Global Account Executive, Dallas

As a Global Account Executive at DMS, your primary responsibility will be to generate sales for our Audio Visual systems. This involves identifying sales prospects, analyzing cross-selling and up-selling opportunities, and maintaining strong relationships with both new and existing clients. You will also develop price quotations, execute quarterly sales plans, and collaborate with the installation team to ensure a seamless transition from sale to installation.

To qualify for the Global Account Executive position at DMS, candidates should possess a minimum tertiary education and ideally have at least three years of direct selling experience in the AV/VTC sector. Strong communication skills, an understanding of CRM software, and the ability to work autonomously as well as in a team environment are essential.

Success in the Global Account Executive role at DMS hinges on your communication and negotiation skills, along with a customer service-oriented mindset. It’s crucial to have a mature personality that enables effective interaction with clients and colleagues across various levels of the organization. Additionally, familiarity with sales performance metrics and the ability to handle sensitive matters discreetly will serve you well.

DMS fosters a supportive, positive, and inclusive work environment for its Global Account Executives. You’ll be working within a global framework, collaborating with a motivated team and engaging with multinational technical partners. The opportunity to travel and participate in training and professional development further enriches the experience.

DMS offers a competitive salary, comprehensive career development and training opportunities, and a vibrant team culture. Employees enjoy the prospect of working in a global company alongside multinational partners, creating an engaging and dynamic career experience.

When answering this question, illustrate your approach to building and maintaining client relationships. Highlight specific examples where your relationship selling strategy directly contributed to the success of sales initiatives or customer retention.

Discuss strategies you employ to address objections, such as actively listening to client concerns, providing data-driven responses, and reassessing the value of your solution. Offering a specific instance where you successfully turned an objection into a sale will enhance your answer.

Outline your process for researching potential clients, utilizing tools such as CRM software and networking events. Emphasize your ability to leverage data and analytics to target the right prospects effectively.

Explain your approach to time management and prioritization, including the significance of setting measurable goals. Sharing a method you found effective in past roles can substantiate your response.

Share a specific example of a negotiation where you balanced client satisfaction with the company's profitability. Highlight the techniques you utilized to arrive at a win-win outcome for both parties.

Discuss the various tools or software you’ve used for forecasting sales, explaining how accurate forecasting contributes to business strategy. Mention how your forecasting accuracy has benefited previous employers.

Explain your consultative sales approach, detailing how you would assess their needs and educate them on the benefits of AV solutions. Emphasize the importance of listening and tailoring your pitch accordingly.

Discuss your collaboration with internal teams and the steps you follow post-sale to ensure seamless customer experiences. Mention any techniques or tools you use to communicate effectively with installation teams.

Talk about the continuous learning strategies you employ, such as attending conferences, participating in webinars, and reading industry publications, showcasing your commitment to professional development.

Emphasize the importance of collaboration with internal teams and external partners. Provide examples of how teamwork has led to successful sales outcomes in your previous positions.