Quality Improvement Specialist - job 2 of 2

As a Quality Improvement Specialist at Dungarvin Washington Supported Living, your primary responsibility will be to ensure that the services offered meet high standards of quality and comply with relevant regulations. You will verify service quality and actively participate in strategic planning and program assessments, maintaining policies and processes that enhance the care for individuals with developmental disabilities.

To qualify for the Quality Improvement Specialist position at Dungarvin, you should ideally have a high school diploma or GED and at least three years of experience working with individuals with developmental disabilities. While a college degree in special education, social work, psychology or related fields is preferred, relevant experience can substitute for education. Familiarity with adult training techniques and computer software, particularly Microsoft Word and Excel, is also essential.

Dungarvin Washington Supported Living provides a comprehensive benefits package for Quality Improvement Specialists! You can expect a competitive starting wage, medical, vision, and dental insurance, life insurance, and even a 401(k) plan with up to a 3% employer match. Additional benefits include paid time off, cell phone stipends, and opportunities for career growth and development.

Yes, as a Quality Improvement Specialist at Dungarvin, you will be required to travel to various program locations. This travel is noteworthy as it allows you to assess and ensure quality compliance across our services in different environments, making your role both dynamic and impactful.

Dungarvin Washington Supported Living values the professional development of its employees, including Quality Improvement Specialists. Opportunities for growth may include specific training sessions, workshops, and potential promotions as you gain more experience in the field. You will be supported in your journey to enhance your skills and advance your career!

When answering this question, highlight your relevant work experience and discuss specific roles where you've interacted with individuals with developmental disabilities, emphasizing any training techniques you've implemented.

Discuss your familiarity with the specific regulations that govern service delivery, any experiences you have had enforcing compliance in previous roles, and strategies you would employ to stay updated.

Share specific examples of quality assurance practices you have implemented in past positions, and how they improved service delivery or compliance, which aligns with the responsibilities of the Quality Improvement Specialist role.

Provide a detailed methodology for how you analyze problems, generate solutions, and implement changes, focusing on instances relevant to quality improvement in social services.

Mention your proficiency in Microsoft Word and Excel, explaining how you utilize these programs for reporting and data analysis, and express a willingness to learn new software as needed.

Share a step-by-step approach to assessing the situation, identifying root causes, and outlining how you would take corrective actions while ensuring ongoing communication with stakeholders.

Express your passion for enhancing the lives of individuals with disabilities and how quality improvement directly impacts service effectiveness, drawing on personal motivations and professional experiences.

Discuss your previous experiences in strategic planning, detailing your role, contributions, and the outcomes of the initiatives you’ve supported that align with quality improvement.

Describe your time management skills and organizational strategies that allow you to effectively handle multiple assessments and ensure quality benchmarks are met without sacrificing detail.

Articulate your knowledge about Dungarvin, emphasizing its values, commitment to quality care, and alignment with your professional goals and passion for improving the lives of individuals with disabilities.