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Assistant Manager(03392) - 50 Mt. Bethel Rd. - job 3 of 3

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

· For short distances for short durations

· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

· To move trays which are placed on dollies.

· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Trays may also be pulled.

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

· During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station.

· Toe room is present, but workers are unable to flex their knees while standing at this station.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

· Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

· Eye-hand coordination is essential. Use of hands is continuous during the day.

· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

· Deliver product by car and then to door of customer.

· Deliver flyers and door hangers.

Requires

· Valid driver's license with safe driving record meeting company standards.

· Access to insured vehicle which can be used for delivery.

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Average salary estimate

$42500 / YEARLY (est.)
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$35000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager(03392) - 50 Mt. Bethel Rd., Domino's

If you're ready to take the next step in your career, Domino’s Pizza is looking for an enthusiastic Assistant Manager at our 50 Mt. Bethel Rd. location in Warren, NJ! As the right-hand person to the store manager, you will oversee daily operations, ensuring everything runs smoothly during your shift. You have a knack for leadership and thrive in a fast-paced environment, setting the example for your team members. Key responsibilities include managing cost controls, keeping track of inventory, enforcing policies, and delivering top-notch customer service. Your judgment and ability to multitask will come in handy as you handle staffing and maintain store cleanliness. This position isn't just a job; it's an excellent opportunity for growth within the company! Many of our successful store managers and franchise owners started their journey as delivery drivers or assistant managers. Plus, you're joining a fun and flexible company that values diversity and encourages personal and professional development. At Domino's, we take pride in our team and our mission to be the best in pizza delivery. If you’re self-motivated and looking for a chance to shine, this is the role for you. Come and show us what you’ve got - apply now and take the next step toward becoming a leader in our store team!

Frequently Asked Questions (FAQs) for Assistant Manager(03392) - 50 Mt. Bethel Rd. Role at Domino's
What are the main responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you'll be responsible for overseeing daily operations including cost control, inventory management, staffing, and customer service. Your leadership and judgment are crucial as you set the example for your team during shifts and ensure compliance with company policies.

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What skills are required to excel as an Assistant Manager at Domino's Pizza?

To thrive as an Assistant Manager at Domino's Pizza, you'll need strong leadership, decision-making skills, and the ability to multitask. A good grasp of mathematics for cash handling and inventory control, alongside excellent communication skills to interact with team members and customers is essential.

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What opportunities for advancement exist for Assistant Managers at Domino's Pizza?

Assistant Managers at Domino's Pizza have several advancement opportunities. Many team members start as drivers or assistants and move up to become store managers, and ultimately may even become franchise owners within the company, signaling a clear career pathway for motivated individuals.

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How does Domino's Pizza promote diversity within its team for the Assistant Manager role?

Domino's Pizza is committed to recognizing and valuing individual differences within its team. The company actively fosters an inclusive environment, where unique talents and contributions are appreciated, allowing all team members to reach their highest potential.

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What does the training process look like for new Assistant Managers at Domino's Pizza?

New Assistant Managers at Domino's Pizza can expect on-the-job orientation and training tailored to familiarize them with company policies, operational tasks, and customer service standards. This hands-on approach ensures that new hires feel confident and prepared for their responsibilities.

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Common Interview Questions for Assistant Manager(03392) - 50 Mt. Bethel Rd.
How would you handle a conflict between team members as an Assistant Manager?

When faced with a conflict between team members, I would address the situation promptly, facilitating a discussion to ensure both perspectives are heard. It’s important to promote a team-oriented environment by finding a resolution that fosters collaboration and understanding.

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Can you describe your experience with cash management and inventory control?

In my previous role, I was responsible for managing cash registers and conducting regular inventory audits. I ensured accurate financial records and optimized stock levels, which helped maintain profitability while minimizing waste, essential for the Assistant Manager role at Domino's Pizza.

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How do you motivate your team during busy shifts?

I believe in leading by example and creating a positive work environment. I often use encouragement and recognition to keep the team motivated during peak hours, making sure everyone remains focused on our common goal of providing excellent customer service.

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What strategies would you implement to improve customer service in the store?

To enhance customer service, I would focus on training the team in handling customer inquiries effectively and efficiently. Implementing feedback systems to gather customer opinions can also provide invaluable insights for continuous improvement.

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How do you prioritize tasks and manage time effectively during your shifts?

I prioritize tasks by assessing their urgency and impact on operations. I utilize checklists and delegate responsibilities to ensure all critical tasks, from customer service to inventory management, are completed on time for a smooth shift.

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Can you share an example of how you handled a challenging customer situation?

I once dealt with a disgruntled customer regarding an order mistake. I listened attentively to their concerns, apologized sincerely, and offered them a replacement pizza along with a discount. The customer left satisfied, which reinforced my belief in prioritizing customer happiness.

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What qualities do you believe make an effective leader as an Assistant Manager?

An effective leader should demonstrate strong communication skills, empathy, and the ability to motivate and inspire others. They should also be decisive and lead by example, embodying the values of teamwork and accountability.

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How would you ensure compliance with health and safety standards in the store?

I would conduct regular training sessions to keep the team informed about health and safety standards, alongside routine inspections of the store to ensure compliance. I believe fostering a culture of accountability and safety is key in the Assistant Manager role.

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What steps would you take to improve store profitability?

To enhance store profitability, I would analyze sales data to identify high-performing products and seasonal trends. Implementing strategic marketing efforts and controlling food costs through effective inventory management can significantly contribute to the bottom line.

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Why do you want to work as an Assistant Manager at Domino's Pizza?

I am passionate about the food industry and admire Domino's reputation for quality and customer service. The opportunity for advancement and the dynamic team culture align perfectly with my career aspirations, making this position an exciting choice for me.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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