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Lead Maintenance Engineer

JOB SUMMARY Primarily responsible for the overall maintenance of the hotel’s building and grounds and for the operation of its equipment and mechanical/electrical systems. Key responsibilities include keeping all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel and completing maintenance work orders from all departments on a timely basis by following hotel’s standard operating procedures.   ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications.  The job description is not intended to include all duties or qualifications that may be required now or in the future.  The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.   Troubleshoots and repairs malfunction in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel. Performs preventative maintenance assignments on a schedule basis (e.g., “room care”). Services the hotel’s pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs. Maintains the building exterior and “curb appeal” (e.g., lawn care, painting, and gardening). Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to supervisor. Reports accidents, injuries, near-misses, property damage or loss to supervisor. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook). Assists other Engineering Personnel when needed. Perform any related duties as requested by supervisor/manager.   KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable   Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry. Basic mechanical aptitude for operation and repair of hotel equipment Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly. Be willing and able to comply with hotel policies and procedures including appearance and grooming, safety, security, key control and emergency procedures. Be skilled in several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping. Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment. Skill in the use of basic hand and electric tools and familiarity with parts and materials is required. Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred. Thorough knowledge of the layout of the building, sleeping and function rooms. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Ability to listen effectively, speak, read and write English clearly, as there will be interaction with guests and other team members. Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient while maintaining a pleasant cheerful demeanor. Ability to follow written and or verbal instructions.     PHYSICAL DEMANDS   Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift. Must be able to work in hot, cold, and wet conditions and be able to stoop, kneel, crawl, and climb on all types of surfaces. Hearing and visual ability to observe and detect signs of emergency situations. Ability to climb stairs and ladders at a rapid pace, up to 30 feet in the air. Grasping, lifting and holding tools and having good finger dexterity is required. Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property. Lifting and moving objects up to 100 pounds. Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.      

Average salary estimate

$52500 / YEARLY (est.)
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$45000K
$60000K

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What You Should Know About Lead Maintenance Engineer, Driftwood Hospitality

Are you a hands-on problem solver with a knack for keeping everything running smoothly? Join us as a Lead Maintenance Engineer at our hotel in Springfield, Missouri, where you'll be at the heart of ensuring our guests have a comfortable stay. Your role will revolve around the maintenance of our hotel’s building and grounds, and you'll be integral in managing our equipment and mechanical systems. You'll tackle everything from troubleshooting electrical and plumbing issues to performing preventative maintenance and servicing our pool. We value your expertise in HVAC, carpentry, and landscaping, and your ability to work well under pressure. Your days will be varied, depending on the hotel’s 24/7 operation, so expect a dynamic environment where no two days are the same. You’ll maintain our hotel's curb appeal and adhere to safety regulations, reporting any hazards and ensuring we meet our high standards for excellence. If you’re eager to collaborate with a team and bring your skills to a supportive environment, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Lead Maintenance Engineer Role at Driftwood Hospitality
What are the key responsibilities of the Lead Maintenance Engineer at the hotel in Springfield?

The Lead Maintenance Engineer at our Springfield hotel is primarily responsible for the overall maintenance of the hotel's building and grounds. This includes the operation of mechanical and electrical systems, troubleshooting and repairing malfunctions, performing preventative maintenance, and managing requests from various departments. Keeping the hotel equipment in top shape is crucial, alongside maintaining the aesthetics of the property. Furthermore, safety procedures must be adhered to, ensuring a safe environment for guests and staff.

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What qualifications do you need to be a Lead Maintenance Engineer in Springfield?

To qualify for the Lead Maintenance Engineer position at our Springfield hotel, candidates should possess a high school diploma or equivalent experience in maintenance trades. Skills in basic electrical, plumbing, mechanical, and carpentry work are essential, along with the ability to troubleshoot routine malfunctions. A keen understanding of safety protocols and the ability to manage high-pressure situations are also necessary to succeed in this role.

