Cashier MAST - Summer 25

As a Cashier at Crystal Mountain, you’ll serve both alcoholic and non-alcoholic beverages, ensuring that patrons have a fantastic experience. You'll manage the POS system to accurately process payments and balance the cash register. Customer interaction is key, as you'll assess their needs and preferences while keeping the work area clean and organized.

To be eligible for the Cashier role at Crystal Mountain, applicants must possess a Washington MAST Card and a Washington Food Handler Card. Additionally, positive communication skills and accessibility to work evenings and weekends are essential to thrive in this team-oriented role.

Working as a Cashier at Crystal Mountain comes with fantastic perks, including free Alterra season passes for you and dependents under 25, discounted ski and snowboard lessons, and exclusive employee-only events. You’ll also receive discounts on food, beverage, and gear, making this role not only fun but rewarding!

The Cashier position at Crystal Mountain offers a competitive wage range of $16.50 to $18.00 per hour, plus tips, which can significantly enhance your earnings during this busy summer season, especially with the influx of guests eager to experience our exciting resort.

Cashiers at Crystal Mountain enjoy a vibrant, fast-paced environment amidst stunning natural settings. You’ll work with a dedicated team of outdoor enthusiasts and serve guests from all over who come to relish in the resort's amenities, creating a work experience that is both lively and rewarding.

When dealing with difficult customers, maintaining a calm and positive demeanor is crucial. Listen to their concerns, empathize, and try to find a solution that satisfies their needs while adhering to company policies. This approach helps build rapport and often turns a negative experience into a positive one.

In my previous roles, I've gained substantial experience using POS systems, including processing payments accurately and managing transactions efficiently. I believe my familiarity with POS technology will allow me to quickly adapt to the system used at Crystal Mountain.

A Washington MAST Card is crucial for any Cashier working with alcohol. It ensures that the employee is trained in responsible alcohol service and compliance with state laws, fostering a safe environment for both guests and staff.

Excellent customer service is built on attentiveness, a friendly attitude, and the ability to anticipate customer needs. It’s essential to create an inviting atmosphere while being knowledgeable about the menu items and offerings to assist guests effectively.

During busy shifts, I prioritize tasks by assessing immediate needs while keeping communication open with team members. Utilizing time management skills helps ensure each patron receives prompt service without compromising quality.

Teamwork is vital in a fast-paced environment, especially in a resort setting where collaboration enhances efficiency. I believe supporting one another and communicating effectively leads to a seamless workflow, ultimately improving the guest experience.

To ensure compliance with food safety regulations, I always follow best practices, such as maintaining cleanliness, checking expiration dates, and ensuring proper food storage. I also stay updated on local regulations and continue education on food safety protocols.

If I noticed a colleague not adhering to safety protocols, I would approach them respectfully to discuss my concerns. Ensuring everyone's safety is paramount, and I would also inform a manager if the issue persisted to maintain a safe environment for all.

Being located in a resort like Crystal Mountain enhances the Cashier role by creating a unique, dynamic work atmosphere where every day presents new interactions with guests. The excitement of the resort contributes to a lively workplace, cultivating a sense of community and enjoyment.

I want to work as a Cashier at Crystal Mountain because it combines my passion for the outdoors with my enthusiasm for providing great service. The opportunity to be part of a team dedicated to enhancing guest experiences while surrounded by such natural beauty truly excites me.