Strategy & Operations Engineer

As a Strategy & Operations Engineer at Edia, your primary responsibilities include automating and optimizing workflows across various functions such as marketing, sales, and customer success. You'll also be tasked with developing and maintaining our Revenue Operations technology stack, leveraging advanced AI solutions for forecasting and segmentation, and building dashboards to provide real-time insights to our leadership team. Additionally, identifying bottlenecks in processes and implementing solutions to enhance operational efficiency will be crucial.

To qualify for the Strategy & Operations Engineer role at Edia, candidates should have 1-2 years of technical experience, ideally supported by a degree in Computer Science, Engineering, Data Science, or a related field from a top-tier university. Strong coding skills in Python, JavaScript, and SQL are essential. Familiarity with APIs, data pipelines, workflow automation tools, and a keen interest in AI solutions also significantly enhance your candidacy.

The Strategy & Operations Engineer plays a pivotal role in Edia's growth by streamlining operational processes and enhancing the efficiency of our Go-To-Market strategies. By implementing AI-driven solutions, automating workflows, and analyzing performance metrics, this role directly contributes to increasing annual recurring revenue (ARR) while improving the overall experience for our customers in the K-12 education sector.

At Edia, a Strategy & Operations Engineer will work with a dynamic technology stack that includes CRM systems like Salesforce, marketing automation platforms, data analytics tools, and workflow automation services such as Zapier and Workato. You'll also engage with AI technologies to build solutions for customer health scoring and operational forecasting, making this an exciting opportunity for tech-savvy professionals.

The expected salary for the Strategy & Operations Engineer position at Edia ranges from $150,000 to $250,000 annually, depending on the candidate's qualifications and experience. In addition to a competitive salary, the role offers benefits like equity, flexible vacation time, and a technology stipend, making it an attractive opportunity for prospective candidates.

In answering this question, you should highlight specific tools you've used, like Zapier or Workato, and provide examples of how you've implemented them to streamline processes. Discuss your approach to identifying bottlenecks and how automation improved efficiency in your previous roles.

Discuss your analytical methods for identifying problems and how you gather data to inform your decisions. Provide examples demonstrating your ability to design a technical solution based on your analysis, emphasizing your systematic approach to tackling complex issues.

Be specific about your proficiency in languages like Python, JavaScript, and SQL. Share examples of projects where you applied these languages effectively, detailing the outcomes and what you learned in the process, particularly in the context of analytics or automation.

Discuss a particular project where you implemented machine learning or AI. Focus on the problem you were addressing, the solutions you devised, the tools you used, and the measurable impact your work had on the organization or project outcomes.

Explain your process for gathering and analyzing metrics related to GTM strategies, such as win rates or deal velocity. Mention specific tools you would use for data analysis and how you leverage insights to make strategic recommendations.

In your answer, consider discussing your experience with tech stack integration and optimization. Offer ideas for evaluating existing tools, exploring new technologies, and how these strategies would contribute to operational improvements and align with Edia's goals.

Provide a concrete example that showcases your role in the project, the challenges you faced, the steps you took to enhance operational efficiency, and the results achieved. Measuring success in terms of efficiency gains or improved output will strengthen your response.

Discuss the resources you rely on for continued learning, such as tech blogs, industry conferences, webinars, and online courses. Your commitment to staying current not only showcases your enthusiasm for the field but also signals that you bring fresh knowledge and insights to the team.

Explain the concept of Revenue Operations and its impact on aligning sales, marketing, and customer success efforts. Highlight how effective RevOps can drive growth and efficiency, thereby supporting Edia's mission in K-12 education.

Outline your approach to prioritization, such as assessing project impact, urgency, and aligning tasks with business objectives. Sharing a strategy that balances efficiency with quality will illustrate your project management skills.