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Senior Content Marketing Manager

Senior Content Marketing Manager

Who we are

We’re doxy.me (doc-see-me), the world's most loved telemedicine platform, and we're on a mission to connect the world to the future of healthcare.

We believe that cost and complexity should never be a barrier to telemedicine. That’s why we created a simple, free, and secure telemedicine platform. Since 2013, we’ve grown to more than 1 million healthcare providers from 180+ countries who have clocked over 10 billion minutes of telemedicine sessions to date.

Our goal is to deliver the future of healthcare to every patient and healthcare professional on earth. Help us get there by joining our team of innovators, dreamers, and doers.

We’re a remote-first company with regional hubs for in-person collaboration (Austin, TX, Boston, MA, Charleston, SC, Salt Lake City, UT, London, UK) on an infrequent basis.

Who you are

We’re looking for a content marketing manager to help define and execute a world-class content marketing strategy, attracting top-of-funnel interest with helpful and informative content to grow our website’s organic traffic, increase our brand awareness, and support our paid media, events, and demand generation activities.

Writing for the internet should be your bread and butter. You’re probably the kind of person who hears a good idea for an article and immediately starts imagining what the H1 and H2 headings should be. You know your way around a CMS, a CRM, SEO tools, analytics software, and you don’t mind the sight of an empty page staring back at you.

You also know that “content” is far more than just writing and putting out blog posts. You’ve got experience producing content in different formats like infographics, industry reports, and video. When starting a new content plan, your starting point is always about understanding what content our buyers will be interested in, then producing, publishing, and optimizing that content over time. When it comes to making content discoverable, you’re hungry to find ways to always improve on what you’re already doing.

What you’ll do

  • Content marketing strategy and delivery

    • Lead the creation and execution of the overall marketing strategy for doxy.me

    • Conduct market research to identify content needs, target audience preferences, and emerging industry trends

    • Manage content production relationships internally, externally, and with the telehealth.org content marketing team

    • Partner with cross-functional teams to ensure cohesive messaging across all channels

  • Audience research and insights

    • Build a deep understanding of what our buyers read, listen to, watch, and otherwise interact with online and offline, including trends and topics that are important to them currently and perennially

    • Identify opportunities for promotion and sponsorship, including co-marketing and backlinking between us and other brands if appropriate

  • Full funnel content development

    • Create and produce engaging content depending on the needs identified in the content strategy. This could include: blog posts, white papers, case studies, buyer guides, eBooks, social media posts, videos, infographics, webinars, and email campaigns.

    • Combine a hands-on and managed approach, producing content yourself and in conjunction with internal and external SMEs

    • Collaborate with product, customer success, and sales teams to ensure content accuracy and relevance

    • Provide content both for organic informational search intent as well as in owned and paid media channels

  • SEO and analytics

    • Grow organic, non-branded traffic to the website by publishing helpful, high EEAT content to attract higher keyword rankings

    • Work closely with the telehealth.org team to ensure content marketing strategy synergies

    • Manage and instruct external technical SEO agencies where appropriate to improve and maintain website quality and performance, working closely with internal teams 

    • Report on content performance and objectives using available data for insight into what works, what doesn’t, and what can be done to improve

Your skills and experience

  • 7+ years of experience in B2B tech content marketing roles

  • Experience marketing to healthcare practitioners, administrators, and/or working in the healthcare industry

  • Experience working with CRM and automation tools like HubSpot, or similar platforms.

  • Proven track record in content strategy and execution

  • Able writer, communicator, and collaborator

  • Customer-centric approach and a deep understanding of B2B buyer journeys and industry trends

What we can offer you

We are committed to giving you the tools you need to do your best work. We will take care of the little things so you can do what you do best without having to worry about all of that other stuff. Here is a taste of what you can expect: 

  • Unlimited PTO

  • A fun, flexible work environment (work from home or on location at one of our regional hubs)

  • Competitive Salary

  • Paid trainings and certifications

  • Advancement opportunities in a growing company

  • Medical, Vision, and Dental insurance

  • 401k match / UK equivalent

  • Company equipment (inc. latest laptop) + $/£500 spending allowance on equipment you can keep

  • A great, supportive culture

Interview process

  • 1st stage - Chat with our internal recruiter

  • 2nd stage - Hiring manager interview

  • 3rd stage - Exercise interview

  • 4th stage - Meeting with VP Growth

Additional information

  • Our product: 

    • Doxy.me: The simple, free, and secure telemedicine solution currently used by over 1,000,000 doctors worldwide and helping over 350,000 patients/day. 

  • Our team: technologists, academics, researchers, and innovators from all over the world. English is the language used in all internal communication.

  • To ensure HIPAA compliance we perform background checks after extending a job offer

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CEO of doxy.me
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Brandon Welch
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Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

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What You Should Know About Senior Content Marketing Manager, doxy.me

At doxy.me, we're on the lookout for a Senior Content Marketing Manager to join our lively team in Charleston. As the world's favorite telemedicine platform, our mission is to eliminate barriers to healthcare. If you're passionate about content and want to craft a world-class content marketing strategy that resonates with our audience, then this role is for you! In this role, you will dive into market research, identify our target audience's preferences, and create engaging content that includes blogs, infographics, and even white papers. You'll get to collaborate with various teams to ensure our messaging is cohesive, whether through organic search or paid media. A deep understanding of your audience and a knack for SEO will be your best tools as you aim to grow our brand's online presence. If you thrive in a remote-first culture and enjoy tackling challenges with a customer-centric approach, we’d love to hear from you. Join us in connecting the world to the future of healthcare!

