Job details

Workplace Experience Specialist (Fully Onsite, Waltham, MA)

Company Description

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

Job Description

This role is required to be in office 5 days a week.

Workplace Experience Specialist / Business Partner

As a part of our global People and Culture Team, the Workplace Experience Team is further enhancing one incomparable and best-in-class workplace environment that fosters employee engagement to drive exceptional business outcomes.

Our mission is to create an exceptional hybrid 1st work environment (physical and virtual) that energizes our culture and aligns with Dynatrace' values. With unwavering dedication for workplace experience, we ignite engagement, empower innovation, foster meaningful connections, and create moments that matter.

As a Workplace Experience Specialist / Business Partner, you will ensure consistency and compliance with company policies while supporting our hybrid team with colleagues assigned to your office. You will closely cooperate with the global Workplace Experience team and play a vital role in driving exceptional employee experiences.

Responsibilities:

Drive Associate Programs and Culture:

Effectively drive associate programs together with the team that reinforce Dynatrace Culture and contribute to a positive and inclusive work environment.
Be a true ambassador for the local Dynatrace hybrid community, nurturing work relationships, enhancing morale, and building social engagement.

Exceptional Event Experiences:

Deliver exceptional event experiences tailored to the needs of your office location and the office community in close cooperation with the global Workplace Experience team.
Collaborate with stakeholders to plan and execute successful events that align with the overall employee experience strategy.

Exceptional Office Experiences:

Front desk management - being at the front desk to welcome people and help visitors get where they need to be
Take care of the respective Dynatrace office to ensure our employees have a vibrant, welcoming and effective place to work at
Work together with and support the P&C Team with all office-related issues
Ensuring that the office is managed according to their procedures and guidelines
Order office supplies and refreshments
Making sure WPX Information Hub (SharePoint) and other info is relevant and updated

On- and Offboarding Experience:

Create an outstanding first-day experience for new team members in the respective office, including local onboarding presentations and office tours.
Ensure that new Dynatrace employees feel welcomed and integrated into the local community and culture from day one.
Promote and participate in global initiatives, maintaining and further improving our Information Hub SharePoint as a single source of truth for all processes.

Operational Support:

Support visitor management, workshop preparation, and onsite facility services to ensure smooth operations.
Assist with purchase orders in close cooperation with our procurement team.
Work on employee benefits administration, ensuring alignment, improvement, and competitiveness of our employee benefits in collaboration with the People Operations Team.

Support Transformation Initiatives:

Support and participate in innovative solutions and transformation initiatives in collaboration with the dynamic and innovative global People & Culture team, local site leaders, and team members.
Contribute to the enhancement of processes and improvement initiatives.

Qualifications

Minimum Requirements:

High school diploma or GED or any higher education degree
Minimum of 6 months of experience in Office Management or a similar role in a fast-paced, multicultural, and rapidly changing environment.

Preferred Requirements:

Experience with Project Management especially as it relates to relocating offices
Experience partnering with teams based in several countries simultaneously, providing comprehensive support, including organization development, growth, and change programs.
Proven ability to juggle multiple priorities while meeting deadlines.
Readiness and willingness to take on new responsibilities and drive process improvements.
Effective team player who exhibits strong collaboration skills in executing tasks and responsibilities.
Strategic thinker with the ability to anticipate challenges, address issues, and contribute to organizational goals.
Strong sense of business needs and goals.
Excellent communication, prioritization, and organizational skills.
Integrative, empathic, and solution-driven way of thinking.
Be able to comfortably move up to 30lbs.

Additional Information

DOE, annual salary is $63k - $75k plus Health, Dental, Life, STD, LTD, 401k, PTO. Total compensation may vary depending on candidate experience, education and location.

Why you'll love Dynatrace!

Dynatrace is a leader in unified observability and security.
We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. 
Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
Over 50% of the Fortune 100 companies are current customers of Dynatrace.

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.

Average salary estimate

$69000 / YEARLY (est.)

min

max

$63000K

$75000K

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What You Should Know About Workplace Experience Specialist (Fully Onsite, Waltham, MA), Dynatrace

Hey there! If you're looking to bring your charm and organizational skills to a fantastic team, then the Workplace Experience Specialist position at Dynatrace in Waltham, MA, could be just the role for you! At Dynatrace, we make software work perfectly, and our people are at the heart of everything we do. In this role, you're not just managing a desk or coordinating events; you're the ambassador of our local hybrid community, creating environments that boost morale and engagement. You will closely collaborate with our global Workplace Experience team to create fun, inclusive events and maintain a vibrant office atmosphere that aligns perfectly with our values. If you’re someone who enjoys nurturing relationships and has a knack for making newcomers feel welcome, we would love for you to enhance our onboarding processes, ensuring every new team member feels like part of the family from day one. As you manage daily operations, you'll be tackling anything from front desk duties to ordering office supplies, all while keeping the office space lively and effective. We're looking for someone with a high school diploma or equivalent and at least six months of relevant experience—bonus points if you’ve worked in office management or project management before! So if you’re ready to ignite innovation and build meaningful connections, preparing to support our talented teams at Dynatrace, apply now and let’s make something awesome happen together!

Frequently Asked Questions (FAQs) for Workplace Experience Specialist (Fully Onsite, Waltham, MA) Role at Dynatrace

What are the main responsibilities of a Workplace Experience Specialist at Dynatrace?

As a Workplace Experience Specialist at Dynatrace, your responsibilities include managing day-to-day office operations, coordinating events that align with our employee experience strategy, and ensuring a welcoming environment for all employees. You'll be central in promoting a positive workplace culture by nurturing relationships among your colleagues and being the first point of contact for visitors.