Customer Support Engineering
Skills
- Technical communication
- Problem solving
- Programming skills in ReactJS, HTML/CSS, JavaScript/TypeScript, Python, SQL, Golang
- Excellent English communication
Responsibilities
- Triaging bugs and feature requests
- Maintaining communication with customers
- Analyzing trends and training the DevRev bot
- Educating users about the product
- Building relationships with customers
- Collaborating with cross-functional teams
Education
- BE/B Tech or equivalent experience
Benefits
- Flexible working hours
- Innovative work environment
- Collaborative culture
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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Our mission is to connect makers (Dev) to customers (Rev). When every employee adopts a “product-thinking” mindset, customer-centricity transcends from a department to become a culture.
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