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Assistant Manager(03938) - 5951 Post Rd, N. Kingstown

Company Description

We are focused on developing an inclusive culture, with dignity and respect for all, where team members can grow, thrive and bring their best selves to work every day. The diversity of our workforce is what helps to make us an enduring brand, where we can grow and thrive together.

Job Description

The chief responsibility of Assistant Managers for Domino's is to provide managerial assistance to the store's General Manager in running and implementing operating standards in the restaurant. Assistant Managers must be adaptable and self-motivated, and have a passion for customer service. Domino's is looking for someone who thrives in a fast paced yet fun working environment and can help maintain a positive crew morale. Assistant Managers also have to know how to prepare pizzas and how best to deliver to designated places where the orders have been made. They also need to drop off nightly deposits and do the paperwork needed when the General Manager is not around. Cash management, people management and time management skills are all required for the position.


While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals. This job can be physically demanding: the team member may be required to use hand repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch or stoop or kneel.


Some specific duties of an Assistant Manager are:

  • Counting inventory and supplies on a nightly basis
  • Analyze labor and sales on a continual basis
  • Ensure facility and equipment cleanliness based on company standards
  • Efficient employee supervision
  • Interviewing, hiring and onboarding new team members
  • Preparing and packaging food products
  • Cleaning and maintenance of the store and its equipment
  • Rotating commissary deliveries

Qualifications

We will ensure you are trained and have a positive learning experience when you join our team. Starting wage for all newly hired assistant managers is based on prior experience, but generally starts out at minimum wage with raises available based on performance reviews by the Regional Supervisors.

Assistant Managers must:

  • Be at least 18 years of age
  • Have a minimum two years of customer service or restaurant experience preferred
  • Be enthusiastic and willing to learn
  • Be able to work with minimal supervision
  • Be able to motivate and build solid, cohesive teams
  • Have strong communication and problem solving skills
  • Be customer service oriented
  • Be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
  • Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$32500 / YEARLY (est.)
min
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$30000K
$35000K

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What You Should Know About Assistant Manager(03938) - 5951 Post Rd, N. Kingstown, Domino's

Join the team at Domino's as an Assistant Manager at our North Kingstown location on Post Road! If you’re someone who thrives in a dynamic, fast-paced environment and possesses a passion for exceptional customer service, this role might just be your perfect fit. The Assistant Manager will work closely with the store's General Manager to help maintain operational excellence while nurturing a positive team atmosphere. Your responsibilities will include everything from managing inventory and supervising staff to preparing delicious pizzas and handling cash management. At Domino's, we pride ourselves on fostering an inclusive culture where everyone can grow and bring their best selves to work. If you’re adaptable, self-motivated, and eager to learn, you’ll find plenty of opportunities to shine in this role while engaging with our vibrant community. We're looking for enthusiastic individuals who can not only keep up with our quick service demands but also help spread joy through our food. Plus, with competitive starting wages and performance-based raises, you'll be rewarded for your dedication and hard work. Take the first step in your management career and join us in serving the best pizza in North Kingstown!

Frequently Asked Questions (FAQs) for Assistant Manager(03938) - 5951 Post Rd, N. Kingstown Role at Domino's
What are the key responsibilities of an Assistant Manager at Domino's in North Kingstown?

The primary responsibilities of an Assistant Manager at Domino's in North Kingstown include supporting the General Manager in daily operations, managing staff, ensuring cleanliness in the store, handling cash management, and maintaining product inventory. You'll also prepare food, supervise employees, and contribute to a positive customer experience.

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What qualifications do I need to become an Assistant Manager at Domino's?

To become an Assistant Manager at Domino's, candidates must be at least 18 years old and have a minimum of two years of customer service or restaurant experience. Strong communication skills, the ability to motivate a team, and a customer-oriented attitude are essential for success in this role.

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How does Domino's support Assistant Managers in their training and development?

Domino's is dedicated to ensuring a positive learning experience for new Assistant Managers. They provide thorough training on operational standards, customer service, and team dynamics, equipping you with the skills necessary to excel in your role and advance your career within the company.

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What is the work environment like for an Assistant Manager at Domino's?

The work environment for an Assistant Manager at Domino's is vibrant and fast-paced. The duties can be physically demanding and the atmosphere is often bustling; however, there is a strong emphasis on teamwork and supporting one another to create a fun workplace. You'll be surrounded by passionate teammates who are dedicated to delivering great service.

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What are the physical requirements for the Assistant Manager position at Domino's?

As an Assistant Manager at Domino's, you will need to be capable of standing for long periods, lifting heavy items (up to 50 pounds), and being active during your shifts. Tasks will require walking short distances, bending, reaching, and some occasional climbing, depending on the demands of the day.

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Common Interview Questions for Assistant Manager(03938) - 5951 Post Rd, N. Kingstown
What strategies do you use to manage a team effectively?

When managing a team, I focus on clear communication and setting expectations. Building a strong rapport with team members helps foster trust and motivates them to do their best. I also believe in recognizing accomplishments and encouraging a collaborative environment to tackle challenges efficiently.

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How would you handle a difficult customer complaint?

In handling a difficult customer complaint, I prioritize listening actively to the customer's concerns, empathizing with their frustration, and finding a solution that aligns with company policies. My goal is to ensure the customer feels heard and valued while rectifying the situation to the best of my ability.

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What experience do you have with cash management?

In my previous roles, I have been responsible for handling cash transactions, conducting nightly audits, and preparing deposits. I am meticulous with details and ensure that all cash handling adheres to company protocols to maintain accuracy and security.

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Can you provide an example of a time you improved team morale?

Absolutely! At my previous job, I initiated a recognition program where team members received shout-outs for their hard work during busy shifts. This not only boosted morale but also created a positive competitive atmosphere that encouraged everyone to perform their best.

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How do you prioritize tasks during busy shifts?

During busy shifts, I rely on effective prioritization by assessing immediate needs versus long-term goals. I focus on tasks that directly impact customer service first, delegate where appropriate, and utilize downtime during slower periods to prepare and organize for the next rush.

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What do you find most rewarding about a management position?

One of the most rewarding aspects of a management position is witnessing the growth of team members. It's fulfilling to mentor and guide them, helping them develop their skills and reach their personal and professional goals while contributing to a shared success.

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How would you ensure compliance with health and safety standards?

Ensuring compliance with health and safety standards involves regular training and communication with the team about best practices. Conducting frequent checks on equipment cleanliness, food safety measures, and proper handling procedures is crucial for maintaining a safe environment.

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Describe a time you had to adapt to a significant change at work.

In my last role, we underwent a software change that altered our inventory management processes. I quickly adapted by seeking help from tech support and learning the new system efficiently. I then organized training sessions to help the rest of the team transition smoothly.

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Why do you want to work as an Assistant Manager at Domino's?

I am eager to work as an Assistant Manager at Domino's because I admire the company's focus on community and team development. I appreciate the commitment to providing great customer service and believe my background in management aligns perfectly with the dynamic environment at Domino's.

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What skills do you believe are essential for an Assistant Manager?

Essential skills for an Assistant Manager include strong leadership abilities, effective communication, problem-solving capabilities, cash management experience, and a deep understanding of customer service. Being adaptable and fostering teamwork are also crucial to success in this role.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 16, 2025

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