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Management Team Member - job 1 of 3

Company Description

Welcome to Mile High Pizza Company doing business as Domino's! Locally owned and operating in Cleveland, Akron, Mansfield, and Columbus, OH. Since the start of 2020, we have grown our number of locations by over 400%!  We can do that because we are a people first company. Our team drives our ability to create memorable customer experiences. For our continued growth, we need our team to grow. Cashiers to become assistants. Assistants to become General Managers. General Managers to become Supervisors or even Franchisees. As you put in the work, the doors will open. Will you walk through the first door and join our team?

Job Description

We are looking for future managers! Do you want to manage your future?

To grow, we need leaders. Leaders like you!

Learn the Domino's Way over a 6 week training program. We'll teach you how to make our great products, deliver to our outstanding customers, and lead our team. Along the way, you'll learn what it takes to run a Domino's restaurant.

Assistant Managers: Earn $37,000 - $45,000 (Full-Time)

Pay rates are based on employee availability, ability, and  development.

Are you looking for more? Continue your training over the next 3-6 months and learn how to manage the business. Getting you ready to become THE leader, a General Manager. General Managers earn $52k - $65k / year plus bonus. The better the results, the better the bonus!

This is an hourly position, with overtime available. Oversee all aspects of the store. Haven't managed people before? Great, we will show you how to lead. Haven't made pizzas before? Great we'll teach you how to make an awesome pizza. You may be asked to help at other locations near to your chosen location.

You are accountable for everything that happens within your store. Whether People, Operations, Sales, or Profits. This includes ensuring the safety, training, and culture of your team. You will lead by example because your team will follow every example you give. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

Allow us to text you when you apply!

No one answers a call from someone they don't know, let us text you to start the conversation.

Qualifications

Required For All

  • Great positive attitude
  • High Energy
  • 18+ years of age
  • Ability to use MS Excel, Word, PowerPoint, Outlook
  • High School diploma or equivalent
  • Good background check
  • Eligible to work in the USA
  • Currently resides near the store location.
  • Recruiting, training and managing store employees
  • Ensuring all operation standards are exceeded and that health and safety standards are upheld at all times
  • Providing high quality products and customer service
  • Maintaining a fun and professional work environment

Required For Assistant Managers and General Managers

  • Open Availability. Must be able to open & close. Weekends are required.
  • Ability to travel and work in any of our locations
  • Pass Motor Vehicle Record Check
  • Desire to grow personally and professionally

Additional Information

We will handle your privacy and data in accordance with EEOC guidelines.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

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Average salary estimate

$51000 / YEARLY (est.)
min
max
$37000K
$65000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Management Team Member, Domino's

At Mile High Pizza Company, proudly operating as Domino's, we’re on the lookout for eager future leaders to join us as Management Team Members! Based in North Royalton, OH, we’ve flourished since 2020, expanding at an incredible rate of over 400% due to our people-first philosophy. This is not just a job; it's a fantastic opportunity to carve your path in a growing company. As a Management Team Member, you'll embark on a rewarding 6-week training program where we’ll introduce you to the Domino's Way, guiding you through every aspect of our operations—from making our delicious pizzas to providing excellent customer service and effectively managing a dynamic team. Full-time Assistant Managers can expect to earn between $37,000 and $45,000, with room to advance to a General Manager position where salaries range from $52,000 to $65,000 plus bonuses! Even if you don't have prior management experience, that’s perfectly fine—we’ll equip you with everything you need to thrive! At Domino's, it’s all about leading by example, and you’ll be empowered to oversee all store operations while creating a positive work environment. So, if you’re 18 or older, have a great attitude, and are ready to have some fun while making a real impact in your community, we’d love to welcome you to our team! Plus, we make it easy to get in touch—just give us your number, and we'll start the conversation via text. Join us, and let’s make great things happen together!

Frequently Asked Questions (FAQs) for Management Team Member Role at Domino's
What are the responsibilities of a Management Team Member at Mile High Pizza Company?

As a Management Team Member at Mile High Pizza Company, your responsibilities encompass overseeing the entire store operations. This includes managing staff, ensuring high-quality customer service, maintaining health and safety standards, and driving sales and profitability. You will also engage in training and mentoring your team to uphold the company’s great culture, as well as monitor performance and encourage a fun working environment.