Frequently Asked Questions (FAQs) for Senior Content Marketing Manager Role at doxy.me
What are the main responsibilities of a Senior Content Marketing Manager at doxy.me?

As a Senior Content Marketing Manager at doxy.me, your main responsibilities will include defining and executing a comprehensive content marketing strategy. You will conduct market research, manage content production, create engaging materials, and ensure cohesive messaging across all channels. This role combines hands-on content creation with strategic oversight, focusing on understanding your audience's needs and optimizing content for better discoverability.

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What qualifications are needed for the Senior Content Marketing Manager role at doxy.me?

To qualify for the Senior Content Marketing Manager position at doxy.me, candidates should have at least 7 years of experience in B2B tech content marketing. A background in healthcare marketing is preferred, as well as proficiency in using CRM and automation tools like HubSpot. Strong writing, communication, and collaboration skills are essential, along with a deep understanding of B2B buyer journeys and industry trends.

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How does the Senior Content Marketing Manager contribute to doxy.me's marketing goals?

The Senior Content Marketing Manager at doxy.me plays a critical role in driving our marketing goals by attracting top-of-funnel interest through informative content. By leveraging audience insights and effective SEO strategies, this role directly impacts the growth of organic traffic and brand awareness, ultimately supporting our paid media and demand generation efforts.

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What types of content will the Senior Content Marketing Manager at doxy.me be responsible for creating?

In the role of Senior Content Marketing Manager at doxy.me, you'll be responsible for a variety of content formats including blog posts, case studies, eBooks, videos, infographics, and email campaigns. Your focus will be on crafting content that caters to identified audience needs and aligns with our overall marketing strategy to enhance our brand's discoverability.

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What is the work culture like for a Senior Content Marketing Manager at doxy.me?

At doxy.me, the work culture is flexible and supportive, emphasizing a remote-first environment with options for in-person collaboration in regional hubs. As a Senior Content Marketing Manager, you can expect a culture that values creativity, innovation, and teamwork, with unlimited PTO and opportunities for professional development to help you thrive in your role.

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Common Interview Questions for Senior Content Marketing Manager
Can you describe your experience with content marketing in the healthcare industry?

In response, you should summarize your direct experiences in healthcare content marketing, focusing on specific projects or campaigns you’ve worked on that demonstrate your understanding of the nuances in the healthcare sector. Highlight any relevant tools you used for marketing automation or SEO, and provide metrics to illustrate the success of your efforts.

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How do you approach developing a content marketing strategy?

Explain the steps you take in creating a content marketing strategy, starting from market research and audience identification, moving to content creation and production, and finally to metrics and analysis post-implementation. Emphasize collaboration with cross-functional teams to ensure alignment and effectiveness throughout the content lifecycle.

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What tools do you use for content management and analytics?

Discuss the specific content management systems (CMS) and analytics tools you've used, such as HubSpot or Google Analytics. Explain how you leverage these tools in your day-to-day responsibilities to track performance, analyze engagement metrics, and optimize content effectively.

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How do you ensure that content remains relevant and engaging over time?

Talk about the methods you use to keep content fresh, including regular audits of existing content, seeking feedback, and following industry trends. Highlight your dedication to continuous improvement and adapting your strategies based on data-driven insights.

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Describe a successful content campaign you led. What were the results?

Provide a detailed narrative of a specific campaign you led, including the goals, the approach you took, and the metrics that demonstrate its success. Focus on what you learned from the process and how those insights shaped your subsequent strategies.

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How do you balance creativity with meeting business objectives in content creation?

Discuss your perspective on blending creativity with strategic goals, perhaps highlighting examples where you successfully did so. Emphasize the importance of understanding the target audience while ensuring the content serves its intended purpose for the business.

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What is your experience with SEO in content marketing?

Outline your experience in integrating SEO into the content marketing process, from research and keyword optimization to monitoring results and adapting strategies. Mention any specific tools you used to conduct SEO analysis and how they enabled you to achieve better rankings.

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How do you handle tight deadlines and multiple projects?

Describe your time management strategies for handling multiple projects efficiently. Mention any tools or methodologies, such as project management software or prioritization techniques, that you find helpful in meeting deadlines without compromising content quality.

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What role does audience research play in your content creation process?

Explain how you leverage audience research to inform your content decisions. Discuss methods such as surveys, social media insights, or analytics reports to gather data on audience preferences and how you incorporate this information into content planning.

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What challenges do you see in telemedicine content marketing, and how would you address them?

Demonstrate your understanding of the unique challenges within telemedicine, such as staying compliant with regulations or effectively communicating complex concepts. Suggest strategies you would implement to overcome these challenges while maintaining robust and engaging content.

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Doxy.me is freeBy making Doxy.me free, we support our mission to make telemedicine available to all.

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Full-time, remote
DATE POSTED
December 13, 2024

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