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What types of tasks will a Lead Maintenance Engineer perform in Springfield?

A Lead Maintenance Engineer's tasks in Springfield will vary greatly, ranging from routine preventative maintenance assignments to urgent repairs of mechanical and electrical systems. Tasks include servicing the pool, maintaining the hotel's exterior, managing landscaping, and keeping equipment running efficiently. Additionally, the engineer will fill out maintenance logs and respond to repair requests from different departments, ensuring timely resolutions to any issues that arise.

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How does the Lead Maintenance Engineer ensure safety and compliance at the hotel?

The Lead Maintenance Engineer plays a crucial role in maintaining safety and compliance by adhering to the hotel’s standard operating procedures regarding safety and security. This includes reporting unsafe conditions, following fire prevention protocols, and ensuring all work areas are safe for both guests and staff. Knowledge of fire prevention measures and compliance with hotel policies is essential for this role.

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What personal qualities are essential for a Lead Maintenance Engineer at the hotel in Springfield?

A successful Lead Maintenance Engineer should possess strong problem-solving abilities, excellent communication skills, and the capability to handle customer interactions with patience and diplomacy. Being detail-oriented, adaptable to fast-paced environments, and having a cheerful demeanor will significantly contribute to creating a pleasant atmosphere in the hotel, both for staff and guests.

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Common Interview Questions for Lead Maintenance Engineer
What experience do you have with HVAC systems as a Lead Maintenance Engineer?

In discussing your HVAC experience, highlight specific instances where you've successfully installed, repaired, or maintained HVAC systems. Be sure to discuss the types of systems you have worked with, any relevant certifications, and how you prioritize keeping systems running efficiently to ensure guest comfort.

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Can you describe a time when you had to troubleshoot a mechanical issue at the hotel?

When answering this question, recount a specific scenario demonstrating your analytical skills in troubleshooting a mechanical issue. Explain your thought process, the steps you took to diagnose the problem, and how the resolution positively impacted hotel operations.

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How do you prioritize maintenance requests in a busy hotel environment?

Detail your approach to prioritizing maintenance requests by categorizing them based on urgency and impact on guest experience. Mention tools or systems you use to track and manage these requests efficiently, underscoring your ability to handle multiple tasks simultaneously.

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What preventative maintenance practices do you follow as a Lead Maintenance Engineer?

Discuss the scheduled maintenance practices you apply, including regular inspections and servicing of equipment, as well as documentation processes. Highlight your proactive approach to identifying and addressing issues before they become significant problems.

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How do you handle safety hazards in the workplace?

Explain your commitment to safety by detailing procedures you follow to identify, report, and mitigate hazards. Include examples of how you've previously improved safety standards or processes in past roles, ensuring a safer environment for all.

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How would you address a situation where a team member fails to follow safety protocols?

You should demonstrate your strong communication skills and ability to handle sensitive issues delicately. Discuss how you would address the situation with the team member privately, reiterating the importance of safety protocols and how teamwork contributes to a safe environment.

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What tools and equipment are you familiar with in maintenance work?

List the tools and equipment you've used regularly, such as hand tools, power tools, and specialized maintenance equipment. Discuss your competency using these tools to perform repairs and improvements efficiently and effectively.

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Can you explain how you maintain the hotel’s curb appeal?

Detail the various aspects you focus on to maintain curb appeal, such as landscaping, painting, and general upkeep of the hotel’s exterior. Emphasize the importance of portraying a welcoming image for guests and visitors.

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Describe a time you successfully collaborated with other departments.

Share a specific example that highlights your collaborative skills, illustrating how you effectively communicated with other departments to resolve a maintenance issue or improve processes. Emphasize your ability to listen and adapt to others' needs.

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How do you ensure that all maintenance work is completed on time?

Describe your time management techniques and any systems you employ to track maintenance tasks and deadlines. Highlight your organizational skills and ability to work efficiently, even under pressure, to meet deadlines and maintain service quality in the hotel.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 30, 2025

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