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What qualifications do I need to become a Management Team Member at Domino's?

To become a Management Team Member at Domino's, you must be at least 18 years old, have a high school diploma or equivalent, and possess a positive attitude with high energy. Familiarity with MS Office applications is essential, along with having eligibility to work in the USA and passing a background check. If you have a passion for leadership and are open to learning and growth, you're the right fit!

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What is the training process for a Management Team Member at Domino's?

The training process for a Management Team Member at Domino's is designed to set you up for success. Over six weeks, you’ll receive hands-on training covering everything from pizza making and customer interaction to leadership and operational management. You'll learn how to effectively run a Domino's restaurant, and we ensure you're well-prepared to take on greater responsibilities as you progress!

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What are the advancement opportunities for Management Team Members at Mile High Pizza Company?

At Mile High Pizza Company, we believe in nurturing talent and offering growth opportunities. Many of our Management Team Members start their journey as delivery drivers and successfully work their way up to franchise ownership! You can advance from Assistant Manager to General Manager and even to higher corporate roles within our operations, paving the way for a rewarding career path.

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Can I manage the store if I have no previous experience at Domino's?

Absolutely! At Domino's, we understand that not everyone has management experience, and that’s okay. We’re committed to teaching you the necessary skills and knowledge during your training. Your willingness to learn and grow as a leader is what really matters, and we’ll support you every step of the way.

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Common Interview Questions for Management Team Member
How would you handle a conflict between team members?

When addressing conflicts between team members, it’s important to practice active listening and remain impartial. Start by gathering each person's perspective separately, then facilitate a calm discussion to explore solutions collaboratively. This approach not only resolves the issue but fosters a cohesive team atmosphere, which is essential as a Management Team Member.

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What steps would you take to ensure top-notch customer service?

To ensure top-notch customer service, I would lead by example, demonstrating friendliness and efficiency in every interaction. Training the team to understand the importance of customer satisfaction is key, and regularly seeking feedback from customers helps us continually improve our service quality.

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How do you prioritize tasks during a busy shift?

During a busy shift, I prioritize by identifying the most urgent tasks that directly affect customer experience, such as order completion and staff scheduling. Creating a quick plan of action and delegating tasks to team members helps maintain efficiency and ensures that the most pressing needs are attended to first.

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What is your experience with training new employees?

I consider training new employees one of my key responsibilities. I employ hands-on training techniques and clear communication to ensure they understand their roles. I also promote a culture of questions and feedback so new hires feel supported and integrated into the team.

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Describe how you would manage a drop in sales during a particular period.

If faced with a drop in sales, my approach would involve analyzing sales data to identify trends, conducting staff meetings to brainstorm new promotional strategies, and possibly engaging with customers directly for insights. Revamping our marketing efforts, while ensuring our team is motivated, is essential to turning things around.

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How would you maintain a positive work environment?

Maintaining a positive work environment requires open communication, recognition of team achievements, and regular team-building activities. By fostering an inclusive culture where team members feel valued and heard, I aim to create a motivating atmosphere that enhances productivity and job satisfaction.

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What qualities do you believe make a good leader?

A good leader is someone who communicates effectively, inspires trust, and truly cares about their team's success. Being adaptable and leading by example are also important qualities, as they create a strong foundation for a productive and engaged workforce.

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How do you handle feedback from your supervisor?

I view feedback from my supervisor as an essential tool for growth. I approach it with an open mind, actively seek clarification when needed, and take actionable steps to implement the feedback. This reflective practice enhances my leadership skills and supports the team's success.

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What strategies would you use to improve team performance?

Improving team performance can be achieved through clear goal-setting, regular check-ins, and continuous training sessions. Encouraging collaboration and celebrating small wins can also motivate team members to strive for excellence and push each other to achieve great results.

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Why do you want to be a Management Team Member at Domino's?

I want to be a Management Team Member at Domino's because I am excited by the opportunity to lead a team in a dynamic environment. I admire the company’s growth and commitment to employee development, and I am eager to contribute to creating memorable customer experiences while driving team success.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
January 2, 2025

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