Customer Service Rep(02542) - 360 E. Broadway

As a Customer Service Representative at RPM Pizza, you will be responsible for providing excellent customer service by taking orders, maintaining a clean store environment, and representing our brand positively. You'll engage with customers, help them with their orders, and ensure they have a pleasant experience.

To become a Customer Service Representative at RPM Pizza, you need to be at least 16 years old and possess a positive attitude with strong communication skills. Basic math skills are essential for handling transactions, and a willingness to learn is key to success in this role.

RPM Pizza offers several benefits to its Customer Service Representatives, including flexible hours, competitive pay, medical, dental, and vision insurance for those working over 30 hours a week, a 401K program, and opportunities for advancement through RPM Pizza College.

At RPM Pizza, we believe in developing our team members through comprehensive training programs. Customer Service Representatives will complete world-class training to prepare them for their roles, and we provide opportunities for further development through RPM Pizza College.

Customer Service Representatives at RPM Pizza can expect a fun and fast-paced work environment. You'll work as part of a diverse team that fosters positivity and collaboration while you engage with customers in a dynamic atmosphere.

Yes! RPM Pizza is known for promoting from within. As a Customer Service Representative, you'll have the opportunity to advance through training programs and potentially work towards owning your own Domino’s store in the future.

Interested candidates can apply for the Customer Service Representative position at RPM Pizza through the Domino’s careers page. Make sure to highlight your relevant skills and enthusiasm for customer service in your application!

When dealing with difficult customers, it’s important to remain calm and listen actively to their concerns. Validate their feelings, apologize for any inconvenience, and try to resolve the issue promptly. Show that you care about their experience at RPM Pizza.

To me, excellent customer service means going above and beyond to ensure the customer leaves with a smile. It involves active listening, effective communication, and a genuine desire to help solve problems and enhance their experience. At RPM Pizza, this creates a loyal customer base.

In a fast-paced environment like RPM Pizza, multitasking is key. I would explain a situation in which I efficiently managed taking orders while handling the cash register and assisting my team with food preparation. Emphasizing teamwork and time management will reflect well.

I’m motivated to apply for the Customer Service Representative position at RPM Pizza because I admire your commitment to both customers and employees. I want to be part of a brand that values community and teamwork while serving delicious pizzas.

I would promote RPM Pizza by highlighting our quality products, customer service, and community involvement. Sharing stories about how we give back to the community and featuring pizza specials or deals can also attract customers.

Important skills for a Customer Service Representative include strong communication, problem-solving abilities, and the capacity to work well under pressure. Teamwork and a positive attitude are also crucial to align with the culture at RPM Pizza.

To ensure accuracy when taking orders, I would repeat the order back to the customer and ask for confirmation. Using proper digital tools available at RPM Pizza also helps me keep track of customized requests and special instructions.

I enjoy the dynamic nature of customer service, as every interaction is a chance to create a positive experience! Being able to brighten someone’s day or resolve an issue brings me satisfaction, particularly in a fun environment like RPM Pizza.

If I don’t know the answer to a customer’s question, I would assure them I’m happy to find out. I’d either consult with a team member or gather the necessary information for a follow-up. Transparency shows customers we value their inquiries at RPM Pizza.

My long-term career goal is to develop a strong foundation in customer service, with the aspiration to advance into management or even ownership in the future. RPM Pizza’s commitment to training and career advancement aligns perfectly with my aspirations.