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Delivery Expert (06382) - job 1 of 2

Company Description

Our mission

To recognize, appreciate, value, and utilize the unique talents and contributions of all individuals. To create an environment where all Team Members, because of their differences, can reach their highest potential.

Our Purpose

Domino’s is a Purpose-Inspired and Performance-Driven company with Exceptional People committed to Feed the Power of Possible One Pizza at a Time

What We Believe

Do the Right Thing

Put People First

Create Inspired Solutions

Champion Our Customers

Grow and Win Together

How Will We Win

Dominant #1

Double Down on Carryout

Provide Best-In-Class Delivery Service

Maintain Strongest Enterprise Profitability

Protect Business from Risk

Support a Foundation built by Great People and the Work They Do Every Day

How Do We Work

Leadership of Self

Leadership of Others

Job Description

• Operate all equipment.

• Stock ingredients from delivery area to storage, work area, walk-in cooler.

• Prepare product.

• Receive and process telephone orders.

• Take inventory and complete associated paperwork.

• Clean equipment and facility approximately daily.

 

Training

Orientation and training provided on the job as well as On-Line and Classroom.

Communication Skills

Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Approach work activities with a Can-Do and Yes attitude!

Essential Job Function/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

• Must be able to make correct monetary change.

• Verbal, writing, and telephone skills to take and process orders.

• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately with speed.

• Ability to enter orders using a computer keyboard or touch screen.

 

• Talking and hearing on telephone.

• Near and mid-range vision for most in-store tasks.

• Depth perception.

• Ability to differentiate between hot and cold surfaces.

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

• Must be able to make correct monetary change.

• Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately with speed.

• Ability to enter orders using a computer keyboard or touch screen.

• The ability to direct activities, perform repetitive tasks, work alone and with others, work under high stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Keep a positive attitude and calm demeanor in various customer interactions.

• Talking, hearing and general communicating directly with customers.

• Read labels, street maps and street signs in various light.

• Far vision and Night Vision for driving.

Qualifications

You must be 18 years of age or older.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Domino's Glassdoor Company Review
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CEO of Domino's
Domino's CEO photo
Russell Weiner
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Average salary estimate

$30000 / YEARLY (est.)
min
max
$25000K
$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Delivery Expert (06382), Domino's

Are you ready to join a vibrant team and make a difference in your community? Domino's is looking for a dedicated Delivery Expert in Lubbock, TX, who embodies our mission to celebrate the unique talents of all individuals. As a Delivery Expert, you will play a crucial role in ensuring our customers receive their delicious pizzas with exceptional service. Your daily tasks will include operating equipment, stocking ingredients, preparing our mouth-watering products, and managing orders via telephone. We want you to feel inspired while doing your job, which means you'll also benefit from tailored training that combines online resources and hands-on guidance to help you thrive in this environment. We're all about big smiles and great vibes, so we're searching for someone with a friendly disposition and a 'Can-Do' attitude. Your strong communication skills will shine through as you interact with both customers and team members, creating a welcoming atmosphere. With your keen attention to detail and an ability to handle stress while meeting quality control standards, you’ll contribute positively to our team dynamic. At Domino's, you're not just a Delivery Expert; you’re an essential part of our mission to Feed the Power of Possible One Pizza at a Time. Join us and let's create inspired solutions together while celebrating our shared successes!

Frequently Asked Questions (FAQs) for Delivery Expert (06382) Role at Domino's
What responsibilities does a Delivery Expert at Domino's have?

As a Delivery Expert at Domino's, you will operate all necessary equipment, manage inventory, and prepare our products. Your duties will also include processing telephone orders and ensuring exceptional delivery service. You'll keep the workspace clean and organized, making it a crucial aspect of our commitment to quality. This role is about more than just delivering pizzas; it's about creating a friendly customer experience and working collaboratively with your team.

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What are the qualifications required for the Delivery Expert role at Domino's?

To become a Delivery Expert at Domino's, you must be at least 18 years old. Additionally, a strong ability to communicate verbally and in writing is essential for processing orders accurately. Basic math skills for handling monetary transactions is also a must. Our ideal candidate is someone with a great attitude, who can work effectively under pressure, and has good eye-hand coordination.

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How does Domino's ensure their Delivery Experts are well-trained?

Domino's provides comprehensive training for all Delivery Experts, combining both online and in-person classroom sessions. This training is designed to equip you with the skills needed to perform your duties effectively, offering a thorough orientation to our operations and company values. We invest in your growth because we believe that well-trained team members create exceptional customer experiences.

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What kind of work environment can a Delivery Expert at Domino's expect?

Domino's offers a supportive and dynamic work environment where team members uplift each other and customers are treated like family. You will be part of a team that values diversity, encourages contributions from each member, and believes in going above and beyond for our customers. This is a fast-paced environment, so being able to handle stress effectively is important.

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What skills are most important for a successful Delivery Expert at Domino's?

A successful Delivery Expert at Domino's needs to have strong communication skills to interact with customers and team members. You also must possess good organizational skills for inventory management and order preparation. Critical thinking and the ability to perform under pressure are also vital, alongside a good sense of time management to ensure timely deliveries.

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Common Interview Questions for Delivery Expert (06382)
What motivated you to apply for the Delivery Expert position at Domino's?

Employers are seeking genuine enthusiasm for the role. Share your passion for customer service and how it aligns with Domino's mission to deliver exceptional experiences. Speak about being part of a team that values people and community.

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How do you handle stressful situations while making deliveries?

It's important to express your ability to stay calm under pressure. Share techniques you use, such as taking deep breaths or focusing on the task at hand. Highlight your experience with multitasking, which is vital for the role.

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Can you describe a time when you provided great customer service?

Give a compelling example of when you went above and beyond for a customer. Focus on how your actions had a positive impact on their experience, demonstrating your commitment to the service values of Domino's.

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What skills do you believe are essential for a Delivery Expert?

Discuss the importance of communication, organization, and efficiency. Relate these skills to the Delivery Expert role and how they contribute to maintaining quality control and customer satisfaction.

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How would you ensure that orders are accurate before making a delivery?

Explain your methodical approach, including double-checking the order and ensuring the correct items are prepared. Emphasize the importance of accuracy in enhancing the customer experience.

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Illustrate your ability to work as part of a team.

Provide an example of a successful team project or collaboration. Discuss how you contribute to a positive team atmosphere and the importance of supporting team members for overall success.

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How familiar are you with the local area for deliveries?

Discuss your knowledge of the Lubbock area, mentioning landmarks or routes. Emphasize how local familiarity can enhance efficiency and ensure timely deliveries.

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What steps would you take to handle a customer complaint?

Illustrate your conflict-resolution strategy. Describe techniques like active listening, empathizing with the customer's concern, and providing solutions, reflecting Domino's commitment to customer satisfaction.

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Why is teamwork important in the role of a Delivery Expert?

Explain how teamwork fosters a positive work environment and enhances service quality. Emphasize collaboration and how it helps ensure efficient deliveries and overall customer satisfaction.

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What do you believe makes Domino's stand out from other pizza companies?

Articulate your understanding of Domino's unique mission and commitment to quality service. Mention their focus on people and community and how it inspires you to be part of their team.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 13, 2025

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