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Assistant Manager(03392) - 50 Mt. Bethel Rd. - job 2 of 3

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

· For short distances for short durations

· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

· To move trays which are placed on dollies.

· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Trays may also be pulled.

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

· During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station.

· Toe room is present, but workers are unable to flex their knees while standing at this station.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

· Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

· Eye-hand coordination is essential. Use of hands is continuous during the day.

· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

· Deliver product by car and then to door of customer.

· Deliver flyers and door hangers.

Requires

· Valid driver's license with safe driving record meeting company standards.

· Access to insured vehicle which can be used for delivery.

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Average salary estimate

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What You Should Know About Assistant Manager(03392) - 50 Mt. Bethel Rd., Domino's

Are you ready to level up your career? At Domino's Pizza, we are on the lookout for an enthusiastic Assistant Manager for our store located at 50 Mt. Bethel Rd., Warren, NJ. If you have a natural ability to lead and coordinate tasks while keeping a smile on your face, this opportunity is tailor-made for you! As the Assistant Manager, you will oversee all the daily operations during your shift, from cost and inventory control to providing exceptional customer service. Your main responsibility will involve leading a team to ensure everything runs smoothly while enforcing company policies and standards. You will also be in charge of staffing, keeping track of paperwork, and ensuring that our product quality stays top-notch. We believe in a fun and flexible working environment where hard work is rewarded. If you've had experience in similar roles or just feel that management is your calling, we'd love for you to apply. Let’s make Domino's the best in pizza delivery together! Take charge of your future today and join our fantastic team!

Frequently Asked Questions (FAQs) for Assistant Manager(03392) - 50 Mt. Bethel Rd. Role at Domino's
What are the main responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your responsibilities will include overseeing daily store operations, managing inventory and cash controls, ensuring exceptional customer service, and leading a dedicated team. You will also handle staffing, conduct paperwork, and uphold company policies while encouraging team members to perform at their best.

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What qualifications do you need to apply for the Assistant Manager position at Domino's Pizza?

To become an Assistant Manager at Domino's Pizza, you should possess a strong foundation in leadership, proven experience in a customer-focused environment, and good organizational skills. Although a previous management background is advantageous, it is not mandatory as we offer on-the-job training to help you succeed.

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How does advancement work as an Assistant Manager at Domino's Pizza?

At Domino's Pizza, the advancement opportunities are rich and varied. Many of our Assistant Managers quickly progress to General Managers, and some even become franchise owners! You’ll find a career path that promotes your growth and success while working with a company known for its commitment to its team members.

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What skills are essential for an Assistant Manager at Domino's Pizza?

Essential skills for an Assistant Manager at Domino's Pizza include effective communication, strong multitasking abilities, good judgment, basic math skills for cash handling, and a customer-oriented attitude. You will also need to lead by example and foster a positive team environment while maintaining quality and efficiency.

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What does the training for an Assistant Manager at Domino's Pizza involve?

Training for the Assistant Manager position at Domino's Pizza is thorough and supportive, focusing on both operational leadership and customer service excellence. You will receive hands-on training that covers everything from managing daily operations to understanding inventory control and customer interactions.

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Common Interview Questions for Assistant Manager(03392) - 50 Mt. Bethel Rd.
What makes you a good fit for the Assistant Manager role at Domino's Pizza?

To answer this effectively, highlight your leadership experience, commitment to quality customer service, and ability to motivate a team. Mention specific examples from past roles that demonstrate your skills in these areas, making sure to relate them back to how they would benefit the Domino's team.

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How do you handle difficult customers while working in a fast-paced environment?

When addressing difficult customers, remain calm and composed. Start by actively listening to their concerns, showing empathy, and prioritizing a resolution. Share your method for diffusing situations, possibly using a real example from your past to illustrate your problem-solving abilities.

Join Rise to see the full answer
Can you describe a time you successfully led a team?

Be prepared to share a detailed example of a time when you led a team effectively. Focus on your leadership style, how you motivated team members, and ensured that everyone worked towards a common goal. Making the connection to pizza delivery or customer service will be a definite plus.

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What strategies would you implement to maintain inventory control?

Discuss the importance of regular inventory checks, using sales data to forecast needs, and training team members to adhere to stocking protocols. Share any past experiences where your strategies led to improved efficiency or reduced waste.

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How do you prioritize tasks in a busy store environment?

Illustrate your ability to prioritize by describing your organizational tactics, such as creating a task list or delegating responsibilities based on urgency. Provide examples of how you've successfully balanced multiple responsibilities in a previous job.

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What role does teamwork play in a successful pizza store?

Emphasize that teamwork is crucial in the pizza industry, as smooth communication and collaboration improve efficiency and customer satisfaction. Provide an example of how you've worked as part of a team to achieve a common goal in a previous role.

Join Rise to see the full answer
How do you ensure adherence to company policies in your team?

Discuss your approach to leading by example, holding regular team meetings to review policies, and providing feedback. Share how you handle situations where team members may stray from these policies, ensuring you maintain a positive working environment.

Join Rise to see the full answer
What do you think is the most important aspect of customer service in a pizza delivery role?

Highlight that timely delivery and courteous interactions are key factors. Discuss how you would train staff to acknowledge customers positively, ensuring that every order leaves a lasting impression.

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What steps would you take to maintain store cleanliness and safety?

Explain the importance of regular cleaning schedules, staff accountability, and safety training. Illustrate how your past experiences reinforce the value of a clean and safe work environment in achieving high customer satisfaction.

Join Rise to see the full answer
Why do you want to work for Domino's Pizza?

Share specific reasons, such as your admiration for the company's commitment to community and team-oriented culture. Discuss how you believe that the Assistant Manager role aligns with your career goals and values.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 21, 2025

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