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Assistant Manager (07608) - East Mesa - job 1 of 2

Job Description

Job Duties

• Operate all equipment. • Stock ingredients from delivery area to storage, work area, walk-in cooler. • Prepare product. • Receive and process telephone orders. • Take inventory and complete associated paperwork. • Clean equipment and facility approximately daily. • Deliver product by car and then to door of customer. Deliver flyers and door hangers.

Requires

Valid driver’s license with safe driving record meeting company standards. Access to insured vehicle which can be used for delivery. Must pass a background check and have open availability.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Ability to train and lead.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Ability to maintain cost controls.

Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from over up to 500 degrees or higher. Sharp edges and moving mechanical parts.

SENSING: Talking and hearing on the telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.

TEMPERMENTS: The ability to direct activities, perform repetitive tasks, work along and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

STANDING: Most tasks are performed from a standing position. Walking surfaces include ceramic tile “bricks” with linoleum in some food process areas. Height of work surfaces is between 36” and 48”.

WALKING: Walking is generally in short distances for short durations.

Delivery personnel must travel between the store and the delivery vehicle and from the delivery vehicle to the customer’s location.

SITTING: Paperwork is normally completed in an office at a desk or table.

LIFTING: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3’ x 1.5’. Cases are usually lifted from floor and stacking onto shelves up to 72” high.

CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried form the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas, sides, and beverages while performing “walking” and “climbing” duties.

DRIVING: Deliver pizzas within a designated delivery area. A team member may make several deliveries per shift.

PUSHING: Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24”-30” and requires a force of up to 7.5 pounds to push. Trays may also be pulled.

CLIMBING: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.

STOOPING/BENDING: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 40-45 seconds at a time, repeated continuously during the day. Forward bending is also present at the front counter when stocking ingredients.

CROUCHING/SQUATTING: Performed occasionally to stock shelves and to clean low areas.

REACHING: Reaching is performed continuously; up, down, and forward. Workers reach above 72” occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. 

Additional Information

At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino’s store owners, 90% of which started as delivery drivers and pizza makers in our stores!

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Average salary estimate

$35000 / YEARLY (est.)
min
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$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager (07608) - East Mesa, Domino's

As an Assistant Manager at Domino's in East Mesa, you’ll be an integral part of our team, ensuring that our operations run smoothly and efficiently. Your day-to-day will involve operating various equipment, stocking ingredients, and preparing our beloved products for our customers. A big part of your role will be receiving and processing telephone orders while also managing inventory and completing the necessary paperwork. You’ll also have the exciting task of delivering pizzas right to our customers' doors, so a valid driver’s license and a reliable vehicle are a must! The Assistant Manager role requires strong communication skills, as you'll interact with both customers and co-workers, training and leading team members along the way. You’ll need to be comfortable with basic math to handle cash transactions and maintain cost controls. Working at Domino's means you might face varying weather conditions and sometimes cramped spaces, but the rewarding experience in a fast-paced environment is truly fulfilling. Whether you're prepping ingredients, cleaning equipment, or navigating the unique challenges of delivery, every shift is an opportunity to contribute to our mission of delivering quality food with great service. Join us, and be a part of a brand that values its employees and creates numerous opportunities for growth. We’re excited to welcome someone who’s ready to make a difference at Domino's East Mesa!

Frequently Asked Questions (FAQs) for Assistant Manager (07608) - East Mesa Role at Domino's
What are the key responsibilities of the Assistant Manager at Domino's East Mesa?

The key responsibilities of the Assistant Manager at Domino's East Mesa include operating all equipment, managing the stocking of ingredients, preparing products, processing telephone orders, taking inventory, and ensuring a clean work environment. You will also be involved in delivering products to customers, which requires a valid driver's license and safe driving record.

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What qualifications do I need to apply for the Assistant Manager position at Domino's East Mesa?

To apply for the Assistant Manager position at Domino's East Mesa, candidates must have a valid driver’s license, a safe driving record, and access to an insured vehicle for deliveries. Additionally, strong communication skills, the ability to work under pressure, and some knowledge of basic math for cash handling are essential.

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What does the training process look like for new Assistant Managers at Domino's East Mesa?

At Domino's East Mesa, the training process for new Assistant Managers is hands-on, provided on the job. This training includes pouring time into learning operational tasks, effective customer communication, team leadership, and navigating the delivery area efficiently.

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Is experience in the food industry necessary for the Assistant Manager role at Domino's East Mesa?

While prior experience in the food industry can be beneficial for the Assistant Manager role at Domino's East Mesa, it is not strictly necessary. We value enthusiasm, a willingness to learn, and a commitment to delivering exceptional service just as much.

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What are the working conditions like for an Assistant Manager at Domino's East Mesa?

The working conditions for an Assistant Manager at Domino's East Mesa involve various tasks performed in a fast-paced environment. Team members may work in varied temperatures, and exposure to outdoor elements may occur during deliveries. Overall, it’s a dynamic environment that requires both physical and mental agility.

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Common Interview Questions for Assistant Manager (07608) - East Mesa
What strategies would you use to manage a busy shift as an Assistant Manager at Domino's?

To effectively manage a busy shift at Domino's as an Assistant Manager, I would prioritize tasks based on urgency, communicate clearly with team members about their roles, and ensure that we work together to fulfill orders promptly while maintaining quality service.

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Can you describe a time you resolved a customer complaint while working in a management role?

In my previous experience, a customer expressed dissatisfaction with their order. I listened attentively, acknowledged their concerns, and offered a solution that included a complimentary item and ensured their next experience would be flawless, demonstrating that I value customer satisfaction.

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How would you handle a situation where a team member is not meeting performance expectations?

If a team member at Domino's East Mesa is not meeting performance expectations, I would approach them privately to discuss specific areas of concern. I would provide constructive feedback, set achievable performance goals, and offer support and resources to help them improve.

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What do you think is the most important quality for an Assistant Manager at Domino's?

The most important quality for an Assistant Manager at Domino's is effective communication. Being able to clearly articulate expectations, provide feedback, and maintain a collaborative team atmosphere is crucial to ensure a smooth operation.

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How do you stay organized when managing multiple tasks at once?

To stay organized as an Assistant Manager at Domino's, I prioritize my tasks using a checklist, focusing on high-impact areas first, and regularly communicating with my team to delegate effectively and ensure everyone stays on track.

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As an Assistant Manager, how would you motivate your team during a challenging shift?

I would motivate my team during challenging shifts by recognizing their hard work, offering incentives for meeting goals, and fostering a positive atmosphere. Regular encouragement and spotlighting individual contributions can energize the team.

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How would you improve the efficiency of operations at Domino's?

Improving efficiency at Domino's involves assessing current processes, identifying bottlenecks, and implementing strategies such as streamlined communication between team members, regular training, and use of technology to track orders and inventory effectively.

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What approaches do you take to ensure food safety and quality in your restaurant?

To ensure food safety and quality at Domino's, I adhere strictly to all health regulations, perform regular quality checks, and train staff on proper food handling techniques while emphasizing the importance of maintaining cleanliness at all times.

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Describe a time when you had to adapt to a significant change in your workplace.

When my previous company implemented a new ordering system, I took the lead in training staff. I adapted by staying informed about the system and facilitating workshops, ensuring everyone felt equipped and confident in using the new technology.

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What customer service techniques do you believe are essential as an Assistant Manager?

As an Assistant Manager, essential customer service techniques include active listening, empathy, effective communication, and timely resolution of any issues. It’s crucial to understand the needs of customers while ensuring they feel valued.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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April 21, 2025

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