Senior Recruiter - GTM Hiring

Plivo is a cloud communications platform that empowers businesses to connect, engage and interact with their customers with confidence. 

Plivo’s mission is to simplify business communications. Thousands of businesses around the globe, including IBM, Workday, Wolters Kluver, Zomato, Yahoo, and Splunk, rely on Plivo to power their voice and SMS communications on a global scale. Plivo becomes a reliable communications platform with its Premium Communications Network that spans 190+ countries.

Founded in 2011, Plivo has over 300 employees remotely across the US, India, and Europe. Plivo was a part of YCombinator and is backed by prominent investors, including Andreessen Horowitz and Battery Ventures. 

Plivo has been profitable for the past 7+ years, an unusual milestone for companies of this scale.  Plivo’s success has landed it among the leading global CPaaS (Communications Platform as a Service) companies and at the cutting edge of the CPaaS sector, which has a market size of USD 12.5 billion in 2022. It is projected to reach USD 45.3 billion over the next five years.

Plivo is a people-centric organization with a culture of ownership. We offer industry-leading compensation and benefits, including excellent healthcare coverage, to our employees.

The Senior Recruiter – GTM Hiring will play a critical role in attracting top talent to Plivo's GTM teams in the USA. This remote position requires a proactive and experienced recruiter who can manage the full-cycle recruitment process independently, collaborate with hiring managers, and ensure a world-class candidate experience. The ideal candidate will have a strong track record in GTM hiring, particularly in Sales, Marketing, and Customer Success roles, and the ability to thrive in a fast-paced, high-growth environment.

• Manage the entire recruitment lifecycle, including sourcing, screening, interviewing, and closing candidates for GTM roles in the USA.
• Partner with hiring managers to understand role requirements and create effective recruitment strategies.
• Source and attract high-caliber candidates for Sales, Marketing, and Customer Success roles.
• Leverage various tools and platforms (LinkedIn, job boards, employee referrals, etc.) to build a strong talent pipeline.
• Deliver an exceptional candidate experience by maintaining clear and transparent communication throughout the hiring process.
• Act as the primary point of contact for candidates, ensuring timely updates and feedback.
• Provide insights into talent trends, compensation benchmarks, and competitor analysis in the US market.
• Develop strategies to attract passive candidates and create a compelling employer brand.
• Collaborate with the global Talent Acquisition team to align recruitment strategies and share best practices.
• Maintain accurate and timely updates in the Applicant Tracking System (ATS) and provide regular hiring reports to stakeholders.
• Ensure recruitment practices comply with US employment laws and regulations.
• Stay updated on the latest trends and tools in recruitment and suggest process improvements.

• 5+ years of experience in full-cycle recruitment, with a strong focus on hiring GTM roles (Sales, Marketing, Customer Success) in the US region.
• Proven ability to independently manage end-to-end hiring processes for senior and mid-level roles.
• Deep understanding of the US talent market, particularly in GTM skills and SaaS/Tech industries.
• Proficient in using ATS (e.g., Lever, Greenhouse), sourcing tools, LinkedIn Recruiter, and job boards.
• Excellent verbal and written communication skills, with the ability to build relationships with candidates and internal stakeholders.
• Self-motivated and able to thrive in a remote work environment.
• Bachelor’s degree in Human Resources, Business, or a related field preferred.
• Experience recruiting for SaaS or high-growth technology companies preferred.
• Knowledge of compensation structures and GTM-specific hiring challenges.