager - Payroll role?

Research and articulate the unique aspects of Deel’s company culture, commitment to diversity, and innovative approach to global hiring. Your answer should reflect your understanding of Deel’s mission and values while expressing your excitement about joining a forward-thinking organization.

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Deel is an American payroll and compliance provider founded in 2019 by Alex Bouaziz, Shuo Wang, and Ofer Simon. The company is based in San Francisco, California and has reported having 2,000 employees in January 2023.

1760 jobs
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CULTURE VALUES
Inclusive & Diverse
Collaboration over Competition
Fast-Paced
Growth & Learning
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Full-time, remote
DATE POSTED
March 5, 2025

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